Living in Sallisaw, Oklahoma? Then paying your monthly utility bill to the city is a regular routine. The City of Sallisaw makes it easy to pay online or in person. In this article, I’ll walk through everything you need to know about paying your Sallisaw utility bill conveniently via the web.
Online Bill Pay Overview
The City of Sallisaw offers online bill payment through a service called Xpress Bill Pay You can pay your utility bill with Visa, Mastercard, or electronic check
Online payments can be made either on the Xpress Bill Pay website or in person at City Hall.
Below I’ll outline the steps for setting up and using online payments with Xpress Bill Pay.
How to Sign Up for Online Payments
First, you’ll need to create an account on the Xpress Bill Pay website
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Go to Xpress Bill Pay and click “Xpress Bill Pay Utility Bill Payment”
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Select “New User” and enter your account number and email address.
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Create a password and security question.
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Agree to the terms and conditions.
Once your account is created, you can start making quick online payments!
Making an Online Payment
To pay your bill online, follow these simple steps:
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Log into your Xpress Bill Pay account.
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Select “Make Payment” from the menu.
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Enter your payment amount and select a payment method – credit card or e-check.
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Fill in your card or bank account details and submit payment.
The payment will be immediately processed and applied to your City of Sallisaw utility account.
Other Ways to Pay
In addition to online payments, you can also pay your Sallisaw utility bill using these options:
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In person at City Hall – 115 East Choctaw, Sallisaw, OK 74955. Open 8am-5pm Monday-Friday.
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By phone – Call City Hall at 918-775-6241 to pay over the phone with a card.
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By mail – Send check or money order to City of Sallisaw, PO Box 525, Sallisaw, OK 74955.
Allow 5 business days for mailed payments. Include your remittance stub.
Payment Due Date
Utility bills from the City of Sallisaw are sent out monthly. Your due date will be printed on your bill – usually around the 20th of the month.
Payments must be received by the due date to avoid late fees. If the due date falls on a weekend or holiday, you have until the next business day to pay on time.
Late Fees
If your payment is late, you’ll be charged a 10% penalty on the past due amount.
Accounts 30 days past due are subject to disconnection. A $30 fee will be charged if your utilities are disconnected for nonpayment.
Avoid these fees by paying on time every month! Set a reminder on your calendar so your payment isn’t late.
Moving In or Out
If you’re establishing new service or disconnecting utilities in Sallisaw, you’ll need to contact the billing department at least 1 day before your move.
Provide your new address and the date you need services connected or disconnected. Make sure any past due balances are paid before closing your Sallisaw utility account.
Payment Assistance Programs
If you need help paying your utility bill, Sallisaw offers these assistance programs:
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Deferred payment plans – Pay past due balance over time
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Project SHARE – Helps pay bills for low-income households in emergency
Inquire with the utility department to learn more about these bill pay assistance options. Provide income verification and complete required applications.
Avoid Fraudulent Sites
Only use the official Xpress Bill Pay website I linked to make your online payments. Avoid any other websites, as they may be fraudulent.
For questions or issues with online bill pay, contact Xpress Bill Pay customer support at 1-800-766-2350.
Obtaining ServicesTo obtain city utility services you will need to visit city hall and complete a service application. Updated service applications are also required for service transfers to a new location. To speed up the process, you may download a contract for utility service from this site, complete and bring to city hall. Please review this
- Cycle 1: Due on the 10th of each month
- Cycle 2: Due on the 15th of each month
- Cycle 3: Due on the 20th of each month
Payments not received by 4:30 pm on these days are subject to a 10% penalty. Customers needing to make other payment arrangements must contact a customer service representative to avoid interruption of utility services. Utility payments may be mailed to: City of Sallisaw P.O. Box 525 Sallisaw, OK 74955
