Operation Roundup Customer donations help families cope with emergencies, illnesses and special medical needs and aid community and emergency service providers. An application is available on the website or at your local SSVEC office. www.ssvec.org/?page_id=106
Home Energy Assistance Fund Provides funds for low-income families experiencing extreme financial hardship to help pay overdue utility bills and prevent potential electric or gas shutoffs. Administered by the Arizona Community Action Association (ACAA) through Community Action Program (CAP) offices in every county. May provide eligible individuals annual one-time financial assistance of up to $500 to restore utilities to avoid disconnections. Individuals may only apply once in a 12-month period for funding. Contact your local CAP office www.azcaa.org/azcaa-communityAgencies.html ( www.azcaa.org/community-action-agencies/) www.azcaa.org/azcaa-communityAgencies.html or call 602-604-0640 for more information.
Paying your electric bill is a necessary evil that comes around each month. While writing a check and mailing it in is one option in today’s digital age paying your bills online is often more convenient. Sulphur Springs Valley Electric Cooperative (SSVEC) offers online bill pay through their SmartHub web portal and mobile app, making it easy to take care of your electric bill no matter where you are. In this article, we’ll walk through everything you need to know about paying your SSVEC electric bill online.
Overview of SSVEC
Before we dive into the specifics of online bill pay, let’s provide some background on SSVEC SSVEC is an electric cooperative that provides power to residents across southeastern Arizona They serve over 36,000 members in Cochise, Graham, Pima, and Pinal counties. As a cooperative, SSVEC is owned by its members and focuses on providing reliable electric service at competitive rates.
Some key facts about SSVEC:
- Founded in 1946
- Headquartered in Benson, AZ
- Over 5,300 miles of power lines
- 6 district offices across their service territory
- Governed by a 9-member board elected by members
Now that you know a bit about who SSVEC is, let’s look at how you can easily pay your electric bill through their online platforms.
Paying Your Bill Through SmartHub
The easiest way to pay your SSVEC electric bill online is through SmartHub. SmartHub is SSVEC’s web portal and mobile app that gives members secure access to account information and bill pay options from anywhere.
To get started with SmartHub, you’ll first need to create an account. Here are the steps:
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Go to https://ssvec.smarthub.coop/ or download the SmartHub app on your iOS or Android device.
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Select “New User” to create an account.
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Enter your SSVEC account number and the last name on your account.
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Create a username and password.
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Accept the terms and conditions.
Once your account is created, you can log in anytime to view your electric usage, billing history, make payments, set up reminders, and more.
To pay your bill through SmartHub:
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Select the “Billing & Payments” tab.
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Choose the account you want to make a payment for.
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Enter the payment amount and select your payment method. Options include credit/debit card, checking account, or PayPal.
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Review the payment details and submit.
Your payment will typically process instantly and your SSVEC account will be credited within 1-2 business days. It’s that easy! SmartHub also lets you view payment history and set up recurring payments or text/email bill reminders.
Paying Your Bill on the SSVEC Website
If you prefer not to use the SmartHub portal, you can also pay your SSVEC bill directly on their website.
To make a one-time payment on ssvec.org:
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Hover over “Services” and click on “View/Pay Bill Online.”
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Enter your SSVEC account number and the password or PIN used to register your account.
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Select the account you want to pay and enter the payment amount.
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Choose your payment method – credit/debit card or electronic check.
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Fill in your payment details and submit.
Much like SmartHub, online payments made directly through SSVEC’s website will process right away and be applied to your account within 1 business day in most cases.
The SSVEC website also has the option to enroll in recurring auto-pay from your credit card, bank account, or PayPal. You can set up fixed monthly payments so your electric bill is always paid on time without any extra effort on your part.
Payment Methods and Processing
SSVEC offers several secure payment options through SmartHub and their website:
- Credit/Debit Card – Visa, Mastercard, American Express, Discover
- Bank Account – Process as electronic check (ACH)
- PayPal – Instant transfers from your PayPal balance or linked accounts
There are no fees for paying by credit/debit card or bank account. PayPal payments will include standard transaction fees.
Payments made before 11:59pm AZ time will be processed same day. Weekend or holiday payments will process the next business day. In most cases, the payment will credit to your SSVEC account within 1-2 business days.
You’ll receive an email confirmation with details of the payment for your records. The payment will also show up in your SmartHub activity and billing history.
Benefits of Paying Online
Paying your SSVEC electric bill through SmartHub or their website offers many benefits:
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Convenience – Pay anytime, anywhere from your computer or mobile device. No stamps required!
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Speed – Online payments process instantly and hit your account faster.
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Security – Encrypted transactions keep your personal and payment data safe.
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Flexibility – Make one-time payments or set up recurring auto-pay.
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Control – View usage, manage payments, and track electric costs.
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Accessibility – Pay on any device, even when you’re on the go. Mobile apps make paying easy.
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Reminders – Optional text or email alerts ensure your bill never goes unpaid.
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Savings – Avoid late fees by paying on time without the mail delay.
Going online is clearly the most convenient way to pay your SSVEC electric bill. Sign up for SmartHub to get started!
Frequently Asked Questions
We’ve covered the basics, but you may still have a few questions about paying your electric bill online. Here are answers to some frequently asked questions:
How long does an online payment take to process?
Online payments are processed immediately and will show as pending on your SSVEC account. Most payments credit to your account within 1 business day.
Is there a fee or limit for online payments?
SSVEC does not charge any fees for online payments. There are also no limits on the payment amounts.
Can I still get a paper bill?
Yes, receiving a paper bill does not prevent you from paying online. You can enroll in paperless billing through SmartHub if you prefer electronic statements only.
What if I forget my SmartHub login?
You can reset your SmartHub password online. SSVEC can also assist with recovering account access if needed.
What if my payment doesn’t go through?
Check with your bank or card issuer. If the payment fails, you will need to remit before your due date to avoid late fees.
When is my bill due?
SSVEC bills are due by the due date printed on your statement, typically around the 20th of each month.
Paying your SSVEC electric bill online through SmartHub or their website is easy and convenient. Ditch the checks and stamps to ensure your payment processes quickly every month. Sign up for SmartHub today to get started with online bill pay!
