How to Pay Your Petro Bill Online for Long Island Residents

As a Long Island resident who uses Petro for home heating oil and propane I rely on their convenient online bill pay options to manage my account. Petro makes it simple to set up automatic payments view statements, make one-time payments, and more all through their online customer portal. If you’re a Petro customer in Long Island and want to learn how to easily pay your bill online, this guide will walk you through the entire process step-by-step.

Benefits of Paying Your Petro Bill Online

Here are some of the biggest advantages to paying your Petro heating and propane bills digitally:

• It’s fast and simple – Pay instantly without mailing checks or calling The entire process takes just a few minutes

• Avoid late fees – Online payments process immediately so your balance stays current. No more scrambling at the last minute.

• Access account anytime – Log in 24/7 to view statements, make payments, set up reminders, and manage account details.

• Set up autopay – Schedule recurring automatic payments from your bank account or credit card so you never miss a payment.

• Earn rewards – Get monetary rewards for paying bills through the online portal. Credits can be used for future balances.

• Paperless billing – Reduce clutter and go green by opting out of mailed paper statements.

• Payment receipts – Instantly access digital receipts and account balance statements for your records.

• Multiple payment methods – Use credit/debit cards, checking, HSA, and eCheck to pay.

How to Sign Up for a My Petro Account

Signing up for a My Petro account is the first step to paying your bills online. Here’s how to register:

1. Go to www.petro.com and click “My Account” at the top.

2. Click “Register Now.”

3. Enter your account number and zip code associated with your Petro account.

4. Create a username and password. Provide your email address.

5. Agree to the terms of use.

6. Check your email for a confirmation link to activate your account.

Once your My Petro account is created, you’ll have full access to the payment portal and can start making payments right away.

How to Pay Your Petro Bill Through the Online Portal

Here are step-by-step instructions for making digital payments to your Petro account:

1. Log into your My Petro account at www.petro.com.

2. The dashboard shows your account balance. Click “Make Payment.”

3. Enter the payment amount. You can pay the total due, make a partial payment, or pay a custom amount.

4. Select your payment method such as credit card, debit card, checking account etc.

5. Enter your payment details including account number, security code, and billing address.

6. Review the payment summary page and click “Confirm” to process the payment.

7. Your account balance will update instantly and you’ll receive an emailed receipt.

Follow those simple steps to pay your heating oil or propane bill online in just a minute or two. Payments post to your account right away so your balance stays current.

Setting Up Automatic Payments from Your Bank

While you can manually pay your Petro bill each month, automatic payments make life much easier by deducting it directly from your bank automatically. Here’s how to set up autopay:

1. In your My Petro account, go to “My Profile” then “My Payments.”

2. Click “Add Automatic Payment.”

3. Choose your payment account such as checking, savings, or credit card.

4. Enter your account number and routing number (for checking).

5. Pick the date for monthly withdrawals.

6. Agree to the terms and save your autopay setup.

Your payments will now deduct automatically on the chosen date each billing cycle. You can adjust the date or account anytime under your payment settings.

Managing Your Petro Account Online

In addition to making payments, the My Petro portal allows you to:

• Update account information and contacts

• View billing history and statements

• Sign up for paperless eBills

• Set bill payment reminders

• Request service appointments

• Refer friends and earn rewards

• Receive important notifications

So your online account is truly a one-stop shop for managing all aspects of your Petro service quickly and seamlessly.

Paying Your Petro Bill Over the Phone

If you prefer human interaction or need to make a payment immediately, you can also pay your Petro bill conveniently over the phone.

To pay by phone call (888) 735-5651 and follow the automated prompts to enter your account number and payment details. You can use a checking account, credit card, or debit card. Phone payments process instantly to avoid late fees.

Phone support agents are also available 24/7 if you need help making an urgent payment.

Paying Your Petro Bill by Mail

Paying by mail is still an option if you prefer making payments the old fashioned way with a paper check and payment coupon.

Your payment coupon will be included with your monthly mailed statement. Simply fill it out with your account number, detach it from your statement, and mail it along with a check payable to Petro.

Be sure to mail your payment at least 5-7 business days before the due date to ensure it arrives on time. Late payments by mail incur fees. Another drawback is not having instant payment confirmation.

Avoiding Late Fees and Other Penalties

One advantage of digital payments is avoiding late fees from missed deadlines. Petro charges late fees when a current balance isn’t paid by the due date.

Here are some tips to avoid late fees:

• Set up autopay or recurring calendar reminders for bill due dates

• Pay a few days early to account for mail delays (if not on autopay)

• Log in regularly to check your account balance

• Provide accurate contact info so Petro can send reminders

• Pay the moment you receive a past due notice

• Call Petro immediately if you anticipate payment issues

They may be able to waive late fees or set up customized payment arrangements based on your situation. But you must communicate proactively.

Payment Assistance Programs

If you’re facing financial hardship and can’t afford your Petro bill, the company offers payment assistance programs and flexible options. These include:

• Deferred Payment Plans – Delay payment by 2-3 weeks if needed for pay cycles.

• Payment Arrangements – Set up installments instead of paying in full.

• Low-Income Heating Assistance – Discounted rates and credits for qualifying households.

• Budget Billing – Pay a fixed monthly amount to even out seasonal spikes.

Contact Petro to see if you qualify for any assistance. Provide proof of financial hardship if requested. Prioritize keeping your account current to maintain uninterrupted service.

Switching to A Prepaid Plan

For customers with past due balances or collections issues, Petro may recommend switching to a prepaid plan. This requires paying for oil or propane upfront before delivery instead of getting billed later.

Benefits of prepaid plans include:

• No credit checks or past due worries

• Pay only for what you use

• Easily stay on budget without billing spikes

• Avoid service disruptions from lapsed payments

The downside is you must keep a consistent account balance to ensure fuel is paid for at the time of delivery. Enroll in autopay withdrawals to prevent prepaid account deficits.

Take Control of Your Petro Bills

As a Long Island Petro customer, I highly recommend taking advantage of the flexible online account tools to make bill payment fast, easy, and stress-free.

Sign up for a My Petro account to check balances 24/7, make one-time payments, set up autopay, earn rewards, and manage your account details conveniently on your own schedule. Avoid headaches from late fees, service disruptions, and cluttered paperwork while saving money and time. Take control of your Petro account today!