Having access to clean, reliable water is essential for every home and business. The East Wenatchee Water District delivers this vital resource to customers in the area. If you receive water service from the District, you’ll need to pay a monthly bill. This guide provides an overview of East Wenatchee Water District billing and the various payment options available.
Understanding Your Water Bill
Water bills from East Wenatchee Water District are mailed to customers on the 15th of each month. Usage charges are based on the amount of water consumed in hundreds of cubic feet (ccf), with rates set by customer class
The bill includes a monthly base rate just for having service plus volume charges for actual usage beyond the base rate allowance. Additional fees like fire line charges may apply.
Review your bill to ensure the customer, service address, meter readings, usage charges and account balance are all correct. Contact the utility if you find any potential errors.
Payment Due Date and Late Fees
Full payment for your East Wenatchee Water District bill is due by the 10th of the following month. For example, the bill you receive on January 15th must be paid by February 10th.
If payment is not received by the due date, a late fee of 10% is added to the account. Failure to pay may eventually result in water service being disconnected.
Pay Online
The fastest and most convenient way to pay your water bill is through the District’s online payment portal. You can make secure credit/debit card or e-check payments 24/7.
Log in using your account number and billing zip code. You can also setup recurring payments to have your bill paid automatically each month.
Pay by Phone
Call the East Wenatchee Water District office at 509-884-3569 during business hours to make a payment over the phone. Have your account number ready to reference your account.
Phone payments can be made using a credit/debit card. A third-party processing fee will be applied based on the payment amount.
Pay by Mail
Mail a check or money order made payable to the East Wenatchee Water District to:
East Wenatchee Water District
455 6th St. NE
East Wenatchee, WA 98802
Write your account number on the check memo line. Allow 5-7 days for mailed payments to post to your account and avoid late fees.
Pay in Person
You can pay your water bill in-person at the District office located at 455 6th St. NE in East Wenatchee. Cash, check, money order and credit/debit cards are accepted.
In-person payments allow you to get a printed receipt immediately. You can also discuss account questions face-to-face with customer service staff.
Enroll in AutoPay
For consistent on-time payments, enroll in the District’s AutoPay program. This authorizes recurring monthly charges to your credit card or bank account to pay your water bill.
With AutoPay, you avoid late fees, free up time spent on manual payments and establish reliable payment history. You can cancel at any time.
Apply for Low-Income Discounts
Qualified low-income customers can receive billing discounts on the monthly base and volume rates. Discounts up to 60% are available for seniors and disability recipients.
Contact the utility to learn how to apply. Discounts can provide meaningful savings on your water bill if you meet the income eligibility guidelines.
Request a Payment Plan
If you are struggling financially and unable to pay your bill in full, call the District immediately to set up a payment plan. This allows you to make partial payments over time until the balance is paid.
Payment plans can help avoid service disruption. But you must consistently make the agreed upon payments each month to maintain the arrangement.
Notify for Vacation Holds
If you will be away from home for an extended period, request a vacation hold to avoid accruing minimum monthly charges while you are gone. The District will suspend billing during the hold period.
Remember to request a start and end date for the hold when leaving town for vacations or seasonal absences. Normal billing will resume once you return.
Update Contact Information
Keep your contact information like phone number and email address up to date with the District. This ensures you receive billing notices and important account communications promptly.
Contact details can be updated online or by calling customer service. Provide multiple channels like cell, work or alternate numbers for optimal reachability.
Monitor Water Usage Closely
Routinely check your water usage on bills to detect any spikes that may indicate leaks or other issues. Make sure usage aligns with your household activities for that billing cycle.
Report substantial increases in water usage to the utility immediately to have your meter inspected for problems and avoid incurring inflated charges.
Explore Conservation Programs
Using water efficiently can lower your monthly volumes and in turn reduce your water bill. The District offers conservation tips and programs to help customers save.
Simple measures like fixing drips, upgrading fixtures and modifying watering schedules can drive savings. Every gallon conserved helps drop billing costs.
Dispute Billing Errors
If you believe your water bill contains incorrect charges, dispute the errors with the District right away. Provide copies of bills and documentation supporting your claim.
By reporting mistakes promptly, you can get inaccurate billing charges reversed. However, disputes must be submitted timely while pursuing bill corrections.
Budgeting for Seasonal Variance
Water usage tends to increase during summer months for irrigation and other seasonal uses. Anticipate variances by budgeting higher for these peak billing cycles.
Similarly, bills are typically lower in winter. Planning ahead helps smooth out cash flow impacts from seasonal swings in water consumption and billing amounts.
Paying your water bill on time takes some forethought. But following these tips can simplify the process and help avoid unnecessary fees. Contact East Wenatchee Water District with any billing questions or for account assistance. Consistent communication and proactive planning are key to maintaining good payment standing.
Wenatchee Drinking Water
How do I pay my East Wenatchee Water District (Wa) Bill?
You can use a credit card, debit card, Apple Pay, or your bank account to pay your East Wenatchee Water District (WA) bill on doxo.
How much does East Wenatchee water cost?
East Wenatchee Water District is a water utility company serving the city of East Wenatchee, Washington. It provides water services to the community, including water distribution, water treatment, and water conservation programs. The district’s water rates depend on the size of the meter and the year. For 2022–2026, the base monthly fee will be between $41 and $50.
How do I contact East Wenatchee Water District (Wa)?
To contact East Wenatchee Water District (WA) directly, use their phone number: 509-884-3569. doxo processes payments for all East Wenatchee Water District (WA) services, including Water & Sewer and others.
How do I create a new East Wenatchee water district account?
If you already have an account, you just need to login to the East Wenatchee Water District site. East Wenatchee Water District accepts credit cards, debit, and direct deposit. Click here to login. Do you want to make a new account? The East Wenatchee Water District website lets you do that.
How do I send a utility bill to Wenatchee WA?
The City of Wenatchee is able to deliver utility bills electronically through email. To participate in Ebill delivery, simply email the Utility Billing Department at Business@wenatcheewa. gov. You will receive a confirmation email. More information can be obtained at Utility Customer Service at 301 Yakima Street, Wenatchee, WA 98801.
How do I get water service in Wenatchee?
Utility Customer Service at (509) 888-3600 and select option 1. The City of Wenatchee provides water services to people inside and outside the city limits. Customers can call Utility Customer Service to verify if water utility service is provided by the City.
