Handling medical bills can be a headache, especially if you’re juggling statements from multiple providers. But Tristar Southern Hills Medical Center offers a convenient online bill pay system to simplify the process. In this article, we’ll walk through how to use Tristar Southern Hills’ bill pay platform to view statements, make payments, set up payment plans, and more.
Overview of Tristar Southern Hills Medical Center
First, some background on Tristar Southern Hills. This facility is located at 391 Wallace Rd, Nashville, TN 37211 and provides a wide range of inpatient and outpatient services. Tristar Southern Hills is part of the larger TriStar Health system which operates hospitals and clinics across Tennessee.
Tristar Southern Hills offers expertise in areas like cardiology, neurology, oncology, orthopedics, women’s health, and more. They have an emergency department, imaging center, lab services, and both inpatient and outpatient surgery options.
Now let’s dive into how you can conveniently manage bills for care received at Tristar Southern Hills Medical Center,
Accessing Tristar Southern Hills’ Online Bill Pay
Through their safe online bill pay system, Tristar Southern Hills makes it easy and quick to pay your medical bills.
You can get to this platform from the website for Tristar Southern Hills. Simply go to https://www. tristarhealth. com/locations/tristar-southern-hills-medical-center/for-patients/make-a-payment and click on the “Pay Now” button.
This will take you to the login page for the online bill pay system. Here are a couple ways you can log in:
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Sign in with ePay: If you already have a Tristar ePay account, enter your username and password here.
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Pay as Guest – Don’t have an account? You can still make one-time payments as a guest without creating an account.
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Log in with MyHealthONE – If you have a MyHealthONE account, you can sign in here to access integrated bill pay.
MyHealthONE is Tristar’s larger patient portal that centralizes medical records, test results, and billing.
Once logged in, you’ll be taken right to your Tristar Southern Hills account summary page to view and pay bills.
Viewing & Organizing Your Bills
Within the online bill pay system, you can view any active or recently paid bills from Tristar Southern Hills Medical Center. Bills are cleanly organized with summary information like:
- Date of service
- Description of charges
- Insurance adjustments
- Amount due
You can click on any individual bill to view a fully detailed statement. Tristar Southern Hills also makes it easy to filter and search for specific bills. You can:
- Filter by date range
- Search by account number
- View bills for specific family members
So it’s easy to find what you need, whether you need a bill for a recent trip to the emergency room or a statement from a few months ago.
Payment Options
Once you locate the bill you want to pay, Tristar Southern Hills offers a few flexible payment options:
Pay now – Easily make one-time payments on individual bills as needed.
Schedule payments – If you can’t pay the full balance due, you can set up scheduled installments. This allows you to spread payments out over a timeframe that works for your budget.
AutoPay – For hands-off convenience, you can enroll in automated payments. This will automatically charge your payment method on file each month.
Tristar Southern Hills accepts Visa, Mastercard, Discover, American Express, and debit cards for online payments.
You can also pay by check if you prefer. The online system allows you to submit check payments by entering the routing and account numbers.
Payment Plans
In addition to scheduled payments, Tristar Southern Hills allows you to enroll in longer-term payment plans.
This gives you a set timeframe such as 6 or 12 months to pay off large medical bills interest-free. Payment plans come with fixed monthly payments to help you budget.
To get started on a plan, you would need to call the number provided on your billing statement. Let them know you’d like to discuss payment plan options for your balance.
The billing team can look at your account, provide quotes for different term lengths, and help you enroll over the phone.
Financial Assistance Options
If the balance due is beyond what you can reasonably afford, Tristar Southern Hills does offer financial assistance programs.
These programs can reduce or eliminate balances for eligible patients based on factors like:
- Income level
- Assets
- Medical costs compared to income
- Ability to pay the remaining balance
To learn more about reduced-cost care options, you would need to complete and submit an application with proof of finances. This can be done either online or by mail.
The Tristar Southern Hills billing team can answer questions and help you through the process of applying for medical financial assistance.
Customer Support
If you ever have trouble using the online bill pay system or have questions about your statement, Tristar Southern Hills offers a few different types of customer support:
Billing team – For comprehensive questions related to your account, balances, payment plans, financial assistance, etc, you can call the billing department directly at the phone number listed on your statement.
MyHealthONE support – If you have issues logging into or navigating MyHealthONE, call their 24/7 help desk at (855) 422-6625.
Online chat – Look for the chat widget on Tristar Southern Hills’ billing pages to instant message a representative during business hours.
The billing staff and support teams are there to provide proactive assistance with any billing needs. Don’t hesitate to reach out!
Benefits of Online Bill Pay
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Convenience – Pay anywhere, anytime from your computer or mobile device.
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Ease of use – The system is user-friendly with a clean, intuitive interface.
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Payment flexibility – Make one-time payments, set up automated payments, or enroll in a payment plan.
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Account management – Easily view, organize, filter, and search bills from Tristar Southern Hills.
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Support – Get quick help from billing staff and MyHealthONE support.
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Peace of mind – Payment activity, plans, and personal information are kept secure.
So if you have outstanding balances from Tristar Southern Hills Medical Center, take advantage of the online bill payment options. It makes managing medical bills much smoother.
Your hospital costs, explained
Paying your hospital bill is fast and easy with our online bill pay system. Our online bill payment service provides details related to your charges in an easy-to-understand format. You’ll be able to see:
- The amount you owe to the hospital
- The services associated with your costs
- Payments made by any health insurance coverage you may have
- A history of your previous payments
TriStar Southern Hills GME Video
Can a final bill differ from the information provided by TriStar health?
Anyone who wants to become a patient at TriStar Health should know that their final bill may be very different from what is shown on this website. View your account information and cost for services received, then take advantage of our convenient online bill pay system.
What does my bill cover at Southern Hills Hospital?
At Southern Hills Hospital, we are committed to providing you with the best available healthcare and convenient and reliable billing services. Your bill covers services provided by the hospital, such as your room, nursing care, meals, housekeeping, and linen.
Does TriStar health make any guarantees about the accuracy of pricing information?
You will be able to see that TriStar Health does not guarantee that the pricing information provided here is correct. The pricing information provided by this website is strictly an estimate of prices, and TriStar Health cannot guarantee the accuracy of any estimates.
Does TriStar health offer concierge medicine?
At all TriStar Health hospitals, we make sure interactions between patients and physicians have a unique personal touch by offering concierge medicine. It allows patients to call, text or email their healthcare provider to both ask questions and schedule appointments.
What is the HCA Healthcare/TriStar Southern Hills family medicine residency program?
The mission of the HCA Healthcare/TriStar Southern Hills Family Medicine Residency Program is to develop the next generation of physicians and physician leaders who are capable of providing broad-spectrum, evidence-based Family Medicine care in a variety of settings. Above all else, we are committed to the care and improvement of human life.