Paying your Eversource bill over the phone is a convenient option for many customers. Eversource offers a few different phone numbers you can call to pay your bill or set up recurring payments. This article will explain the different Eversource phone numbers for bill pay and give tips for paying your bill quickly and easily over the phone.
Eversource Residential Customer Service Phone Number
Calling 800-286-2828 is the main number for Eversource residential customer service. This number will connect you to an automated system where you can
- Check your account balance
- Make a payment
- Set up recurring payments
- Report an outage
- Speak with a customer service representative
To pay your bill using the automated system, you’ll need to have your Eversource account number ready as well as a payment method like a credit/debit card, checking account number, or Eversource gift card
The automated system is available 24/7 so you can pay your bill whenever it’s convenient for you. There may be short wait times during peak hours.
Pay By Phone Payment Options
Eversource offers several ways to pay your bill over the phone
Credit/Debit Card
You can pay by Visa, Mastercard, American Express, or Discover debit or credit card. The payment will be processed immediately.
Checking Account
Provide your checking account number and routing number to have the payment drafted directly from your bank account.
Eversource Gift Card
Purchase Eversource gift cards at local retailers or on the Eversource website. Enter the gift card number to pay your bill.
Western Union
Make a cash payment at any Western Union location using your Eversource account number. The payment is applied to your account within 24 hours.
MoneyGram
Similar to Western Union, make a cash bill payment at MoneyGram locations with your Eversource account number.
Tips for Paying Your Eversource Bill By Phone
Follow these tips for a quick and easy phone payment experience:
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Have your account number ready. This 9-digit number is needed to access your account. It’s printed on your monthly bill.
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Know your balance. Before you call, check your account balance to make sure you pay the right amount.
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Call during off-peak hours. Early morning or late evening typically has shorter wait times to speak with a representative.
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Set up recurring payments. Sign up for auto-pay to avoid having to call every month. Your payment is taken care of on the due date by the method you chose.
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Save payment receipts. Recording the confirmation number and saving receipts helps you track payments and avoid issues.
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Avoid calling on due date. Long wait times are common on the bill due date. Pay early to avoid the crunch.
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Update contact information. Having accurate contact info ensures you receive payment confirmations and important account notices.
Eversource Payment Plan Phone Number
If you need help paying your overdue Eversource bill, you can call 800-286-2828 to discuss bill payment plan options.
Eversource offers flexible payment plans to spread out past due balances over time. Payment plans have a down payment of 20% of the past due amount or $400, whichever is lower. The remaining balance is paid over 6-12 months through a fixed monthly payment.
Setting up a payment plan over the phone takes about 10-15 minutes. You’ll need to provide financial information so an appropriate plan amount can be calculated based on what you can afford.
Payment plans help avoid service disconnection and late fees. If you miss a payment your plan may be cancelled, so be sure you can make the agreed-upon monthly payments.
Emergency Financial Assistance Programs
If you are struggling financially, Eversource partners with state agencies and nonprofits to connect customers with bill assistance programs and services.
Call 211 from any phone or visit 211.org to learn about emergency financial assistance options in your area to help pay your Eversource bill. Programs include:
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Utility financial aid: Get help paying utility bills through local community action agencies or charitable organizations.
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State heating assistance: Low income home energy assistance programs help pay heating bills.
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Hardship protection: Ask about medical and financial hardship protections to avoid winter shut-offs.
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Budget billing: Level out seasonal payment spikes with a fixed monthly bill based on usage.
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Debt counseling: Nonprofit credit counselors can help manage debt and create budgets.
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Energy efficiency: Get home energy audits and upgrade heating and cooling equipment to save energy and lower utility costs.
Reaching out early for bill help ensures you get on track with payment plans or financial assistance before large balances accumulate.
Contact an Eversource Representative
Speaking with an Eversource customer service agent gives you personalized assistance paying your bill.
Representatives are available Monday-Friday 8am-6pm at 800-286-2828. Wait times are shortest early mornings, evenings, and weekends.
