Having reliable access to clean, safe drinking water is something we often take for granted. But behind the scenes, water utilities like Greater Ouachita Water Company work hard to deliver quality water while keeping costs affordable. As a customer, your part is simple – just pay your monthly water bill on time. Thankfully, Greater Ouachita offers convenient payment options to fit your lifestyle.
Overview of Greater Ouachita Water Company
Greater Ouachita Water Company provides water service to residents and businesses in West Monroe, LA and surrounding areas They operate and maintain the water distribution system that delivers water to homes and commercial properties in their service territory
As a customer you receive monthly water bills from Greater Ouachita Water for your water usage and access fees. Payment is due by the due date shown on your monthly bill to avoid late fees or service disruption. Read on to learn how you can easily pay your Greater Ouachita Water bill every month.
Paying Your Greater Ouachita Water Bill Online
The fastest, most convenient way to pay your water bill is online through Greater Ouachita’s web payment portal. To pay online, you’ll first need to register your account which takes just minutes. Here’s how the online bill pay process works:
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Visit https://greaterouachita.epayub.com/ and click Register
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Provide your Greater Ouachita account number and email address
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Create a username and password
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Agree to the terms and click Register Account
Once registered, you can log in anytime and:
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View your current balance
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See previous bills and payment history
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Make one-time payments by credit/debit card or e-check
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Set up recurring auto-pay
Online payments are fast, easy, and secure. You get instant payment confirmation and can avoid late fees.
Paying by Phone
If you prefer to pay your water bill over the phone, Greater Ouachita offers a convenient automated pay-by-phone system.
To use the automated phone payment system:
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Call 318-322-3741
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Select option 3 for the pay-by-phone line
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Enter your account number and follow the prompts
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Choose credit/debit card or e-check payment
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Enter your payment information and follow prompts to complete payment
The system is available 24/7 for your convenience. Phone payments appear on your account immediately upon approval.
Paying by Mail
Sending a check or money order is still a payment option if you prefer paying your Greater Ouachita water bill by mail.
To pay by mail:
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Make your check or money order payable to Greater Ouachita Water Company
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Write your Greater Ouachita account number clearly on the payment
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Mail your payment to:
Greater Ouachita Water Company
PO Box 2457
West Monroe, LA 71294
Just make sure your mailed payment is received by the due date to avoid late fees. Allow 5-7 days for delivery and processing to ensure on-time payment.
Paying in Person
For cash payments or if you prefer in-person service, you can pay your Greater Ouachita water bill at their office located at:
644 Commercial Parkway
West Monroe, LA 71292
Their office is open Monday-Friday from 8:30 AM to 4:00 PM, excluding holidays. In-person payments allow immediate posting to your account.
Auto-Pay for Worry-Free Bill Payment
Skipping the monthly task of manually paying your water bill is easy with Greater Ouachita’s Auto-Pay program.
With Auto-Pay, the amount due is automatically deducted from your bank account or charged to your credit card each month on your bill’s due date.
To enroll in Auto-Pay:
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Set up your online account at https://greaterouachita.epayub.com/
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Click Auto-Pay Programs
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Select your preferred payment method
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Review and agree to the Auto-Pay terms
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Complete enrollment
Once enrolled, you can relax knowing your water bill will be paid on time, every month.
Payment Assistance Programs
If you’re having trouble paying your water bill, Greater Ouachita Water offers programs that may be able to help, including:
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Deferred payment plans – Set up a payment installment schedule
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Special hardship programs – Assistance based on eligibility
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Senior citizen discount – Reduced rates for seniors 65+
Contact their billing department at 318-322-3741 to learn more about bill payment assistance options. Proactively reaching out can help avoid service disruption.
Protecting Customer Information
Keeping your personal information secure is a top priority for Greater Ouachita Water Company. Here are some of the ways they ensure payment information safety:
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Encrypted website and payment portal
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No credit card information stored on their systems
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Account access requires username and password
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Regular system security testing and monitoring
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Employee background checks and security training
With proper precautions in place, you can pay your water bill stress-free knowing your data is protected.
Avoid Late Fees and Service Disruption
Don’t let a forgotten or late water bill payment result in penalties and headaches. Stay on top of your bill pay dates by enrolling in Auto-Pay or scheduling email reminders through your online account.
If you do miss a payment, reach out to Greater Ouachita’s billing department right away to make arrangements and possibly waive late fees. Communicating promptly can help avoid service interruption.
Paying your water bill on time takes just minutes online or by phone. Be sure to explore all of Greater Ouachita’s payment options to find the right fit for your needs. Consistent on-time payments will keep the water flowing while avoiding extra fees.
Frequently Asked Questions About Greater Ouachita Water Bill Pay
Here are answers to some common bill pay questions Greater Ouachita Water Company customers may have:
What are my water bill payment options?
Greater Ouachita offers online, phone, mail, auto-pay, and in-person payment options for flexibility.
Is there a fee to pay my water bill online?
There are no fees for paying your water bill online using e-check. A third-party fee of $1.50 applies to online credit/debit card payments.
Can I pay my water bill over the phone?
Yes, call 318-322-3741 and select option 3 to access Greater Ouachita’s automated pay-by-phone system.
When is my water bill due?
Your monthly bill is due by the due date shown on your statement, typically 20 days from the billing date, to avoid late fees.
What happens if I pay my water bill late?
A 10% late fee will be assessed on accounts not paid by the due date. Failure arrange payment could eventually result in water service interruption.
How do I sign up for Auto-Pay?
Register your account online at https://greaterouachita.epayub.com/ then click Auto-Pay Programs to enroll in recurring automated payments.
What is Greater Ouachita’s billing address for mail payments?
Greater Ouachita Water Company
PO Box 2457
West Monroe, LA 71294
Paying your Greater Ouachita Water bill is fast and easy. Choose the payment option that best suits your needs to avoid late fees and keep your water flowing.
