Paying your Neiman Marcus credit card bill by phone is a quick and convenient way to make sure your payment is on time each month. With just a simple phone call, you can take care of your bill payment in minutes.
Overview of Neiman Marcus Credit Cards
Neiman Marcus offers two different credit cards – the Neiman Marcus Credit Card and the Neiman Marcus Visa Card Both cards are issued by Capital One
The Neiman Marcus Credit Card can only be used at Neiman Marcus Bergdorf Goodman and Horchow. The Neiman Marcus Visa Card can be used anywhere Visa is accepted. Both cards offer special perks and rewards for Neiman Marcus shoppers.
When you get a Neiman Marcus credit card you will receive a Capital One online account to manage your credit card. This is where you can check your balance make payments, set up autopay and more.
Benefits of Paying Your Credit Card Bill by Phone
Your Neiman Marcus credit card bill is easy to pay online through your Capital One account, but you can also pay by phone. Here are some of the benefits of paying by phone:
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Simple: You can pay your bill right away with just one phone call, without having to sign in to your account. This might be faster than signing in and making a payment online.
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Personal assistance – If you have any questions about your bill or account, you can get immediate help from a customer service representative over the phone.
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Payment confirmation—If you pay by phone, you can know right away that your payment was received and processed.
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Don’t pay late fees—If your payment is due that day, calling to make it could help you avoid late fees.
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Flexibility – The automated phone system is available 24/7, so you can call to make a payment whenever it is convenient for you.
How to Pay Your Neiman Marcus Card Bill by Phone
Paying your Neiman Marcus credit card bill by phone is easy to do with these simple steps:
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Locate your Neiman Marcus credit card number – This is the 16-digit number printed on the front of your credit card. You will need this number for the automated system to identify your account.
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Find your Capital One online account username and password – If you have an existing Capital One account, sign into it to find your current username and password. This will expedite the process if you need to speak to a live agent.
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Dial the Neiman Marcus credit card customer service number – The toll-free number to call is 1-800-987-5521. This number will connect you directly to Capital One’s automated system or customer service agents for your Neiman Marcus account.
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Select the “Pay My Bill” option – After dialing the number, listen to the voice prompts and select the option to make a bill payment using your phone.
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Enter your Neiman Marcus credit card information – The automated system will ask you to enter your 16-digit account number along with other information like your zip code to verify your identity.
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Choose a payment amount – Select the amount you wish to pay on your credit card bill. You typically have the option to pay the minimum amount, statement balance or a specific custom amount.
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Provide payment method details – After choosing your payment amount, you will need to provide details for the account you wish to transfer funds from. This is typically a bank account or debit card number and expiration date.
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Confirm payment details – Listen carefully to confirm all details of the payment including the amount and account numbers are correct before authorizing the payment.
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Receive payment confirmation – Make sure to jot down the confirmation number provided after the payment goes through successfully.
Following these steps will ensure you accurately pay your Neiman Marcus credit card bill by phone and avoid any costly late fees!
Tips for Paying Your Bill by Phone
To make sure your phone payment goes smoothly, keep these tips in mind:
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Have all your account information handy before you call to save time.
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Call during off-peak hours like early morning or late evening to potentially reach a live agent faster.
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Provide the automated system with quick replies like “yes” or “no” rather than full sentences.
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Write down any confirmation numbers in case you need to reference the payment later.
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If you need help from a customer service rep, be prepared with your Capital One online login to access your account.
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Opt to save your payment method to expedite future phone payments.
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Schedule phone payments for a few days before the due date in case you run into any issues.
Other Ways to Pay Your Neiman Marcus Card
In addition to paying by phone, here are a few other convenient ways to pay your Neiman Marcus credit card bill:
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Online – Log into your Capital One account and submit a one-time or recurring online payment. You can use electronic bank transfers or a debit card.
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Mobile app – Download the Capital One mobile app to pay bills on the go using your smartphone.
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Mail – Send a physical check or money order by mail using the payment coupon and envelope provided with your monthly statement.
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In person – Visit a Neiman Marcus store and make a payment at the customer service desk.
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Automated Clearing House (ACH) – Set up recurring automatic payments through your bank using ACH bank transfers.
No matter which option you choose, be sure to pay at least the minimum amount due by the payment deadline to avoid late fees and credit score damage. Setting up autopay through your Capital One account is an easy way to make sure you never miss a payment.
