If you live in Sevier County, Tennessee, paying your water bill is essential to maintaining service and avoiding late fees or disconnection The county offers several ways to pay your water bill conveniently This guide will walk through the various payment options, assistance programs, and tips for keeping your Sevier County water account in good standing.
Understanding Your Sevier County Water Bill
Water bills in Sevier County are issued monthly by the Sevier County Water Department. Bills are typically mailed out around the 20th of each month and due by the 10th of the following month. So your January bill would be sent in late December and due by January 10th.
The minimum bill for a standard residential 3/4″ connection is $28.50 which includes 1,500 gallons of water usage. Any usage above 1,500 gallons is charged at $13.50 per 1,000 gallons. So at 2,500 gallons your bill would be $28.50 (minimum) + $13.50 (for the extra 1,000 gallons over 1,500) = $42 total.
Commercial accounts have a $38.50 base rate and are charged $15 per 1,000 gallons of usage.
Ways to Pay Your Sevier County Water Bill
You have several options when it comes time to pay your Sevier County water bill each month
Pay Online
The fastest and most convenient way to pay is online through the county’s payment portal at www.seviercountytn.gov/payonline. You can make a one-time payment or set up recurring payments to be deducted from your bank account each month.
Pay by Phone
You can pay over the phone by calling 866-938-3306. Have your account number ready and follow the prompts to enter your payment info. Visa, Mastercard, Discover and American Express are accepted for phone payments.
Pay by Mail
Mail in a check or money order using the payment coupon from your water bill. Be sure to mail it 3-5 days before the due date to ensure it arrives on time. Send payments to:
Sevier County Water Department227 Cedar StreetSevierville, TN 37862Do not mail cash.
Pay in Person
Bring your payment to the Water Department office at 227 Cedar Street in Sevierville during business hours, Monday-Friday 8am-4:30pm. You can pay with cash, check, credit/debit card or money order in person.
Pay at Authorized Banks
The water department allows payments at all SmartBank, Citizens National Bank, and Tennessee State Bank branches. Take your bill with you and they can process your payment on the spot.
Use the After Hours Drop Box
A secure drop box is located outside the water department office for after hours payments by check or money order only. No cash in the drop box.
Auto-Draft from Your Bank
Sign up for monthly auto-draft payments to be pulled from your checking or savings account by filling out the authorization form on the water department website. This ensures your bill gets paid on time automatically each month.
Assistance for Paying Your Water Bill
If you are struggling financially and unable to pay your full water bill, here are some resources that may be able to help:
- Call 2-1-1 to be connected with bill payment assistance programs
- The Salvation Army offers emergency one-time utility bill aid (call 865-436-5576)
- Apply for TDHS LIHEAP utility assistance
- Catholic Charities of East Tennessee may provide help on a limited basis
Don’t wait to ask for help if you are behind on payments. Reach out early before your account is at risk of disconnection. Payment plans may also be available by calling the water department.
Avoid Late Fees and Disconnection
To avoid late payment fees and potential service disconnection, be sure to pay your water bill in full by the 10th of each month. Late fees are 10% of the total bill amount. Reconnection fees are $50 if your service is disconnected.
Set a monthly reminder on your calendar for the due date so it doesn’t sneak up on you. Sign up for paperless billing and utilize text or email reminders offered by Sevier County utility services. Automate payments through your bank or with a credit card to ensure on-time payment.
Avoid the headaches of late fees and service disruptions by carefully reviewing your bill each month and paying the total by the 10th. If you anticipate falling behind, immediately contact the water department for assistance. Keeping your account current is key for uninterrupted water service.
Special Programs from Sevier County Water
The water department offers a few programs to make billing and payments more convenient:
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Paperless Billing – Receive bills electronically instead of by mail each month.
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Account Text Notifications – Get reminders about your bill and account status via text message.
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Recurring Credit Card Payments – Set up automatic monthly charges to your credit card.
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Online Account Access – View bill history, make one-time payments, and manage notifications through your online account portal.
Take advantage of these programs to simplify bill management and ensure on-time payment.
Tips for New Sevier County Residents
If you just moved to Sevier County, here are some tips for a smooth start with your water utility services:
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Complete a new account application with the water department as soon as possible.
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A $100 account deposit is required to activate water service if you are renting.
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Confirm the billing name, service address, and mailing address on your account.
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Provide accurate contact information so they can reach you about your account.
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Consider enrolling in e-billing and text notifications to stay updated.
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Learn when your bills are due and set reminders to avoid late fees.
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Inspect plumbing for leaks and install water-saving fixtures to control usage and bills.
Getting off on the right foot with the Sevier County Water Department makes bill paying and maintaining service much easier.
Staying current on your monthly water bill ensures uninterrupted service and avoids additional fees for late payments. Sevier County offers flexible payment options like online, phone, auto-draft, and in person for convenience. Reach out early if you need assistance with bill payment. Keep your account in good standing by paying on time each billing cycle.
Quick and Convenient Bill Payments Options
In order to make the bill paying process as convenient as possible for our customers, S·C·U·D offers several payment options. Customers may pay bills by automatic bank draft, mail, online, over the phone, at our drive-thru kiosk, or in person by visiting our main office as well as several different area banks.
Where Can I Pay My Water Bill? – CountyOffice.org
How do I pay my Sevier County Water Department Bill?
You can call 866-938-3306 or use the link above to pay your Sevier County Water Department bill. You can also pay your bill in person at the office at 227 Cedar Street, Sevierville, TN 37862. They may also be paid at all branches of SmartBank, Citizen’s National Bank, and Tennessee State Bank.
What does the Sevier County Water Department do?
People in Sevier County can get clean drinking water from the tap thanks to the Sevier County Water Department, also known as the Water Utility. People in Sevierville can call the Water Department to start or stop water services, get reports on drinking water, or get information on billing and payments.
Where can I pay a bill in Sevierville TN?
Bills may be paid at the office at 227 Cedar Street, Sevierville, TN 37862. They may also be paid at all branches of SmartBank, Citizen’s National Bank, and Tennessee State Bank. Bills may be paid by debit/credit cards on this site for a convenience fee of 2. 75%. Late payments must be made at the office or sent by mail. E-billing is now available.
Does Sevier County electric system accept online payments?
Sevier County Electric System is accepting payments online. Please have your Account Number or Last Name. You will also need to create a password when you setup your account. Then visit Online Bill Pay. Visa, MasterCard, Discover Card and American Express. A convenience fee of 2. 45% applies to all credit card transactions.
How do I pay my water & sewer bill?
Read more: Water & Sewer Payment Open your bill as soon as you receive it. Plan on paying by the due date. Always make a payment. Any payment is better than no payment. Don’t wait until the last minute to take care of your bill. Automate your payment with bank draft or credit card. If your check is returned, you will be charged a fee.
Does Sevierville offer payment arrangements?
We recognize that financial hardships happen and sometimes you need a little extra time to pay your bill. The City of Sevierville lets people set up payment plans that let them keep their services while they pay off their past-due bills. The earlier you get in touch with us, the more likely it is that we can make plans that work for you.
