Paying your water bill is an essential responsibility for residents of East Peoria, Illinois. The city provides water and sewer services to homes and businesses, and bills customers on a regular basis. As a resident, it’s important to know your options for paying your water bill conveniently and on time. In this article, I’ll explain the different ways East Peoria allows residents to pay utility bills, highlight key details about the billing process, and provide tips for understanding and managing your water usage and payments
Overview of East Peoria Utility Billing
The City of East Peoria mails out paper water and sewer bills to residents on a bi-monthly basis Bills are typically due 21 days after the bill date. If you don’t receive a paper bill, you can access your water account online to get details on your balance and due date
On your utility bill, you’ll see charges for water usage, sewer service, garbage collection and more. The bill breaks down your usage in units of hundreds of cubic feet (CCF) and displays your usage for the current period as well as the same period last year. Reviewing this usage data allows you to monitor your household’s water consumption patterns over time.
If you have questions about charges on your bill, you can contact the Accounts & Finance department at 309-698-4715. The city also provides a helpful video on how to read your utility bill on their payments page.
Ways to Pay Your East Peoria Water Bill
East Peoria offers several options for paying your water bill conveniently
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Online Payments – The fastest way to pay is through the online payment system. You can pay by e-check or credit card 24/7 through the E-Pay portal.
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Automatic Payments – For hassle-free payments, you can enroll in automatic withdrawal from your bank account. Download an authorization form from the city’s website.
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MyGovHub App – Pay bills and manage your water account through the MyGovHub app for your smartphone or tablet.
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By Mail – Detach the payment stub from your paper bill and mail it with a check to the payment address printed on the stub. Allow 7-10 days for mail delivery.
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In Person – Bring your bill to East Peoria City Hall during business hours to pay with cash, check or money order.
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Drop Box – The city has a drop box outside City Hall where you can leave a payment after hours.
Whichever method you choose, be sure to pay your bill by the due date to avoid late fees. The city charges a 10% penalty on late utility bills.
Tips for Understanding and Reducing Your Water Bill
If you’ve noticed your water usage seems higher than expected, there are a few steps you can take:
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Check for leaks – Dripping faucets and running toilets can use hundreds of gallons of excess water. Inspect fixtures and pipe connections and repair any leaks.
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Monitor usage – Pay attention to how much water you use for daily activities like laundering, showering, etc. Look for ways to scale back unnecessary usage.
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Compare billing cycles – Water use often spikes in summer months. Compare usage between cycles rather than the same month last year.
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Install efficient fixtures – Newer toilets, faucets and showerheads help conserve water and lower bills over time.
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Track your usage – Log your water usage from each bill to identify trends and outliers. This can pinpoint times of abnormal use.
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Check for errors – If your usage seems unusually high, verify the meter reading and check for billing errors by contacting the city.
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Seek payment assistance – If you’re struggling to pay, inquire about possible utility bill assistance or payment plan options.
Being proactive about monitoring your water usage and payments can help you save money on your East Peoria utility bills. Reach out to the city’s Accounts & Finance department if you need guidance on managing your water service account.
Signing Up for Paperless Billing
Simply click on the required link under the Go Paperless section of the main overview screen. On the “My Profile” page click on the gray slide bar under the “Paperless Billing” column. Click “Submit” on the pop-up screen to change your billing preference. You will notice that the slide bar is now green and has been moved to the right. You are now signed up for paperless billing and will be notified via email when your utility bill is issued instead of receiving a traditional paper bill in the mail. You will still receive a mailed paper reminder if your bill is past due.
What You Can Do on MyGovHub
MyGovHub is more than just an application to simply pay your current utility bill online. Through MyGovHub you can:
- Inquire on your utility billing account activity.
- Review billing, payment and usage history over the last two years.
- Make payments online by either debit/credit card or electronic check, at no additional charge.*
- Enroll in paperless billing – this means you would be notified via email when your utility bill is issued instead of receiving a traditional paper bill in the mail.
* Please note that automatic payment is not available through MyGovHub, but can be set up by completing and returning the automatic payment form to the Citys Finance Department.
- Go to the MyGovHub Homepage.
- Create an account by providing a valid email address and a password (eight to 20 characters with one letter and one number) of your choosing.
- Verify your email address by clicking on the link in the email sent to you by the MyGovHub system.
- Add an account by clicking on the “Add Accounts” icon.
- Enter your service address exactly as stated on your bill but do not include East Peoria IL, 61611. Enter your account number without any dashes.
How to Pay Your Water Bill Online
How do I pay my utility bill in Peoria?
Dial (623)-773-7160 to pay your utility bill with our 24-hour automated phone system. Make your check or money order payable to the City of Peoria and write your account number on it. *There is a drop box in front of the flagpole in the circle drive on the north side of City Hall. Please only deposit checks or money orders in this box.
Where can I get help paying my Peoria Water Bill?
For information about assistance for paying water bills in Peoria County IL, visit the address 427 W. Main St. Peoria IL 61606 or call (309) 674-8237. Low income families facing a crisis may qualify for help from the Peoria Water Payment Assistance Program. Government funding may be available to assist with water bills.
How do I contact Peoria AZ for a water emergency?
For after business hours water emergencies, please contact 623-245-5201. A fee will be charged for non-emergency response after hours. Residents of the City of Peoria, Arizona can view and pay their utility bills online in a quick and easy way.
How can I pay my Peoria Heights water bill?
For the PIN, call the Water office to pay your Peoria Heights water bill. Then, go to our website and click on the “Pay Water Bill” button in the upper right corner. Peoria Heights Water does not recommend using third party processors, such as Doxo, to pay your water bill.
What is the city of Peoria online customer service center?
Customers can use the City of Peoria Online Customer Service Center to start, stop, or change their utility service, make payments, look at their account information, or ask for help. Requests received after business hours will be processed during business hours the following business day.
Why is a Peoria Heights water bill paid quarterly?
Peoria Heights Water bills are paid quarterly to keep our water rates low. This reduces overhead, personnel, and office costs. We bill quarterly in order to keep our water rates low. We know this can be hard for our residents, and we’d be happy to work with you if you get in touch with us. How are water rates set?.
