If you’re a Stafford County resident, paying your utility bill on time every month is essential to maintaining uninterrupted water, sewer, and garbage collection services Stafford County offers several convenient payment options to fit any schedule or preference Read on to learn the various ways to pay your Stafford County utility bill.
Overview of Stafford County Utility Services
Stafford County provides the following utility services to residents:
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Water – Clean drinking water is supplied to homes and businesses through an extensive network of wells, treatment facilities, pumps, pipes and storage tanks
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Sewer – Wastewater is collected from properties and treated at regional water reclamation facilities before being safely returned to the environment.
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Refuse/Recycling – Weekly curbside garbage and bi-weekly recycling collection services are available throughout the county.
Rates are based on water usage and the size of your garbage and recycling carts. Bills are issued monthly and payments are due by the due date printed on your statement to avoid penalties.
Stafford County Utility Bill Pay Options
Stafford County offers several options for conveniently paying your utility bill each month:
Pay Online
The quickest way to pay is online through the Stafford County website You can make secure online payments using eCheck (ACH) or credit/debit card
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eCheck – Free payments directly from your checking or savings account.
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Credit/debit card – Visa, Mastercard, Discover and American Express accepted for a service fee.
You can pay as a one-time transaction or set up recurring automatic monthly payments.
Pay by Phone
Call 540-658-8616 to speak with a Stafford County utility customer service representative to make a payment over the phone using eCheck or credit/debit card. The automated payment system is also available 24/7.
Pay by Mail
Detach the payment stub from your paper bill and mail it along with a check or money order to the payment mailing address printed on your statement. Allow 5-7 days for mailed payments to process.
Pay In-Person
Bring your bill or account number to the Stafford County Administration Building located at 1300 Courthouse Road to pay by cash, check or money order in person at the cashier.
Pay by Mobile App
Download the StaffordVA Express mobile app on your Apple or Android device to pay your utility bill on-the-go. Securely pay using your checking/savings account or credit/debit card.
Bank Bill Pay
Use your bank’s online bill pay service to schedule and send payments to Stafford County Utilities each month. Make sure to use your correct account number.
Tips for Paying Your Stafford County Utility Bill
Follow these tips for a smooth utility payment experience:
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Pay by the due date to avoid late fees and service disruption.
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Have your account number handy when making payments.
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Double check payment amounts before submitting.
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Keep payment confirmations and receipts for your records.
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If mailing payments, allow 5-7 days for processing. Pay early to avoid lateness.
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Sign up for email billing and payment reminders.
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Consider auto-pay to ensure on-time payments every month.
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Contact customer service with any bill or payment questions.
What Payment Methods Does Stafford County Utilities Accept?
Stafford County offers a variety of payment options:
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Online – eCheck (ACH), Visa, Mastercard, Discover, American Express
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Phone – eCheck (ACH), Visa, Mastercard, Discover, American Express
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Mail – Check, money order
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In-person – Cash, check, money order
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Mobile app – eCheck (ACH), Visa, Mastercard, Discover, American Express
eCheck/ACH payments directly from your bank account are free. Credit and debit cards are subject to a convenience fee.
Can I Pay My Bill at the Stafford County Treasurer’s Office?
No, utility bill payments cannot be made at the Stafford County Treasurer’s Office. To pay your utility bill in person, you must visit the Stafford County Administration Building located at 1300 Courthouse Road.
The Treasurer’s Office collects tax payments only. All utility payments must be made through one of the payment options provided by Stafford County Utilities.
What if I’m Unable to Pay My Utility Bill on Time?
If you are unable to pay your bill by the due date, contact Stafford County Utilities customer service immediately at 540-658-8616. The team can discuss payment plan options and assist qualified customers with financial hardship assistance.
Letting bills go unpaid will result in penalties, disruption of service, and additional fees. Communicate with the utility department early if you anticipate difficulty paying on time. They can help avoid consequences through flexible payment arrangements.
Can I Pay Multiple Stafford County Bills Together?
The Stafford County online payment system allows you to pay your utility bill, real estate taxes, personal property taxes, and dog licenses all in one transaction if you have multiple accounts.
When logged into your online account, you can add multiple bills to your shopping cart and check out with one payment. This allows convenient combined payment of your Stafford County obligations.
What Payment Proof Should I Keep?
Always retain payment receipts, email confirmations, and account statements as proof you paid your utility bill on time. Payment proofs you should keep include:
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Online payment confirmation emails and receipts
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Confirmation numbers when paying by phone
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Payment stubs from mailed bills
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Payment receipts when paying in person
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Bank statements showing processed payments
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Cleared check images for bills paid by check
Payment records can prevent penalties and disputes if payment issues ever arise. Keep these in your monthly financial files.
Staying current on your Stafford County utility bill ensures your essential services continue uninterrupted. Use the convenient online, phone, mobile, mail, or in-person payment options to pay on time every month. Contact Stafford County Utilities if you ever need assistance or have account questions. Maintaining utility account good standing is an important part of being a Stafford County resident.
Living in STAFFORD VIRGINIA!! EVERYTHING You NEED to know
FAQ
What is the phone number for Stafford water bill?
Water/sewer bills are billed on a monthly basis. For more information concerning your utilities account or statement call (540) 658-8616 or visit the Utilities Department.
What electric company does Stafford County use?
What is the average utility bill in Stafford, VA?
Monthly electric bills are a product of how much electricity you use per month and your electric rate. In Stafford, VA, the average monthly electric bill for a home is $196. This amount is found by multiplying the average monthly usage by the average electric rate, which is $1,423. 00 kWh * 14 ¢/kWh.
Does Stafford County have an online bill-paying system?
Stafford County transitioned to a new online bill-paying system for payments for Utilities and the Treasurer’s Office. The system, Invoice Cloud, is available on Stafford’s website and offers secure and reliable payment options.
Does Stafford have a payment system?
The system, Invoice Cloud, is available on Stafford’s website and offers secure and reliable payment options. One big change from the old system is that you can now set up automatic payments for tax and utility bills right on the Stafford website. As well, users can choose to receive text notifications.
Is Stafford County responsible for electronic payments made through a third-party payment service?
Stafford County is not responsible for electronic payments made through a service that the County does not support. Stafford County Utilities will charge late fees for payments made through a third-party service that are not received by the due date. For the disconnection policy, click here.
Does Stafford County treasurer pay bills the same way?
The Stafford County Treasurer’s Office recognizes no one person pays their bills the same way. We are working together with Invoice Cloud to give you an easy, safe way to view and pay your bills that gives you a lot of options. Can I pay more than one account at once?
How do I pay my Stafford account?
All of your Stafford accounts, like Personal Property, Real Estate, Utilities, and Lifetime Dog Licenses, can be searched, viewed, and/or paid for in one easy place. Enroll in automatic payments or schedule your payment in advance. ACH and eCheck payments are free, but if they are returned for ANY reason, you will have to pay extra fees and take more steps to get the money back.
Does Stafford County charge a convenience fee?
If you pay with a Visa, MasterCard, American Express, or Discover card, the provider will charge you a convenience fee. You don’t have to worry about Stafford County if you use an outside payment service to make an electronic payment.