Eversource agents can:
- Explain your bill and charges
- Take a payment over the phone
- Set up payment arrangements
- Enroll you in auto-pay or budget billing
- Apply financial aid to your account
- Offer ways to reduce your energy usage
- Answer questions about your account and service
Let the agent know upfront you need help with a past due bill to start the process of getting on track with payments. Be ready with your account number, balance due, and information about your financial situation so they can best assist you.
Pay Online Instead of Calling
If you don’t want to call Eversource to pay your bill, online payments are fast and easy. You get the same payment options without sitting on hold.
To pay online, go to www.Eversource.com and click “Pay Bill” in the top menu bar. You can make a one-time payment or set up recurring payments using credit/debit card, checking account, or electronic check.
View payment history and billing statements online as well. Sign up for paperless billing to get alerts when new bills are ready and avoid mail delays.
The Eversource mobile app also allows online bill payments on your iOS or Android device. Download it for on-the-go access.
In Summary
Paying your Eversource energy bill over the phone is quick and convenient with 24/7 automated payments or help from customer service agents during business hours.
Know the different Eversource numbers to call:
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800-286-2828 for billing and general customer service
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800-286-2828 to set up payment plans if past due
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211 to learn about financial assistance programs
Calling early in the day or week avoids long wait times to speak with representatives. Have your account number, balance, and payment method ready for fastest service. Online payments are also fast and simple through the Eversource website or mobile app.
Other Ways to Pay
We know your time is valuable. Thats why we offer a variety of options to pay your monthly energy bill.
Eversource Mobile App
FAQ
How can I pay my bill on my phone?
On your mobile device, open the Google Pay app . Tap Pay Bills. Type in the name of a biller. Make payment.
Where can I pay my Eversource bill for free?
There is no charge for paying your Eversource bill over the phone. Our automated system is available 24/7. Please have your bank account and routing number on hand to complete your payment.
Can I pay my Edison bill over the phone?
Pay by phone Call 1-800-950-2356 to make a payment over the phone. You can also call 1-800-877-8600 to save your banking information for future use. There are no fees.
How to pay a national grid bill by phone?
Customers can also pay over the phone by calling 1-800-322-3223. Customers will need to provide their account number and payment information when making a payment over the phone. After the payment is completed, a confirmation number will be provided. Customers can also pay their National Grid bill by mail.
How do I pay my Eversource CT Bill?
Phone Payments: To make payments, call Eversource CT at 888-783-6618 and use a credit or debit card or your bank account. In-Person: You can pay in-person at authorized bill payment locations and service centers in your area. Mail: You can mail your payment via check or money order (payable to Eversource CT).
How do I pay my Eversource account?
If you have opted into AutoPay, the payment will be automatically deducted from your bank account. You can also pay online as a guest profile. Pay by Phone: You can call Eversource CT at 888-783-6618 to make payments directly through your bank account, or with a credit/debit card.
Do I need to sign into an Eversource account?
No need to sign into an Eversource account when you use our Speedpay credit card payment system. Never miss a payment again when you automatically pay your bill from your bank account each month. Learn how you can check balances and pay your bill with a simple text message. Download the Eversource mobile app to view and pay your bill on the go.
How do I contact Eversource billing?
This is the direct Eversource phone number to reach the billing department for bill payments. You can call anytime 24 hours a day, 7 days a week. The automated system will ask you for your 10-digit Eversource account number and 4-digit PIN number. This verifies you are an authorized account holder.
How do I pay my Eversource Ma power bill?
There are four ways you can pay your Eversource MA power bill. Online: You can make online payments through a credit card/checking account via an Eversource MA online account. If you have set up AutoPay, the payment will be automatically deducted from your bank account. You can also pay online as a guest profile.
When should I pay my Eversource Bill?
Payments should be sent at least five business days before the due date in order to ensure the payment is posted on time and to avoid late fees. Paying an Eversource bill is easy. You can pay by phone, online, or through the mail. Customers can log in to their accounts online.
