Having access to clean, reliable water is vital To keep service running smoothly, water bills need to be paid on time each month For residents of Autauga County, Alabama, paying your water bill is quick and easy thanks to the online bill pay system. In this guide, we’ll explain how to use the online portal to view and pay your Autauga County Water Authority bill.
About Autauga County Water Authority
Autauga County Water Authority (ACWA) provides drinking water and sewer service to over 18,000 residential and commercial customers in Autauga County They maintain nearly 850 miles of water mains and distribution lines
ACWA’s service area covers cities and towns including Autaugaville, Billingsley, Boone’s Chapel, Marbury, Pine Level, and Prattville. Their office is located in Prattville.
As a utility provider, ACWA is responsible for water quality testing, infrastructure maintenance, meter reading, and billing for water usage in their territory.
Benefits of Paying Online
Paying your water bill through ACWA’s online portal has many advantages:
- Secure encrypted payment processing
- View real-time account balance
- See payment history and billing statements
- Set up automated payments
- Avoid late fees by paying anytime
- Go paperless by enrolling in e-bills
- Fast and convenient
Online Bill Pay Website
To pay your bill online, visit:
autaugacowater.nexbillpayonline.com
This is ACWA’s online payment website hosted by NexBillPay. It allows you to securely manage your water utility account online.
There is no fee to pay online using this system. You’ll just need your account number found on your monthly bill.
Creating an Online Account
First-time users will need to create an online account. Have your account number ready.
Follow these steps:
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Visit autaugacowater.nexbillpayonline.com
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Click “Sign Up”
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Enter your account number, email, name, and phone number.
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Create a username and password.
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Agree to the terms of use.
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Verify your email address.
Once your account is created, you’ll be ready to pay your water bill online.
How to Pay Your Water Bill Online
Follow these simple steps to make a payment:
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Login at autaugacowater.nexbillpayonline.com
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Click “Pay Bill”
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Select payment amount – current balance, different amount, or add new charges.
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Enter debit/credit card details or bank account.
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Submit payment.
The online system posts payments directly to your account. You’ll receive an emailed receipt confirming your payment details.
Other Ways to Pay Your Water Bill
In addition to online payments, ACWA offers several other ways to pay your water bill:
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By phone – Call 334-365-2804 to pay using the automated system or speak with a customer service agent.
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Mail-in check – Send to 662 West Bridge St, Prattville, AL 36066
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In person – Pay with cash or check at the ACWA office.
No matter how you choose to pay, ACWA makes it quick and convenient. But for 24/7 access from anywhere, online bill pay can’t be beat!
Contact Customer Support
If you have any questions or need help with your water account, ACWA’s customer support team is available:
- 334-365-2804
- [email protected]
Visit autaugacowater.com for more information on services, rates, water quality reports and account management.
