When you receive medical care through Novant Health, paying your bill on time is important. Novant Health offers a few different options for paying your medical bill over the phone. Read on to learn the Novant Health bill pay phone number and how to use the automated phone system or speak with a representative.
Overview of Novant Health Bill Payment
Novant Health provides world-class healthcare at facilities across North Carolina South Carolina and Virginia. After receiving care, you’ll get a medical bill that needs to be paid promptly.
Novant offers phone, online, and mail payment options. Paying by phone is quick and convenient with the automated system or customer service agents ready to assist you.
To pay your Novant Health bill by phone, call 1-844-266-8268. This toll-free number will connect you to the payment system. Continue reading for step-by-step instructions on using the phone payment options.
How to Pay Your Novant Health Bill with the Automated Phone System
The easiest way to pay your medical bill to Novant Health by phone is to use the automated phone payment system. Follow these steps:
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Call 1-844-266-8268
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Select your language preference when prompted
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When asked, enter your 13-digit Novant Health account number. This is found on statements and bills.
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Next, enter the exact dollar amount to be paid from your current balance.
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The system will then ask you to enter your debit or credit card number, expiration date, and CVV security code.
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Follow the additional prompts to complete the payment transaction.
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You will receive a confirmation number when the payment is processed successfully.
The automated phone payment system is available 24/7 and your payment will post to your account immediately.
How to Pay Your Novant Health Bill by Speaking with a Representative
For personalized assistance paying your Novant Health medical bill by phone, you can speak with a customer service representative during business hours:
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Call 1-844-266-8268.
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Select your language preference when prompted.
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Press 0 to bypass the automated system and be connected to a live agent.
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When the representative asks, provide your complete Novant Health account number.
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Tell the agent the specific payment amount you would like to make.
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The representative will then collect your credit/debit card details securely to process the payment.
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Make sure to get a confirmation number from the agent before hanging up.
Calling during business hours gives you the ability to ask billing questions, get help with payment issues, discuss financial assistance, and more.
Tips for Paying Your Novant Health Bill by Phone
Follow these tips for fast, smooth phone payments to your Novant Health account:
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Call from a quiet place where you can easily hear and keypad tones.
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Have your account number, card, and billing details ready before calling.
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Double check the payment amount before confirming to avoid errors.
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Write down or save the confirmation number.
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Contact Novant to update your phone number if it changes.
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Call billing services for any past due or urgent payment arrangements.
What Are the Novant Health Bill Payment Options?
In addition to phone payments, you can pay your Novant Health bill by:
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Online – Pay immediately on the Novant website using the billing account number.
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Mail – Send a check or money order with your remittance slip to the billing address.
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In-person – Pay at the billing office during open hours with cash, check, or card.
The phone payment system is the fastest and most widely available option if you’ve misplaced your bill or need to pay urgently. But you can choose the method that works best for your needs.
How Can I Get Help Paying My Novant Health Bill?
If you’re having trouble paying your Novant Health medical bills on time, contact them right away to discuss:
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Payment plan options to pay the balance off over time.
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Financial assistance programs you may qualify for.
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Ways to lower your overall medical costs.
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Resources like medical bill advocacy services.
Whatever your situation, Novant Health has a team ready to listen, understand your needs, and find solutions. So don’t hesitate to call and explain if you need help managing healthcare expenses.
Frequently Asked Questions about Paying Novant Health Bills
What are the quickest ways to pay?
The online bill pay portal and automated phone payment system let you pay immediately 24/7.
When is my bill due?
The due date is printed on each Novant Health billing statement, generally 30 days after issuance.
Is there a fee to pay by phone?
No, there are no fees to use the automated phone system or speak with a representative.
Can I set up recurring payments?
Yes, you can arrange for recurring auto-pay over the phone by providing your account details.
What if I paid but you show an outstanding balance?
Contact Novant Health billing services to investigate and reconcile any payment discrepancies.
Contact Novant Health Billing Services for Assistance
If you have any other questions about your Novant Health bill, payment options, or account details, reach out to the billing services team for assistance:
Phone: 1-844-266-8268
Website: https://www.novanthealth.org/home/billing.aspx
Email: [email protected]
Novant Health wants to make medical bill payment as simple and stress-free as possible. Don’t hesitate to use the bill pay phone number or contact billing services to get personalized help managing your account.
Final Thoughts on Paying Novant Health Bills by Phone
