How to Pay Your Trussville Gas and Water Bill Online

Paying your utility bills can be a hassle, especially if you have to mail in checks or drive to an office to pay in person. Thankfully, Trussville Gas and Water offers an easy online bill pay option for its customers. In this article we’ll walk through everything you need to know about paying your Trussville gas and water bill online.

Why Pay Online?

Paying your bill online with Trussville Gas and Water has many advantages:

• It’s fast and convenient – You can pay in just a few minutes anytime, anywhere. No more writing and mailing checks or driving to the utility office.

• It’s secure – Trussville Gas and Water uses industry-standard encryption to keep your personal and payment information safe.

• You can go paperless – Reduce clutter and help the environment by signing up for paperless billing.

• Avoid late fees – Paying online means never missing a payment deadline and incurring late fees.

• View payment history – Your online account stores payment history for easy reference.

How to Pay Your Bill Online

Paying your Trussville gas and water bill online is simple in just a few steps:

1. Go to the payment website – Go to https://trussville.com/online-bill-pay/ in your web browser. This is the official Trussville Gas and Water online payment page.

2. Log in or register – If it’s your first time, click “New Users Click Here” to set up an online account. Otherwise, just log in with your account email and password.

3. Select a payment method – Choose to pay with a credit/debit card, checking account, or savings account. Enter your payment details.

4. Enter payment amount – Input the amount you wish to pay. You can pay your full balance or a partial payment.

5. Submit payment – Review the payment details and click submit to complete your online payment.

6. Get confirmation – You’ll receive a confirmation page and email after the transaction is processed.

Payment Options Overview

Trussville Gas and Water offers flexibility in how you can pay your bill online:

• Credit/debit card – Visa, MasterCard, American Express, and Discover cards accepted. Convenience fees apply.

• eCheck – Free direct payments from your checking or savings account.

• AutoPay – Set up recurring automatic payments from your credit card or bank account.

• Walmart Pay – Pay your utility bill at any Walmart store or online.

• Budget Billing – Pay a fixed amount each month to even out seasonal highs/lows.

• Financing – Qualified customers can finance their utility balance over 3-6 months.

• Paperless billing – Go green by opting out of mailed paper bills.

Tips for Hassle-Free Online Payments

Follow these tips for the best experience paying your Trussville utilities online:

• Have your account number handy when logging in to pay.

• Schedule payments at least 3-5 days before the due date to ensure on-time payment.

• Opt for AutoPay or paperless billing to simplify bill payment.

• Update your contact information and payment methods if they change.

• Check your email for payment confirmations and keep records for your files.

• Contact customer service if you have any payment issues or questions.

Avoid Late Fees and Disconnection

Paying on time is important to avoid late payment penalties and potential service disruption:

• Trussville Gas and Water bills are due 15 days after billing. A 10% late fee applies to past due balances.

• Accounts 30 days past due may be subject to disconnection/shut off.

• Reconnection fees apply if your service is disconnected for nonpayment.

• Avoid these extra fees and hassles by paying on time online! Set up AutoPay or calendar reminders for your bill’s due date.

Get Payment Assistance if Needed

If you’re struggling financially, Trussville Gas and Water offers programs to help qualified applicants:

• Payment arrangements – Set up a payment plan for your past due balance.

• LIHEAP – Federally funded energy assistance program for low income households.

• Project Share – Helps customers in emergency situations pay their utility bills.

Contact Trussville Gas and Water to learn more about bill payment assistance options.

Paying your utilities is an essential responsibility, but Trussville Gas and Water’s online bill pay makes it fast and painless. Sign up for an online account today to get started with convenient, paperless, automatic payments that work with your schedule. Never miss a bill deadline again!