A Comprehensive Guide to Paying Your Corning Natural Gas Bill

Having reliable and affordable natural gas service is essential for households and businesses in Corning, New York and surrounding areas Corning Natural Gas Corporation provides this vital utility and offers various payment options to conveniently pay your monthly gas bill

This guide will walk through everything you need to know about managing your Corning Natural Gas account and making on-time payments to avoid service disruptions

Overview of Corning Natural Gas

Corning Natural Gas Corporation is a regulated public utility that provides natural gas delivery to over 15,000 residential, commercial and industrial customers across the Southern Tier region of New York.

They own and maintain over 400 miles of underground gas pipelines and have the capacity to store and transport large amounts of natural gas. The company purchases gas on the wholesale market and distributes it to customers through their local pipeline network.

Corning Natural Gas handles everything from gas meter installation to emergency leak response. They are committed to providing safe, reliable service while keeping rates affordable.

Understanding Your Gas Bill

As a Corning Natural Gas customer, you will receive a monthly bill for your gas usage and delivery service. Here’s what’s typically included on your Corning Natural Gas bill:

• Basic Monthly Charge – A fixed charge covering metering, billing and other administrative costs.

• Delivery Charge – This covers the cost of transporting gas through pipelines and maintaining the distribution system. The per therm delivery rate depends on your customer class.

• Cost of Gas – The actual cost of the natural gas itself, passed directly through to customers with no markup. This fluctuates monthly based on wholesale gas commodity prices.

• Surcharges – Includes pipeline surcharges, temporary rate adjustments, and other fees imposed by state regulators.

• Taxes – New York state sales tax and other applicable local taxes on your gas service.

Check your bill carefully each month to ensure all charges reflect your actual gas use and customer class. Contact Corning Natural Gas customer support with any billing questions.

Ways to Pay Your Corning Natural Gas Bill

Corning Natural Gas offers several convenient payment options to pay your monthly gas bill on time:

• Online – Pay by e-check or credit/debit card via Corning Natural Gas’s online payment portal. You can also setup recurring payments.

• By Phone – Call Corning Natural Gas’s automated pay-by-phone line at 1-844-814-2557 and use your card or checking account info.

• Mail – Send a physical check or money order to the remittance address printed on your bill statement. Allow 5-7 days for delivery.

• In Person – Bring cash, check or card to pay at the Corning Natural Gas office during business hours.

• Bank Draft – Authorize Corning Natural Gas to automatically deduct your bill amount from your checking or savings account each month.

Choose the option that fits your needs and provides confirmable delivery of payment before your due date. Avoid late fees by paying on time every month.

Sign up for AutoPay Bank Draft

The easiest way to stay on top of your Corning Natural Gas bill is to enroll in automatic monthly bank draft payments.

With bank draft, the total amount due is directly debited from your designated bank account each month on your bill’s due date. This prevents any late fees if you forget or delay payment.

To set up automatic bank draft with Corning Natural Gas:

• Download the authorization form from their website
• Fill out the account and bank details
• Attach a voided check
• Return the completed form to Corning Natural Gas

Review your monthly statements carefully before the auto-draft occurs. Contact customer service if you need to update bank account information, cancel auto-pay, or switch to another payment method at any time.

Avoid Late Fees and Disconnection

It’s essential to pay your Corning Natural Gas bill in full and on time each month. Late or missing payments can lead to penalties or even service shut-off:

• A late fee of 1.5% is charged if not paid within 20 days of the due date.

• Accounts 30 days past due may be issued a final termination notice.

• Gas service is subject to disconnection if the past due balance is not paid after proper notice.

• A reconnection fee of up to $100 may apply if your gas is shut off due to nonpayment.

Email billing inquiries and service address changes promptly to avoid any billing errors or confusion. Contact Corning Natural Gas as soon as possible if you expect difficulty paying on time. Payment plans or energy assistance may be available for those facing financial hardship.

Assistance Programs for Gas Bills

If paying your Corning Natural Gas bill is a financial challenge, check if you qualify for any of these assistance programs:

• HEAP – Provides federally funded energy bill credits and discounts for low income households.

• REACH – Offers grants for past due balance and free home energy audits to eligible NY households.

• LIRA – NY program offering gas bill savings for recipients of public assistance.

• Budget Billing – Evens out payments over 12 months to prevent seasonal spikes.

Submit an application with income verification to confirm eligibility. Non-profit agencies like the Salvation Army may also have support programs available.

Contact Customer Service

Corning Natural Gas customer service agents can provide complete details on payment options, energy assistance programs, billing disputes, service requests, and any other account management needs:

Phone: 1-800-834-2134

Email: [email protected]

Office Hours: Mon-Fri, 8AM – 4:30PM

Managing your Corning Natural Gas account online, enrolling in auto-pay, and utilizing assistance programs as needed makes paying your bill quick and easy each month. Follow these tips to maintain affordable service and avoid any late fees or disconnection issues.