Get Assistance with Your Neiman Marcus Credit Card Account
If you have any other questions or issues regarding your Neiman Marcus credit card, customer service agents are available for assistance. You can call the Neiman Marcus bill pay phone number at 1-800-987-5521.
Some common issues they can help with include:
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Getting your username or resetting your password for online account access
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Reporting lost or stolen cards
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Discussing credit limit increases
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Updating billing addresses
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Reviewing charges or recent payments
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Disputing fraudulent transactions
The automated system and customer service team can provide quick support with all aspects of your Neiman Marcus credit card account to help you manage it with ease. Don’t hesitate to call them as needed.
Paying your Neiman Marcus credit card bill promptly each month using the convenient phone payment system helps maximize the value of your credit card rewards and benefits. With just a quick call, you can easily take care of your monthly bill and avoid incurring costly fees or penalties. Give the Neiman Marcus bill pay customer service line a try next time your payment comes due!
Neiman Marcus Rating Based on 52 Reviews
The person English wasn’t good at All!
I am waiting for your answer. Thanks
I need to find out this answer and speak to an actual person.
Why am I not getting emails every day like I used to get I get one a week about pick of the week missed out on all sale’s November and December.
I cancelled an order and received a notice it shipped. Representative said she cancelled my order
All I need is price adjustment for less then $30 Not worth hours of phone calls
How to Contact Neiman Marcus?
| Total calls: 943 | Issues resolved: 55 | Last call: Dec 7, 2024 |
You can call Neiman Marcus customer service phone number 1-888-888-4757. Neiman Marcus customer service hours are available to assist you seven days a week from 6:00 am to midnight Central Time. You can also contact Neiman Marcus at 1-214-761-2660 anytime to access automated account information, update your account address, or request other account services.
You can contact Neiman Marcus customer service via live chat by texting at 972-476-1801. During Neiman Marcus’s customer service hours, which are Monday through Friday from 8 a.m. to 9 p.m. CT and Saturday and Sunday from 9 a.m. to 6 p.m. CT, a representative will be happy to help you.
Neiman Marcus customer service is not available 24/7. Their customer service representatives are available to assist you during their business hours, which are Monday to Friday, between 8:00 am to 9:00 pm CT, and on Saturday and Sunday from 9:00 am to 6:00 pm CT. However, you can still access certain services outside business hours, such as online ordering, tracking orders, and managing your account through their website or mobile app. Additionally, you can also send a message or email to their customer service team outside of Neiman Marcus customer service hours, and they will respond to your inquiry as soon as possible during their next available business hours.
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How do I contact Neiman Marcus?
For a question regarding your online order, contact a Neiman Marcus associate for assistance 7 Days a week, 6 am to Midnight Central Time. Connect with live assistance online anytime. Customer service is just a click away. Prefer electronic inquiries? We can send answers to your inbox.
How do I contact neimanmarcus?
Email Us! Please do not include any credit card or account information. To find out how we handle your e-mail address and personal information, please read our Security & Privacy policy. Note: To ensure our reply reaches your inbox, please add CustomerCareNM@neimanmarcus. com to your address book.
How do I redeem a Neiman Marcus gift card?
NM Gift Cards may be redeemed online, at NM by Mail (phone order), or at your local Neiman Marcus store. If you are paying with multiple gift cards, you cannot choose the amount to be deducted from each gift card. The balance due is deducted from the gift card with the least value first and then from the remaining gift cards in ascending order.
Does Neiman Marcus collect sales tax?
Neiman Marcus’ program account number is SSU-R010013718. Neiman Marcus does not collect sales or use taxes in all states. Your purchase may be subject to use tax unless it is specifically exempt from taxation. Your purchase is still subject to taxes even though it was made over the Internet, through a catalog, or some other remote method.
How do I Close my Neiman Marcus credit card?
Neiman Marcus Credit Services, PO Box 729080, Dallas, TX 75372-9979 (in the form of a plastic credit card or NM Virtual Gift Card email) can also receive your written request. In the letter, you should make it clear that you want to close your account and include your name as it appears on the card, your account number, and your billing address.
Can nm virtual gift cards be applied as payment on Neiman Marcus credit card?
NM Virtual Gift Cards cannot be applied as payment on Neiman Marcus Credit Card accounts. Once the recipient gets the NM Virtual Gift Card email notification (we’ll send it within one business day of order completion), they can use the gift card right away.
