How to Pay Your Horry Electric Bill by Phone

Horry Electric Cooperative provides electricity to over 100,000 homes and businesses across Horry County, South Carolina Paying your Horry Electric bill on time each month ensures uninterrupted service If you need to pay quickly, calling Horry Electric’s automated phone payment system is a convenient option. Read on to learn how to pay your Horry Electric bill by phone.

Benefits of Paying Your Electric Bill by Phone

Paying your Horry Electric bill over the phone using the cooperative’s automated system provides these advantages:

• Quick – Complete the entire payment process in just a few minutes without having to visit an office.

• Available 24/7 – The automated phone system is available anytime day or night.

• Avoid Late Fees – Phone payments post immediately, helping you avoid a late payment fee.

• Payment Tracking – You’ll receive a confirmation number to track your payment.

• Receipt – A receipt of the phone payment will be included on your next monthly bill.

• Reliable – The automated phone system is very reliable for fast and secure payments.

The phone payment option offers a fast, easy way to pay your electric bill anytime you need to make a last minute payment to avoid disruption.

How to Pay Your Horry Electric Bill by Phone

To pay your Horry Electric bill over the phone, follow these simple steps:

1. Call Horry Electric’s payment line at 843-369-2211.

2. When prompted, enter your 10-digit Horry Electric account number.

3. Enter the total payment amount you wish to make.

4. Select whether you want to pay by credit/debit card, checking account, or savings account.

5. For card payments, enter your card number, expiration date, and CVV security code.

6. For bank account payments, enter your routing and account number.

7. Listen to the payment summary and confirm all details are correct.

8. Make note of your payment confirmation number before hanging up.

The automated system will guide you through each step. The whole call should take less than 5 minutes to pay your Horry Electricity bill over the phone.

Payment Tips for Horry Electric’s Phone System

Follow these tips for smooth phone payments to Horry Electric:

• Have your Horry Electric account number handy to enter. This is on your monthly bill.

• Double check the payment amount before confirming to avoid over or underpaying.

• Make sure your credit/debit card or bank account has sufficient funds to avoid declined payments.

• Note the confirmation number in case you need to follow up on the payment.

• Contact Horry Electric if the payment doesn’t post to your account within 48 hours.

Paying over the automated phone system is very convenient once you get used to the voice prompts. Keep your account information on hand for fast data entry.

Other Ways to Pay Your Horry Electric Bill

In addition to phone payments, Horry Electric offers several other convenient payment options:

• Online – Pay through SmartHub by logging into your account at horryelectric.com. Fast and easy.

• Mobile App – Download the Horry Electric app to pay through your iOS or Android device.

• Automatic Bank Draft – Sign up for monthly auto-pay from your checking or savings account.

• By Mail – Send a check or money order with your payment stub to Horry’s PO box.

• In Person – Pay by cash, check, or card at one of Horry Electric’s offices.

• Drive-Thru Kiosk – Use the 24/7 kiosk to pay by cash, check, or card at Horry’s office.

• Authorized Banks – Pay at several partner banks in Horry County during business hours.

Explore these options to find the most convenient way for you to pay your Horry Electricity bill each month.

Answers to Common Horry Electric Bill Payment Questions

Here are answers to some frequently asked questions about paying your Horry Electric bill:

What are the payment options? You can pay online, through the mobile app, by phone, automatic bank draft, mail, in person, drive-thru kiosk, or at authorized banks.

Is there a fee to pay by phone? No, there is no fee to use Horry Electric’s automated phone payment system.

When can I call to pay? You can call 24 hours a day, 7 days a week to make a phone payment to Horry Electric.

What information do I need? Have ready your 10-digit Horry Electric account number, payment amount, and credit/debit card or bank account details.

How long does a phone payment take to post? Phone payments should post to your account within an hour, but allow up to 48 hours for payments made on nights or weekends.

Can I get a receipt? Yes, your monthly bill will include a receipt of any phone payments from the prior month.

What if I forget to note the confirmation number? Don’t worry – your payment will still process as long as you entered details correctly. But jot it down for your records if provided.

Who do I contact for phone payment help? Contact Horry Electric’s customer service line at (843) 369-2211 if you need any assistance with the phone payment system.

Paying your Horry Electricity bill over the phone is fast, convenient, and secure. Use the automated system anytime you need to make a payment but can’t pay online or make it to the office. Just dial (843) 369-2211 and follow the voice prompts to pay in minutes.