Detroit Energy is working with CityBase to provide convenient self-service payment kiosks for their walk-in customers. DTE serves 2. 2 million electric utility customers in Southeastern Michigan. Customers can pay their electric bills in person for free at any of their 43 payment kiosks in the Detroit Metro area. They accept cash, credit cards, and checks.
Paying your DTE energy bill just got a whole lot easier thanks to a partnership between DTE Energy and Kroger. Now DTE customers can pay their utility bills quickly and conveniently at over 120 Kroger locations across Michigan. This new bill payment option offers DTE customers more flexibility and savings when it comes time to pay their monthly energy bill.
Why Pay Your DTE Bill at Kroger?
There are lots of great reasons to go to a Kroger store and pay your DTE bill. Here are some of the top benefits:
Convenience
With over 120 Kroger locations in Michigan, there is likely a store close to your home or work. No more driving out of your way to pay in person at a DTE payment center. Kroger stores with bill pay are open 7 days a week and have long hours, so you can pay when it fits your schedule.
Avoid Late Fees
Since Kroger locations are open evenings and weekends, you can easily pay your bill on time and avoid costly late fees. DTE bills are due the same day each month, so paying at Kroger gives you more options to pay on time if your due date falls on a weekend or holiday.
Get Rewards Points
When you pay your DTE bill at Kroger, you can earn Kroger fuel points to save on gas. All payment types including cash, check or credit/debit cards earn fuel points. Rack up rewards each time you pay your bill!
Payment Flexibility
Kroger takes cash, checks, credit cards, and debit cards as payment for DTE bills. You can pay with whatever is most convenient for you.
Receipt for Records
After paying your DTE bill at Kroger you get a printed receipt so you have a record of your payment. No need to worry about losing track of a bank statement.
Avoid Online Fees
When you pay online at DTE’s website, they charge a $3.95 processing fee. Pay at Kroger in person for free and keep more money in your pocket.
Support Your Community
Kroger is a Michigan-based company that supports local communities. Paying your DTE bill at Kroger helps support a hometown business.
How to Pay Your DTE Bill at Kroger
Paying your DTE energy bill at Kroger is quick and easy. Just follow these steps:
1. Locate a Kroger Bill Pay Kiosk
Use the Kroger store locator and select the Bill Pay filter to find a location near you with a bill pay kiosk. Most Kroger stores offer bill pay, just look for the kiosks near the entrance, customer service desk or money services counter.
2. Have Your DTE Account Number Ready
You’ll need to enter your 10-digit DTE account number from your monthly bill in order to pay your bill. Have this number handy to quickly complete your transaction.
3. Select DTE as Your Payee
Pick DTE Energy from the list of billers at the kiosk to be the payee. DTE will be listed with their logo so that they can be found easily.
4. Insert Your Payment
Once you’ve selected DTE as the payee, insert your cash or check into the bill feeder slot. Or select “credit/debit” and insert or tap your card. Enter your payment amount when prompted. You can pay the total balance due or make a partial payment.
5. Get Your Receipt
Make sure to grab your receipt after paying your DTE bill. This will show the account number, amount paid, confirmation number and date of payment. Store this in your records so you know the payment was made.
6. Payments Post to Your Account
Your DTE payment will be processed and posted to your account within 1-2 business days. Payments made before 8pm on business days are normally processed the same day.
And that’s it – just 6 easy steps to pay your DTE energy bill at Kroger. The entire payment process takes just a few minutes, so you can check this important errand off your to-do list quickly.
Kroger Bill Pay Locations in Michigan
Kroger has over 120 stores in Michigan that allow DTE bill payments. Major cities with multiple Kroger bill pay locations include:
- Detroit area – 25 stores with bill pay kiosks
- Grand Rapids area – 12 locations with DTE bill pay
- Ann Arbor region – 7 stores offering DTE payments
- Flint region – 6 Kroger stores with bill pay
- Lansing area – 5 locations to pay your DTE bill
Other major cities like Saginaw, Kalamazoo, Jackson, Monroe and Adrian have Kroger store locations with DTE bill pay as well.
Use the Kroger store locator and turn on the Bill Pay filter to find a participating location near you. Then pay your DTE energy bill safely and conveniently at Kroger.
Kroger Payment Limits and Fees
When paying your DTE bill at Kroger, here are some payment limits and fees to keep in mind:
-
Maximum payment – You can pay up to $500 per transaction. For larger payments, you may need to split into multiple transactions.
-
Cash payments – Accepts $1, $5, $10 and $20 bills. Does not accept coins.
-
Check payments – Personal checks are accepted with a valid ID. $100 limit for checks made out to “cash”.
