The Water/Wastewater Department is responsible for the operation and maintenance of the water distribution and sewer collection system and billing of water and sewer, refuse and storm water, as well as all fire hydrants and water meters throughout the city. The City maintains 143.8 miles of sanitary sewer lines, 145.1 miles of water lines. Water and sewer services are purchased from the City of Columbus, with the billing to the residents’ of Reynoldsburg processed through the Reynoldsburg billing office. We consistently strive to enhance our water and sewer services to the community.
Having reliable water service is essential for every home and business The City of Reynoldsburg provides water utilities to the community, but customers must pay bills regularly to avoid disruption Paying your Reynoldsburg water bill online is a convenient option to manage your account.
Benefits of Paying Your Water Bill Online
The City of Reynoldsburg offers several options to pay water bills in-person, by phone, or by mail. However, paying online provides unique benefits
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Access your account anywhere – Pay bills online 24/7 through the payment portal using any internet-connected device.
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Avoid late fees – Online payments post instantly, helping you avoid late fees for past due balances.
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Go paperless – Sign up for paperless billing to receive bills electronically rather than by mail.
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Set up autopay – Scheduling recurring payments from a card or bank account ensures your bill gets paid on time without remembering.
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Store payment methods – Save payment info like credit cards or checking accounts in your secure online profile for faster checkout.
Paying water bills through the online payment portal helps customers easily manage accounts while avoiding disruptions in service.
How to Pay Your Water Bill Online
Follow these steps to pay your Reynoldsburg water bill online:
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Visit the online payment website – Go to https://cityofreynoldsburgoh.municipalonlinepayments.com/cityofreynoldsburgoh/utilities
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Create an account – First-time users need to register for an account by providing their contact information and creating secure login credentials.
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Add your water account – Enter your 10-digit City of Reynoldsburg water account number to link it to your profile.
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Select a payment method – Store a credit/debit card, checking account, or alternate payment method in your account wallet for faster checkout.
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View and pay bills – Your water account dashboard shows pending and past-due balances. Select “Pay Now” to complete online payments.
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Go paperless – Opt in to paperless billing when making payments to reduce waste and postal delays.
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Set up autopay – Enable autopay options to have payments processed automatically each billing cycle using stored payment methods.
Paying on the go is easy using the online portal’s mobile responsiveness and smartphone apps. Receive payment confirmations and account alerts instantly via email or SMS text message.
Helpful Tips for Managing Your Water Account Online
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Update your contact information and communication preferences in your account profile to receive important account notices.
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Refer to your paper bills for details like water usage and sewer charges to monitor for abnormal activity.
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Contact Reynoldsburg Water Customer Service at 614-322-6800 if you need help managing your online account.
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Notify the utility company immediately if you’re moving or transferring service to avoid extra charges.
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Set payment reminders on your calendar for a few days before due dates in case extra time is needed to process payments.
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If paying by mail, allow 7-10 business days for your check to reach the utility and post to your account.
Paying bills through the City of Reynoldsburg’s online payment portal allows customers to easily view balances, schedule recurring payments, and manage water accounts from anywhere. Utilize the paperless and autopay options to simplify bill management and avoid late fees. Monitoring accounts regularly and contacting customer service with questions helps ensure uninterrupted water service.
City of Reynoldsburg 2024 Domestic Water, Sanitary Sewer & Refuse Collection Quarterly Rates
| Bill Type | Water | Sewer | Trash |
|---|---|---|---|
| Residential | $10.02 | $10.62 | $62.91 |
| Senior Rate | $9.02 (10% discount up to 10,000 gallons) | No discount | $56.62 (10% discount on quarterly bill) |
Payments can be made in either of two secure lock boxes. One is a drive-up lock box in the parking lot, north of the flag poles. The second lock box is in the vestibule of the City Hall. Payments can also be made in the City Hall Water Office Monday through Friday from 9 am to 4 pm. Payments can be made in cash, check, money order, Discover, Mastercard or Visa. Payments can also be mailed to :7232 East Main Street, Reynoldsburg, Ohio, 43068.
If you would like to have your water bill payments automatically deducted from your bank account (service is free of charge), enroll online and complete the form. Click on the “Submit and Sign” button on the lower right to complete your submission. You will continue to receive a paper bill, but it will have a message “Do Not Pay”. The payment will be deducted from your account on the scheduled due date.
If you have any questions, please call the Reynoldsburg Water Department at 614-322-6811.
Non-Payment & Water Shut-Off
If your water has been disconnected due to non payment, you will be required to pay an additional $50.00 re-connection fee, along with your past due balance to have services restored. If such charges and penalties are paid prior to 1 pm, service shall be turned on the day of payment. If paid after 1 pm, service shall be turned on the next working day. (Ordinance 86-81. Passed 10-26-81.)
Investigation underway as two Reynoldsburg administrators placed on paid leave
How do I pay my water bill in Reynoldsburg Ohio?
Payments can also be mailed to :7232 East Main Street, Reynoldsburg, Ohio, 43068. If you want your water bill payments to be taken out of your bank account automatically (this is a free service), sign up online and fill out the form. Click on the “Submit and Sign” button on the lower right to complete your submission.
How do I pay for water & sewer services in Reynoldsburg?
We buy water and sewer services from the City of Columbus, and the Reynoldsburg billing office handles the bills for the people who live there. We consistently strive to enhance our water and sewer services to the community. Payments can be made in either of two secure lock boxes.
What is the Reynoldsburg Water Office?
The Reynoldsburg Water Office, which is part of the Reynoldsburg City Administration, gives people in the Reynoldsburg, Ohio area water. The office is located in Reynoldsburg, Ohio and processes billing for water usage. The water supply for the Reynoldsburg Water Office is obtained from the City of Columbus.
