Simplifying Bill Payments with the City of Yuma Utility Billing Services

Paying bills can be a tedious and time-consuming task. With so many accounts and due dates to keep track of, it’s easy to fall behind or miss payments altogether. However, the City of Yuma offers a convenient online utility billing service that makes paying your city bills quick and easy. In this article, we’ll explore the benefits of using the City of Yuma’s utility billing services to simplify and streamline your bill payments.

Overview of City of Yuma Utility Billing

The City of Yuma provides utility services for water, sewer, sanitation, and stormwater. As a customer, you receive monthly bills for these services that are due by the indicated due date. The City offers several ways to view and pay your utility bill so you can choose the method that works best for you.

The most convenient option is to sign up for an online account through the City of Yuma website. With an online account, you can view your current charges, see payment history, set up automatic payments, and make one-time payments 24/7. You can also pay over the phone using the utility billing automated phone system. Other options include paying by mail, in person at the utility billing office, or at one of the authorized pay stations around Yuma.

Benefits of Paying Bills Online

Paying your City of Yuma utility bill online provides a number of benefits

Easy and Convenient Access

You can log in to your online account anytime, anywhere to view your bill and make payments No more waiting for a paper bill in the mail or finding time during business hours to pay in person Online payments can be made 24 hours a day, 7 days a week.

Payment History and Information

Your online account stores payment history and billing information for easy reference. You can view past bills, check due dates, and monitor your balance and payment activities over time. This helps you stay on top of your utility billing and avoid unexpected costs.

Automatic Payments

You can opt to have your bill automatically paid from your bank account each month. This ensures your payment is made on time without any additional effort on your part. It’s one less bill to keep track of.

One-Time Payments

If you prefer not to setup automatic payments, you can still login anytime to make quick one-time payments. The online system accepts Visa, MasterCard, Discover, American Express and electronic checks.

Account Management

Update your billing address, email, and account details through your online account. You can also enroll in paperless billing to receive bills electronically rather than through the mail.

Mobile Accessibility

In addition to desktop access, you can manage payments on-the-go via the online portal’s mobile site. Pay bills anywhere using your smartphone or tablet.

How to Enroll for Online Bill Pay

Signing up for online bill pay with the City of Yuma takes just a few quick steps:

1. Visit the City of Yuma utility billing website. Go to www.yumaaz.gov/government/finance-department/pay-your-utility-bill and click on “Pay Utility Bill Online.”

2. Click “New Users.” This will take you to the enrollment page to create a new account.

3. Enter your utility account information. You will need your 10-digit utility account number and an account access code, which can be found on your printed utility bill.

4. Create your user profile. Enter your contact details like name, address, phone number, and email address. Then create a username and password for your account.

5. Agree to the terms and conditions. Make sure to read through the terms and conditions before accepting them.

6. Setup account preferences. Once enrolled, you can setup paperless billing, automatic payments, and other preferences for your account.

It only takes a few minutes to complete enrollment and gain instant access to your online utility account. The process is straightforward and intuitive. And the City of Yuma’s customer service team is available to help if you have any questions along the way.

Making Payments Through the Online System

Once logged into your online account, you can easily view your balance and make secure payments in a few clicks.

The system accepts VISA, Mastercard, American Express, Discover credit/debit cards, and electronic checks. You can opt to make a one-time payment for the current balance or setup recurring payments to be automatically drafted each month.

To complete a payment:

1. Login to your online utility account.
2. Select “Make Payment” from the menu.
3. Enter your payment amount and select a payment method.
4. Provide any necessary payment details (card number, account number, etc).
5. Review the payment summary and submit.

The online system will provide confirmation once the payment is processed successfully. You will also receive an emailed receipt as record of the transaction. Payments made before 5:00 pm reflect on your account the same day.

Avoid Late Fees with Automated Payments

One of the best features of the online bill pay system is the ability to setup automatic monthly payments. This ensures you never miss a payment and avoid unnecessary late fees.

With automated payments, the system will automatically draft the amount due from your specified account each month on the due date. You won’t have to log in or take any action – the payment happens seamlessly in the background.

To setup automated payments:

1. Access the “My Profile” section of your online account.
2. Select “AutoPay Accounts” from the menu.
3. Click “Enroll in AutoPay” and follow the instructions to connect your credit/debit card or bank account.
4. Specify the account you want payments drafted from and confirm your enrollment.

Once enrolled, you can sit back and relax knowing your utility bill is paid on time every month. You’ll receive an email confirmation each time the automated payment succeeds. If you ever need to update your account information or cancel AutoPay, you can easily manage it through your online account.

Receive Important Account Alerts

In addition to bill payments, your online account can also provide handy email or text alerts about your utility billing. You can sign up to receive reminders when your bill is ready, when a payment is due, when an automatic payment is processed, or when your balance is nearing the due date.

Account alerts help you stay on top of your utility billing and avoid potential issues like lapsed payments. To start receiving them, simply update your notification preferences in the “My Profile” section of your online account.

Going Paperless with E-Bills

For maximum convenience, you can enroll in paperless billing when logged into your online utility account.

With paperless billing, you will receive monthly utility bills electronically via email rather than through the mail. No more shuffling through papers or accidentally throwing bills away. E-bills allow easy record keeping and on-demand access to your billing statements.

To go paperless:

1. Access your account profile and select the “My Profile” link.
2. Click on “Paperless Options” and choose to receive bills electronically.
3. Enter and confirm the email address to send e-bills to.
4. Accept the terms and conditions.
5. Save your preferences.

Once enrolled, you’ll receive an email each month containing a PDF link to access your latest bill. You can view or print your bill at your convenience. Opting out of paper billing reduces waste and clutter while keeping all your account information accessible in one place.

Get Support from the Utility Billing Customer Service Team

The City of Yuma offers exceptional customer service and support to utility billing clients. If you ever have questions or issues regarding your city utility services, the billing staff is ready to help.

Contact utility billing customer service:

• By phone at (928) 373-5074 Monday through Friday 8:00am to 5:00pm.
• In person at City Hall at One City Plaza, Yuma AZ.
• Online via email using the contact form on the utility billing website.

The knowledgeable billing team can provide assistance with account setup, making payments, clarifying charges, understanding your statement, and any other utility billing needs. They are committed to providing responsive, friendly service to Yuma residents.

Conveniently Manage All Your City Bills

Paying bills can get complicated, but the City of Yuma offers a streamlined solution. By taking advantage of the online utility billing system, you can conveniently access, manage, and pay your city utility bills all from one place. No more juggling due dates across multiple accounts and payment methods.

Sign up for online bill pay to enjoy:

• 24/7 account access from any device
• Automatic recurring payments
• Paperless billing
• Payment reminders and account alerts
• Mobile app for on-the-go management
• Secure payment processing
• Customer support as needed

Reduce bill payment stress and stay on top of your household expenses with the City of Yuma utility billing portal. Simplify