-
Credit/debit payments – Visa, Mastercard, Discover and ATM/debit cards accepted.
-
Fees – Kroger does not charge a fee for DTE bill payments. You simply pay the amount due.
-
Change – Cash payments do not receive change back. Any overpayment will credit your DTE account.
Pay DTE Bills 24/7 at DTEenergy.com
In addition to Kroger bill pay, DTE offers 24/7 online payments through their website DTEenergy.com. You can pay your DTE bill anytime online without visiting a payment center.
To pay online, login to your DTE account and select “Make Payment” to pay your current bill. You can also enroll in autopay to have payments automatically deducted each month.
While paying online is quick and convenient, keep in mind that DTE charges a $3.95 processing fee for electronic payments. Paying your bill at Kroger avoids this online fee.
Know Your Payment Options
Paying your monthly utility bill is an essential task. With options like Kroger bill pay and online payments, DTE offers flexibility to fit your busy schedule. Consider paying at Kroger to earn rewards points, support a local business and avoid fees.
Understanding all your bill payment choices helps ensure you pay on time, prevent late fees and keep your services active. Paying should be fast and easy, so explore the many payment methods DTE offers to find your best option.
Convenient access at local retail locations
The DTE payment kiosks are conveniently located in local businesses where customers frequently visit, including grocery and convenience stores.
CityBase looked at customer payment trends to find the neighborhoods where kiosks would be most useful to customers. This helped them find retail partners that would give customers a safe and comfortable place to pay their bills. A lot of people paid in cash at many of these places, and they might not have another way to pay online with a credit card or bank account.
CityBase recruited interested businesses to apply as an Authorized DTE Kiosk Payment Center. They then conducted site visits to finalize the optimal kiosk locations. Certain businesses only needed a 5’x5′ space and a dedicated power outlet to fit the new payment kiosks.
In total, 33 retail locations house the 43 payment kiosks. The authorized retail kiosk payment centers benefit from increased foot traffic and return customers who pay their utility bill on the kiosk and continue shopping.
DTE customers benefit from extended business hours, convenient locations in their own neighborhoods, and safe and familiar settings where they can comfortably pay their important bills.
One retail hub for the new DTE payment kiosks is Prince Valley Market, 5931 Michigan Avenue, Detroit, MI 48210.
The local market houses three DTE kiosks for customers to pay their utility bills, as well as additional services such as a post office, Vigo – Western Union, check cashing services, and an in-house bakery and kitchen.
“The kiosk terminals are a great system to have in house for our customer base. This is exactly right up their alley,” said Joe Gappy, President of Prince Valley Markets. “We’re very unique in what we offer. Providing all these services helps us grow.”
“Many customers will come to use the kiosk and continue shopping,” Gappy continued. “The wave of the future is kiosks. Customers aren’t going to waste their time going from utility to utility to pay bills. For people who don’t have banking or checking accounts, this is the way to go. Consumers already know how to use the technology. We also offer bill payment services at our window, but you have to pay a fee because of our labor costs. Most people prefer to pay at a free kiosk terminal.”
Tech Time: DTE makes paying bills more convenient
FAQ
Can I pay my internet bill at Kroger?
Our Money Services Desk associates are dedicated to helping customers pay bills to over 20,000 billers. You can confidently pay bills for water, cell phone, natural gas, internet, credit cards, electric, cable & satellite TV, cars, inmates, and rent or mortgage payments.
What is the grace period for DTE?
Customers who are having trouble paying their last bill by the due date have an extra 60 days to do so before DTE reports any unpaid balances to credit bureaus.
What is a DTE bill payment kiosk?
DTE Bill Payment Kiosks, hosted by DivDat, are safe and secure places to make payments on your account. People who live in the area can pay with cash, a personal check, a debit card, or a credit card. Payments will be posted to your account the same day, and there are no processing fees. Kiosks are available during store hours where applicable.
Where can I make a payment with DTE Energy?
DTE Energy has many authorized payment agents conveniently located across Michigan. Payments are sent electronically and are updated to your account by end of day. Authorized payment agents accept full or partial payments by cash, check or money order, before or after the due date. Look for the DTE Energy logo at the location.
Are DTE Energy Bill payment kiosks safe?
DTE Energy Bill Payment Kiosks are located throughout Michigan and offer a safe, secure place to make payments. DTE Bill Payment Kiosks, hosted by DivDat, are safe and secure places to make payments on your account.
How do I pay my Kroger Bill?
Paying bills with cash, debit or sometimes a check is easy at your local Money Services Desk. We accept payments for top national and thousands of local billers including: Use our store locator to find your closest Kroger Money Services Desk. With more than 2,000 locations available, a Money Services Desk is always conveniently accessible.
