How to Pay Your National Grid Bill Using Your Zip Code

Paying your monthly utility bill is a crucial task for any homeowner or renter. For customers of National Grid, the process is quick and straightforward if you have your account number and zip code handy. In this comprehensive guide, we’ll explain the different ways to pay your National Grid gas and electric bill using your zip code for account lookup.

Overview of National Grid

National Grid is a major utility company providing natural gas and electricity services throughout the Northeastern U.S. Their service territory covers Massachusetts, New York, and Rhode Island

As an investor-owned utility, National Grid is regulated by state utility commissions for the areas they serve The company has over 3.3 million electric customers and 3.4 million gas customers across the region

National Grid delivers gas and electricity to homes and businesses via extensive infrastructure networks. This includes power plants, transmission lines, distribution lines, pipelines, meters, and more. They handle everything from supply to delivery for the utility services customers rely on.

Now let’s look at the ways customers can pay their National Grid utility bills,

Ways to Pay Your National Grid Bill

National Grid offers several options for customers to pay their monthly gas and electric bills conveniently. The main payment methods include:

• Online – Pay via your online account or the self-service QuickPay portal using credit/debit card or e-check.

• Phone – Call the automated pay-by-phone line and use a card or bank account.

• Mail – Send a paper check or money order by mail to the payment address.

• In Person – Bring payment to an authorized Western Union or CheckFreePay location.

• Bank Bill Pay – Use your bank’s online bill pay service to send a payment.

• AutoPay – Enroll to have payments automatically deducted from your bank account.

Paying online or via the National Grid mobile app provides the fastest, most convenient way for most customers. Now let’s focus on how to pay online using your zip code.

Pay Online Using Your Zip Code

Follow these simple steps to make an online payment at the National Grid website using your zip code:

1. Go to the National Grid payment website at https://www.nationalgridus.com.

2. Click “Pay Your Bill” button in the top menu.

3. Select your state from the dropdown menu.

4. Choose “Pay without Logging In”.

5. Enter your 10-digit account number and zip code associated with your account.

6. Click “Continue” and verify your account details.

7. Select “Make Payment” and enter the payment amount.

8. Choose a payment method and enter your card or bank details.

9. Review payment details carefully before submitting.

10. Receive email confirmation that your payment was received.

This allows quick online payment without needing to login or create an account. As long as you have your 10-digit account number and zip code, you can instantly pay your bill.

Tips for Paying Your National Grid Bill

Follow these tips and recommendations when paying your monthly National Grid bill:

• Have your account number memorized or saved to quickly find your account.

• Keep your zip code updated with National Grid anytime you move.

• Pay your bill by the due date printed on your statement to avoid late fees.

• Consider auto-pay to have payments automatically deducted every month.

• View billing history and make payments via the National Grid mobile app.

• Monitor your usage trends by reading the meter yourself every month.

• Contact customer service if you’re moving or need to disconnect service.

• Notify National Grid if your mailing address changes to prevent missed bills.

• Let National Grid know if you qualify for any billing assistance programs.

National Grid Bill Payment FAQs

Here are answers to some commonly asked questions about paying National Grid bills:

What are the customer service hours for billing questions?

7 AM – 7 PM, Monday through Friday.

What is the late fee amount if I miss my due date?

1.5% of the overdue balance.

When is my National Grid bill due each month?

Bills are due around the same date every month, depending on your meter read schedule. Check your monthly statements.

What is the mailing address to send a payment by check?

PO Box 11742, Newark, NJ 07101-4742

How do I check the balance on my account?

You can check your balance by logging into your online account, via the mobile app, or by calling customer service.

Can I view past bills and payment history online?

Yes, your online account and the app allow you to view billing history for the past 24 months.

How long does an online payment take to post to my account?

Online and automated payments typically post to your account immediately.

Avoiding Scams and Suspicious Calls

It’s important to be aware of potential scams and suspicious calls when managing your National Grid account. Follow these tips to avoid being a victim of utility bill payment scams:

• Never provide credit card or bank details over the phone unless you initiated the call.

• Be suspicious of anyone demanding immediate payment over the phone or threats of service shutoff.

• Never allow payment via gift cards, pre-paid debit cards, cryptocurrency, or wire transfers.

• Only use the National Grid website or mobile app to make online payments.

• Verify the source if you receive an email or text requesting account or payment info.

• Keep software and malware protection up-to-date on the devices you use for bill pay.

• Report any suspicious contact or activity directly to National Grid for investigation.

Signing Up for National Grid Service

If you’re moving to a new home or apartment in a National Grid service territory, you’ll need to set up a new account with them. Here is the process:

• Contact National Grid at least 2 weeks before your move date. Provide the service address, move date, and your contact info.

• To establish service in your name, you may need to show proof of identity and occupancy. A lease agreement or mortgage bill will suffice.

• If required, make an account deposit payment which will appear on your first bill. This is refunded after 12 on-time payments.

• You will receive confirmation when the account is established along with your new account number.

• Check that the services are active at the property as of your move-in date. Contact National Grid immediately if not.

• For gas service, it’s your responsibility to have the pipes and appliances checked by a professional before using.

Once the account is set up, you can pay your bill online using your new account number and zip code. Just be sure to pay each bill by the due date to maintain positive payment history. Contact National Grid customer service anytime you need assistance with your gas or electric service.

Conclusion

Paying your monthly National Grid utility bill is essential for maintaining your gas and electric service. With multiple payment options, the most convenient method is paying online using your 10-digit account number and zip code. This allows quick payment without needing to login or create an account. Just be sure to watch out for scams and verify any suspicious calls related to your National Grid account. Follow the tips provided here for hassle-free bill payment.