Paying medical bills can be confusing and stressful. With many hospitals still relying on mailed paper statements keeping track of balances and due dates is tedious. Thankfully technology now allows healthcare providers to offer online bill pay – a convenient way for patients to view balances and make payments from anywhere.
Northside Hospital has an online bill pay system that makes managing medical bills easy. In this guide, I’ll walk through the benefits of using Northside Hospital’s online bill pay and provide step-by-step instructions to start paying your medical bills online.
The Benefits of Paying Medical Bills Online
Northside Hospital’s online bill pay system provides the following advantages
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24/7 access – View account balances and make payments anytime from your computer or mobile device. No need to call during business hours or wait for statements in the mail.
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Payment flexibility – Make one-time payments or set up recurring payments from a bank account, credit card, or HSA/FSA account.
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Payment history – All payments are stored in your account history, providing transparent record keeping.
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Paperless billing – Reduce clutter and go green by turning off paper statements.
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Account management – Update personal info, reprint statements, and manage payment methods all in one place.
Paying bills online saves time and gives you more control over managing healthcare expenses. Plus, it reduces the risk of late payments and confusion over outstanding balances.
How to Pay Medical Bills on Northside Hospital’s Patient Portal
Ready to start enjoying the convenience of online bill pay? Here are step-by-step instructions for setting up payments through Northside Hospital’s patient portal:
Step 1: Log into the Northside Patient Portal
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Go to Northside’s website and click “Pay Bill” in the top menu.
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This will take you to the log in page for the Northside patient portal.
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If you already have an account, enter your username and password.
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If you’re new, click “Sign Up” and provide some basic information to create an account.
Step 2: Add a Payment Method
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From the portal homepage, click on “Billing and Payments” and select “Payment Methods”.
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Choose whether you want to pay by credit card, bank account, HSA, or FSA.
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Enter your payment info and billing address.
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Click “Add Payment Method” to save it to your account.
Step 3: View Account Balances
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Go back to the Billing and Payments page.
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Select “Account Balances” to see any outstanding balances for visits and procedures.
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Choose an account to see further details like date of service, charges, and insurance coverage.
Step 4: Make a Payment
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From Account Balances, check the box next to the account(s) you wish to pay.
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Click the Pay Selected Bills button.
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Enter the payment amount and select a payment method you added.
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Choose a processing date for the payment.
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Click Review Payment to submit.
The payment will be processed on the date selected and the account balance updated. It’s that easy!
Tips for Managing Medical Bills Online
Here are some additional pointers to help you get the most out of Northside’s online bill payment:
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Go paperless – Save trees and clutter by turning off mailed paper statements in your account settings. Get emailed statements instead.
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Set up autopay – For balances you pay in full each month like premiums, enroll in autopay to have payments processed automatically each billing cycle.
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Pay multiple accounts – The online system allows paying multiple accounts across family members in one transaction.
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Pay ahead – Log in anytime and pay toward an upcoming service to reduce the balance.
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Use bill estimates – Many services provide estimated costs ahead of time. Pay some or all of the estimate early.
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Sign up for texts – Opt in to get text alerts when new bills are available so you don’t miss any balances.
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Ask about discounts – If having trouble paying, ask about any financial assistance or prompt pay discounts.
Get Support Managing Your Northside Account
If you have any trouble with the online bill payment system, Northside’s billing department is available to help:
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Call 678-843-2525 to speak with a representative.
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Email [email protected] for support.
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Chat live via the portal or Northside website.
The billing department can answer questions about balances, resolve login issues, explain charges, and more. Don’t hesitate to reach out!
Pay Medical Bills the Easy Way with Northside
Dealing with healthcare charges isn’t fun, but Northside Hospital makes it a little easier. Paying bills online is crazy convenient and provides complete transparency into your account activity. Sign up for Northside’s online bill pay to take control of medical payments and reduce stress.
What can we help you find? Search Northside Hospital
Thank you for choosing online bill pay. You will be leaving our website and will be redirected to a third-party site operated by PatientCo. We contract with a third party vendor for online bill-pay to provide patients with the convenience of paying and managing their statements 24 hours a day, 7 days a week.
By clicking the button below, you will be redirected to a payment page hosted by PatientCo. PatientCo is responsible for processing your payment, as well as the security of your information. Please see their Terms and Conditions for more information. If you are redirected to a site managed by someone other than PatientCo, please leave the site immediately, do not continue with the payment process, and contact our customer service line at 678-223-7932.
- Create an account or make a payment online by clicking the link below.
- If making a payment, please be prepared to enter the SecureHealthCode listed on your statement and the amount due.
- Continue to follow the online prompts to enter payment information.
- At this time, you may also opt into email and/or text message notifications when a new bill is ready for review and payment.
- If you have questions regarding your statement(s), please contact Physician Billing Services at 678-223-7932 or e-mail [email protected].
Bank of America -How to Set Up Online Bill Pay
FAQ
Is Northside Hospital a for-profit hospital?
Northside Hospital, Inc. and its tax-exempt affiliates (“Northside”) are committed to fulfilling their charitable mission as a not-for-profit health care provider.
What is billing in a hospital?
The AAPC says that medical billing is the process of looking at a patient’s medical records and using information about their diagnoses and procedures to figure out which procedures should be billed and who should be billed for them.
Does Northside Hospital Bill my insurance company?
As a courtesy to you, Northside Hospital will bill your insurance company. You are responsible for making sure that Northside Hospital gets paid for the services they provide based on the benefits you agreed to with your insurance company. If payment is not received by your insurance company, you may be liable for any unpaid charges.
How do I pay my Northside Hospital Bill?
This is your one-stop-shop for all of your Northside Hospital bills. You can use your PatientWallet® on your phone, tablet, or computer at any time to see and pay your bills, set up payment plans, talk to our Business Office directly, and more! Pay My Bill
What payment methods are accepted at Northside Medical Center?
Methods of payment accepted include cash, check, Visa, MasterCard and American Express. If you have questions about your bill, please call the Customer Service Department at 404-851-6500 Monday through Friday between 8 a.m. and 8 p.m., no matter which Northside-affiliated location you received care from. m. and 4 p. m. EST.
Who receives a bill from Northside Hospital?
You may get a bill from your doctor, physician assistant, or nurse anesthetist in addition to the bill from Northside Hospital. Those bills are for professional services. The physicians, physician assistants and nurse anesthetists at Northside Hospital may not be employees of Northside Hospital.
How do I contact Northside Hospital?
If you have questions about your bill, please call the Customer Service Department at 404-851-6500 Monday through Friday between 8 a.m. and 8 p.m., no matter which Northside-affiliated location you received care from. m. and 4 p. m. EST. Northside Hospital offers price estimates for insured and non-insured patients.
Does Northside Hospital offer price estimates?
Northside Hospital offers price estimates for insured and non-insured patients. Uninsured, underinsured and medically indigent patients may be eligible for financial assistance through Northside’s Financial Assistance Program. Learn More Find the answers to the most common or frequently asked billing questions.
