Living in the city of Morganton, North Carolina means being able to take advantage of municipal services like electricity, water, sewer and more. To maintain these services, residents must pay their city utility bills regularly and on time. The good news is the City of Morganton offers a quick and easy online payment option.
Below you’ll find a complete guide to paying your Morganton utility bill through their online payment portal.
Overview of City of Morganton Utility Services
The city of Morganton provides the following utility services to residents and businesses located within the city limits
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Electricity – Provided by Morganton Electric Department
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Water – Provided by Morganton Water Resources Department
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Sewer – Wastewater collection and treatment
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Sanitation – Garbage and recycling collection
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Cable/Internet – Provided by Morganton Fiber Services
Customers receive a monthly utility bill from the city that includes charges for the services utilized at their home or business. It’s the customer’s responsibility to pay this bill in full each month.
Accessing the Online Payment Portal
The city offers an online payment portal for fast and easy bill payment. To access it:
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Go to morgantonnc.gov.
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Hover over “Departments” and click on “Finance”.
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Select “City Payment Portal” from the menu.
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Click the blue “Go to Payment Portal” button.
This will redirect you to the login page for the payment portal website.
Registering for an Online Account
Before you can pay bills through the portal, you’ll first need to register for an online account. Here’s how:
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On the portal login page, click “Register” below the login fields.
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Enter your email address and create a password.
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Check your email for a confirmation link and click it.
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Return to the portal and enter your email and password to login.
Once your account is set up, you can start adding your City of Morganton utility accounts.
Adding Your Accounts to the Portal
After logging in, follow these steps to add your city utility accounts:
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Select the type of account you want to add (electric, water, etc).
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Enter your account number found on your paper bill.
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Enter the current charges amount also shown on your bill.
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Click “Add” and the account will be added if the info entered is correct.
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Repeat for any other accounts you need to add.
Adding accounts allows you to view billing history, make payments, and manage your city utility bills online through the portal.
Paying Your Bill Through the Online Portal
When ready to pay your bill, log into the portal and:
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Click “Pay” next to the account you want to pay.
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Enter your payment amount and select a payment method.
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Provide your credit/debit card or bank account details.
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Verify payment details and confirm to submit.
The payment will process instantly. You’ll receive a confirmation email with details of the transaction. Payments made before 5:00 PM are typically applied the same day.
Other Ways to Pay Your Morganton Utility Bill
Aside from the online portal, the city also accepts utility payments by:
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Phone – Call toll-free 1-855-461-9814 to use the automated system
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Mail – Send check or money order to City of Morganton, PO Box 3448, Morganton, NC 28680
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In person – Visit the Business Office at City Hall with cash, check or card
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Drop box – Use the drop box behind City Hall to leave a payment
The online portal is generally the quickest and most convenient way to pay, but choose the option that best fits your needs each month.
Payment Types Accepted
The online payment portal allows you to pay your Morganton utility bill using:
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Debit or credit card – Visa, MasterCard, Discover
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Electronic check – Provide checking account and routing number
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eWallet accounts – Such as Apple Pay, Google Pay
When paying by phone, mail or in person, you can also use cash or paper check. Know your options so you can select the optimal payment method.
Avoid Late Fees and Service Disruption
Be sure to pay your Morganton utility bill in full and on time each month to avoid:
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Late payment fees
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Collections notices or past due bills sent to collections agencies
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Electricity or water service shutoff for non-payment
If you anticipate having trouble paying on time, call the Business Office right away to discuss payment plan options. They can help avoid unnecessary fees and disruption.
Key Tips for Paying Your Bill Online
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Have your account number handy when logging into the portal
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Double check that all payment details entered are accurate
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Update your payment method details if your card expires or account changes
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Save payment confirmations for your records
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Contact the Business Office if you have any payment issues
Paying online through the portal is the best way to quickly and securely manage your City of Morganton utility account. Just monitor your monthly usage and pay each bill on time to avoid headaches.
Bill Payment Methods at Morganton City Hall
FAQ
What is the phone number for the city of Morganton payment portal?
You can call the Business Office at (828) 438-5245, Monday through Friday, from 8 a.m. to 5 p.m., if you have questions about how to pay.
Does Morganton, NC have water?
The city water plant draws water from the Catawba River and produces an average of 8. 8 million gallons of potable water per day. The city wastewater plant treats about 5. 6 million gallons of sewer a day.
What is the emergency number for the city of Morganton utilities?
In order to report a power outage, customers should call (828) 438-5277. Customers will be able to let us know about the power outage, and our Electric Services crews will get to work as soon as possible to restore power to everyone who is affected.
What county is Morganton, NC in?
Murray Township in Burke County, North Carolina, is a city, town, place equivalent, and township in Burke County, North Carolina.
How do I make a payment in Morganton?
You will go to the payment processor where you should click Register to Pay. Search for City of Morganton (or search for Business Id, rt25245) and select Register. Put in your customer account number and follow the prompts to make payment. Future payments are just 3 quick steps. NOTE: If you registered online first, use those credentials.
How do I pay my Morganton electric bill online?
ElectriCities and the City of Morganton have worked together to make an online Payment Portal where people can pay their bills and see their account information. People who have electric or water accounts can see things like their billing history, usage history, and meter reading history. Information about property tax bills is also available.
How do I make a utility payment in Morganton NC?
Citizens can make utility payments online at morgantonnc. gov. You can use our drive-thru or one of our drop boxes at the front entrance and back parking lot of City Hall to make payments. We will be accepting all forms of payment in our drive-thru. Please do not put cash in the drop boxes.
How do I pay my Morgantown Utility bill?
The drop box is avaiable 24/7. Simply mail payment and stub using the enclosed envelope provided with your utility bill. Morgantown Utility Board now offers several monthly payment options for those on limited incomes. MUB bills most customer accounts on a bi-monthly basis, producing six bills per year, on two month intervals.
What services does Morganton offer?
Because the City of Morganton wants to give its residents quick and easy service, it has teamed up with ElectriCities, Point
Does Morganton city water have a water quality report?
The Safe Drinking Water Act gives the EPA the power to inspect the water quality in Morganton City every year and send out a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
