We offer many convenient ways for you to pay your bill online. You can change your payment and billing options at any time. Make a selection below to pay your bill.
PNM offers its customers a convenient phone payment option to pay electric bills quickly without the need to mail payments or create an online account Read on to learn more about paying your PNM energy bill by phone using PNM’s automated pay-by-phone system
Overview of PNM Electric Company
PNM (Public Service Company of New Mexico) is an electric utility company providing service to over 530,000 homes and businesses throughout New Mexico Their service area covers cities like Albuquerque, Rio Rancho, Santa Fe, Las Vegas, Silver City, Alamogordo, and more
As an essential service provider in New Mexico for over 100 years, PNM offers various payment options to customers including online, phone, mail, in-person, and automatic payments. Pay-by-phone allows customers to pay in just a few minutes using secure automated prompts.
Benefits of Paying Your PNM Bill by Phone
Paying over the phone offers these advantages:
-
Fast and easy – Make a payment in minutes using automated prompts.
-
Multiple payment methods – Use credit/debit cards, checking accounts, and more.
-
24/7 access – Call anytime to pay your bill.
-
Payment tracking – Get a confirmation number and email receipt.
-
Avoid late fees – Phone payments post instantly to your account.
-
One-time payments – No need to register an account to pay by phone.
-
Mobile friendly– Call using your cell phone anytime, anywhere.
How to Pay Your PNM Bill by Phone
Follow these simple steps to pay your electric bill over the phone:
-
Have your PNM bill handy to reference your account number and balance due.
-
Call PNM’s pay-by-phone number: 1-844-PNM-PYMT (844-766-7968).
-
Follow the automated prompts to enter your 10-digit PNM account number.
-
Select your payment amount when prompted.
-
Choose your payment method – credit/debit card or checking account.
-
Enter your payment details and billing address when requested.
-
Receive a confirmation number at the end verifying your payment.
The payment will post instantly to your PNM account, so no risk of late fees!
Payment Amount Limits and Fees
When paying your PNM bill by phone, be aware:
-
You can pay up to $1,000 per transaction.
-
A maximum of two payments are allowed every 30 days.
-
A $2 convenience fee applies per transaction.
-
The $2 fee is not collected by PNM. It covers processing costs.
So for a $100 electric bill, your total payment would be $102 with the added convenience fee.
What Payment Methods Can Be Used?
PNM offers multiple options for pay-by-phone transactions:
-
Credit/Debit Card – Visa, Mastercard, American Express, Discover
-
ATM/Debit Card – Use your debit card associated with a checking account
-
Electronic Check – Provide your routing and account numbers
Electronic checks avoid the $2 convenience fee. Credit and debit cards incur the extra $2 fee per transaction.
Payment Confirmation and Receipt
After paying your PNM bill by phone, you will receive:
-
A confirmation number at the end of the call verifying your payment
-
An email receipt sent to the billing email address on your account
-
The payment will appear on your next PNM statement
Save the confirmation number and receipt for your records. The receipt includes payment details for tax purposes.
Get Assistance with PNM Phone Payments
If you have any issues with PNM’s automated pay-by-phone system, you can contact PNM Customer Service:
-
Email: [email protected]
-
Phone: 1-888-DIAL-PNM (1-888-342-5766)
-
Chat: Available online at www.PNM.com
PNM representatives can help with any phone payment questions or account support needs. Paying your PNM energy bill over the phone is fast, easy, and secure – no registration needed!
Help paying your PNM bill
FAQ
How can I pay my bill on my phone?
On your mobile device, open the Google Pay app . Tap Pay Bills. Type in the name of a biller. Make payment.
Can I pay PNM with a credit card?
Pay online from your checking, savings or money market account (Free). Pay online with a credit, debit or ATM card ($2. 95 fee).
How do I call PNM in New Mexico?
You will receive a reply within 3 business days. Do not report an outage or electric emergency by email. Report your outage online or by texting #OUT to 78766. You can also call us 24/7 at 888-342-5766 or visit our outage center for more information on outages.
How do I make a payment for PNM?
You can pay over the phone with a credit, debit, or ATM card or an electronic check ($2.00) by calling KUBRA EZ-PAY® payment services for PNM at 1-844-PNM-PYMT (844-766-7968). 00 fee). We accept Visa ®, MasterCard ® or Discover ® card as well as an ATM card. What is PNM 888 342 5766?.
How do I make a one-time payment to PNM?
To make a one-time payment over the phone, call KUBRA EZ-PAY® for PNM at 1-844-PNM-PYMT (844-766-7968) on your phone. Tip: Be sure to have your PNM account number readily available. Using KUBRA EZ-PAY ® you can pay by electronic check, credit, debit or ATM card. How to make a payment to PNM?.
How do I pay my PNM electricity bill?
PNM lets you pay your bill in a number of ways, including online, by mail, in person, and now even over the phone. One of the fastest ways to make sure your payment goes through every month is to pay by phone. To pay your PNM electricity bill over the phone simply follow these steps.
What payment options does PNM offer?
Payment Options – PNM offers automated pay by phone systems as well as live agent assistance. You can pay with credit/debit cards, checking accounts, and more. Avoid Late Fees—If you pay your bill by phone, you can do it any time before the due date, which saves you money on late payment fees.
Where can I drop off my PNM payment?
You can also drop off payments in person at an authorized PNM payment center. PNM offers a variety of ways to pay, as well as an online self-service customer portal where you can handle all of your account information. By registering for MyPNM at PNM. com, you can:
How do I Manage my PNM Bill?
Put your payment on autopilot with Automatic Payment. We’ll deduct it from your bank account on the day it is due. Combine it with Budget Billing, and it’s easier than ever to manage your PNM bill. Sign up online, or mail us the form. Beware of scammers targeting PNM customers. How to spot a scam and what to do if you are a target.
