How to Pay Your Lexserv Bill by Phone

It’s simple to pay your Lexserv bill if you know the right phone number to call. Lexserv helps people in Lexington, Kentucky with their water, sewer, and trash. If you need to pay your bill over the phone, this guide will show you how to do it step by step.

Overview of Lexserv

Lexserv bills Lexington homeowners for water, sewer, and landfill services. Your Lexserv bill covers the fees for maintaining sewer systems, providing safe drinking water, and disposing of waste responsibly.

Lexserv aims to deliver exceptional customer service to Lexington residents Their website offers online bill pay, account management, and answers to common billing questions. However, some homeowners prefer to pay bills over the phone

Paying your Lexserv bill ensures continuous utility services at your home. You can avoid service disruptions and late fees by paying on time. Lexserv offers phone payment options for your convenience.

Lexserv Customer Service Phone Numbers

To pay your Lexserv bill by phone, call either of these Lexserv customer service numbers:

• (859) 280-8047
• 1 (888) 987-8111 (toll-free)

Lexserv customer service agents are available Monday through Friday from 8 AM to 4:30 PM Eastern time.

Have your account number ready when you call. This will make it easy for the agent to quickly find your account and process your payment.

Payment Options Over the Phone

Lexserv offers several payment options when you call to pay your bill:

• Credit/debit card – Lexserv accepts VISA, Mastercard, American Express, and Discover cards. One-time payments can be made over the phone with your card information.

• Electronic check – Provide your routing and account number to pay directly from your checking account.

• Cash payment – If you want to pay with cash, you’ll need to visit the Lexserv office in person during business hours.

• Payment plan: If you can’t pay the full amount that’s due, ask if you can set up a payment plan to pay over a few months.

• New customer account – First-time Lexserv customers can provide billing details to create a new account and make an initial payment.

Lexserv aims to offer flexible payment solutions. Discuss your specific needs with the customer service agent when you call.

What to Have Ready Before Calling

To make your phone payment quick and easy, gather the following before you call Lexserv:

• Lexserv account number – This 9 or 10 digit number is printed on your paper bill. Having it handy speeds up account access.

• Service address – Provide the address receiving Lexserv services for account verification.

• Payment method – Have your payment card, check details, or cash ready to complete the transaction.

• Billing questions: Write down any questions you have about the charges on your bill that you want to talk to the agent about.

Preparing this information ahead of time prevents delays during your call.

What to Expect When Calling Lexserv

Here is a step-by-step overview of what to expect when you call Lexserv to pay your bill:

1. Dial the Lexserv customer service number: (859) 280-8047 or 1 (888) 987-8111.

2. Select the billing payment option from the phone menu.

3. When the agent answers, provide your Lexserv account number. Verify your name and service address.

4. Inform the agent you wish to make a payment. Specify your preferred payment method.

5. Provide any required payment details (card number, check details, etc). Authorize the payment amount.

6. Ask any questions you have about charges on your current bill. Seek clarification as needed.

7. Obtain a confirmation number for your payment over the phone. Retain this number as a payment record.

8. Update your records with the new account balance after your payment is applied.

The call typically takes 5-10 minutes. Lexserv agents will guide you through each step.

Avoid Service Interruptions

If your Lexserv account becomes past due, you risk having your water shut off due to non-payment. Call immediately if you receive a shut off notice.

Lexserv requires full payment of overdue balances before restoring service. Payment plans may be available for those unable to pay in full.

Contact Lexserv quickly if you are struggling to pay your bill. Discuss options to maintain uninterrupted service. Shut offs can be avoided with prompt payment arrangements.

Use the Lexserv Customer Portal

For convenient account management, consider setting up your online Lexserv customer portal account. Benefits include:

• View real-time account balances
• Receive paperless billing
• Set up autopay payments
• Submit meter readings
• Request service changes
• Monitor water usage

The portal offers an easy way to stay on top of your account. But phone payments remain available if you prefer speaking to a customer service rep.

In Summary

Paying your Lexserv bill over the phone is fast and straightforward when you call (859) 280-8047 or 1 (888) 987-8111. Have your account number, service address, and payment method ready before calling. Discuss any billing questions with the customer service agent. Prompt phone payments prevent service disruptions from past due balances. Consider setting up the online customer portal for added account convenience.