Paying your water bill to the City of Collinsville is easy and convenient through their online payment portal. Read on as I outline the simple process for setting up an account, making one-time payments or enrolling in auto-pay, and explore other ways to pay your Collinsville water bill by phone, mail or in person.
Set Up an Online Account
The fastest way to pay your Collinsville water bill is through the online customer portal at collinsvilleil.org.
Follow these steps to set up your account
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Go to collinsvilleilorg/departments/finance/pay-water-bill and click “Pay Water Bill” to access the payment portal.
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If it’s your first time, select “New Users Click Here” to create your profile.
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Enter your Collinsville water account number, email address, and create a password.
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Verify your address details associated with your water account.
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Existing customers can log in with your email and password.
Once your account is created, you can log in anytime to view your water usage and balance owed.
Pay Your Water Bill Online
Paying your Collinsville water bill through the online portal only takes a few minutes:
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Log into your account and click “Make Payment” from the dashboard.
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Select whether you want to pay the full balance or a partial payment amount.
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Enter your debit/credit card details or bank account info.
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Review the payment info and submit.
Your payment will instantly process and apply to your Collinsville water account balance. You’ll receive a confirmation email with your payment details and updated balance.
Setup Recurring Payments
For automated bill payment you can enable recurring payments through the Collinsville online portal:
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From the Make Payment page, toggle “Recurring Payment” to ON.
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Enter the payment amount to debit each billing cycle.
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Confirm the account you want to auto-draft each month.
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Pick the date you want payments to process, such as your bill’s due date.
Recurring payments deduct automatically on the date you specify so you never miss a water bill payment. You can update or cancel auto-pay at any time through your online account.
Monitor Water Usage
Through the Collinsville customer portal, you can also view details on your water consumption each month:
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Track your monthly usage in gallons broken down by tier.
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Review billing dates, meter read dates, and dates paid.
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Analyze your usage over time to identify trends.
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Set email alerts to notify you when a new bill is issued.
Monitoring your monthly water usage helps you understand your bill amounts and make adjustments as needed. Access usage data anytime when logged into your online account.
Receive Bill Reminders
To avoid late fees, enable bill reminders through your Collinsville online account:
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Navigate to “Notifications” under your profile menu.
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Check the box to receive bill reminders and save.
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Specify whether you want reminders via email, text or both.
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Set how many days before your due date you want to be notified.
Bill reminders ensure you have plenty of time to log in and pay your water bill before the due date. Add text alerts to get reminders on-the-go.
Other Collinsville Water Bill Payment Options
If you prefer not to pay online, Collinsville offers other ways to pay your water bill:
Pay by Phone
Call (618) 346-5204 to pay your water bill over the phone using a debit/credit card. Have your account number handy when you call.
Pay by Mail
Mail a check or money order payable to City of Collinsville to:
City of Collinsville
125 S Center St
Collinsville, IL 62234
Include your water account number on the payment. Allow 5 business days for mailed payments.
Pay in Person
Visit Collinsville City Hall at 125 S Center St to pay your water bill in person with cash, check or card.
Auto-Draft Payments
Enroll in monthly auto-drafts from your bank account by submitting an application form to the water department.
Paying your Collinsville water bill online is the easiest and most convenient way to securely manage your account. But with multiple payment methods, choose the option that best fits your needs each month.
Pay Your Water Bill Online
You can pay your water bill online. You must have your account number available. A processing fee will apply.
You can pay your bill as a guest, or set up an account for more options such as usage tracking.Setting up an Account
Pay Water and Sewer bills online
FAQ
How much is a normal water bill in Illinois?
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Utility
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Average cost in Illinois
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Utility
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Average cost in Illinois
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Monthly water bill
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$26
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Internet
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$30
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Natural gas
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$97
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Where do I pay my water bill in Laurel, Mississippi?
Our water bill drop box is on the side of City Hall that faces Yates Avenue. You can also pay in person at City Hall, or you can mail your payment to us. You can also pay online from this website.
How do I pay my water bill in Collinsville?
Please contact the Finance office if you have any questions about your bill or the amount you owe. Payment for Water/Sewer bill can be made by Visa, MasterCard, American Express, or Discover. Make payments City of Collinsville via Point & Pay 1-877-736-7246.
How do I create a Collinsville water account?
If you already have an account, you just need to login to the Collinsville Water site. Collinsville Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Collinsville Water website.
How do I Stop my Water service in Collinsville?
Click here to fill out a Start Service Form. If you’re leaving Collinsville, you need to cancel your water service with Collinsville Water so that they don’t keep billing you. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form.
Does Collinsville have a water quality report?
The Safe Drinking Water Act tells the EPA that the Collinsville Water Department has to check the quality of the water in the area once a year and send out a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Why did Collinsville water receive the best-possible grade?
So you can see, Collinsville Water got the best grade possible because the levels of contaminants in the water were better than the Public Health Goal and better than most of the other water providers we looked at. Have a Question, Issue or Comment?.
