Having access to clean, reliable drinking water is something many of us take for granted. But providing high-quality water requires significant infrastructure and resources that are funded through water bills. If you live in the Mohawk Valley region of New York and get your water from Mohawk Valley Water Authority (MVWA), here is a guide on how to pay your MVWA water bill.
Overview of MVWA
MVWA is a regional water provider supplying drinking water to residents of Oneida, Herkimer, and Madison counties in New York. They deliver water to over 125,000 customers through a vast network of water mains, storage tanks, and pumping stations.
As a not-for-profit public benefit corporation MVWA is responsible for ensuring water quality system maintenance, infrastructure upgrades, and reliable service. These costs are covered by charging customers water usage rates and fees on a monthly billing cycle.
Your MVWA Water Bill
MVWA bills for water service on a monthly basis. Your water bill amount is determined by:
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Base service charge – A fixed monthly fee for access to water service
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Usage charge – The rate per 1,000 gallons of water used based on meter readings. Rates increase with higher water consumption.
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Account/late fees – Penalties for late payments, returned checks, or account issues.
The bill should detail the above charges, your current meter read, and water consumption for the month in gallons. It will also note the date payment is due to avoid late fees.
Ways to Pay Your MVWA Water Bill
MVWA offers several payment options to pay your monthly water bill:
Pay Online
The easiest way to pay is through MVWA’s online bill pay system at https://www.mvwa.us/. You can make secure online payments from your bank account 24/7. You’ll need to have your 10-digit MVWA account number available.
Pay by Phone
Call MVWA at 315-792-0301 and follow the prompts to pay over the phone using your credit/debit card or bank account.
Pay by Mail
Detach the payment stub from your physical bill and mail it with a check or money order payable to MVWA to:
Mohawk Valley Water Authority
PO BOX 578
Utica, NY 13503
Pay in Person
Bring your bill to MVWA’s office at 1 Kennedy Plaza in Utica to pay in person with cash, check, or credit/debit card.
Authorized Payment Center
Take your bill to an authorized pay agent location during business hours to pay in cash or with debit card. These include:
- TOPS markets
- Price Chopper
- Walmart
- Some independent and chain pharmacies
Check your monthly bill for a list of payment center locations in your community.
Auto Pay (ACH)
For hassle-free payments, enroll in auto pay to have your bill amount automatically deducted from your bank account each month. Sign up online or download the authorization form.
Payment Due Date
MVWA bills are typically due around the 20th of each month. Check your specific due date on your monthly statement to avoid late fees. Payments received after the due date will incur a penalty, so be sure to pay on time.
Log in online anytime to view your account balance and upcoming due date. Setting up automatic monthly payments can also help avoid missed dues.
Account Management and Bill Pay Features Online
In addition to making one-time payments, MVWA’s online account portal offers other useful features:
- Paperless billing to receive bills electronically
- Water usage tracking and history
- Auto pay enrollment
- Notification settings for bills and payments
- Address and contact information updates
- Previous statement and payment lookups
Having all your account tools in one place makes managing your MVWA water service convenient and efficient.
The Benefits of Paying Your Water Bill Online
Paying online through MVWA’s bill pay website provides many advantages:
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It’s fast and easy – Just log in and submit in minutes.
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Available 24/7 – Pay at your convenience any time of day.
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Secure payments – Protection of sensitive financial information.
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No late fees – Set one-time or auto-payments to avoid missing due date.
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Contactless – Avoid in-person payments or mailing checks.
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Paperless – Reduce paper waste from mailed bills and payments.
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Account management – Monitor usage, update details, and customize notifications.
When it comes to convenience and reliability for water bill payment, it’s hard to beat the simplicity of paying online.
Budgeting and Ways to Save
As a utility, water bill costs are not optional. But there are ways to control your water usage and monthly charges:
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Track your daily water usage online to understand habits.
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Fix any leaks from faucets, showerheads, sprinklers, or pipes.
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Install water-efficient appliances, fixtures, and irrigation systems.
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Take shorter showers and turn off water when brushing teeth or shaving.
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Run full loads in dishwasher and washing machine to maximize each use.
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Avoid outdoor watering midday when evaporation is highest.
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Adjust sprinklers to avoid wasteful runoff onto sidewalks and driveways.
Being aware of your usage and habits allows you to budget and conserve more effectively. MVWA also posts monthly water saving tips on their website and social media channels.
Contact MVWA with Questions
Wasted Water? Where is the ‘missing’ water from the Mohawk Valley Water Authority
How do I pay my Mohawk Valley Water Authority Bill?
Doxo lets you pay your bills safely, but it’s not connected to or backed by Mohawk Valley Water Authority. Credit or debit cards from Visa, MasterCard, or Discover can be used to pay. You can also use Apple Pay or your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods.
How many customers does Mohawk Valley Water Authority serve?
Over 140,000 people in New York get clean water from the Mohawk Valley Water Authority. They are committed to giving their communities safe, reliable drinking water. Common questions, curated and answered by doxo, about paying Mohawk Valley Water Authority bills. How can I pay my Mohawk Valley Water Authority bill?.
What is Mohawk Valley Water Authority (NY) doxo?
Fees may apply for other payment methods Also Known as: mvwa. Doxo is a safe, all-in-one service that lets you manage all of your provider accounts in one app. This means that you can reliably send payments to thousands of billers. doxo is not an affiliate of Mohawk Valley Water Authority.
What is MVWA customer service?
The MVWA ensures that the water it supplies meets or exceeds all water quality standards. The authority’s customer service is available by telephone during business hours, Monday through Friday. Information about the company’s commitment to delivering high-quality potable water.
Why did Mohawk Valley Water Authority (MVWA) receive an above-average grade?
Based on the results, Mohawk Valley Water Authority (MVWA) got a better grade than most of the other water providers we looked at because the amount of contaminants in their water was lower. Have a Question, Issue or Comment? Already have an account?.
