The Easiest Way to Pay Your Oklahoma Natural Gas Bill by Phone

Paying your monthly Oklahoma Natural Gas bill doesn’t have to be a chore. With the utility’s convenient phone payment options, you can pay your bill quickly and easily over the phone in just a few minutes. In this comprehensive guide, we’ll explain everything you need to know about paying your Oklahoma Natural Gas bill by phone.

An Overview of Oklahoma Natural Gas Bill Pay Options

Oklahoma Natural Gas gives home and business customers a number of ways to pay their monthly gas bill:

• Pay online through the Oklahoma Natural Gas website
• Pay by phone using the automated IVR system or by speaking with a customer service agent
• Pay by mail by sending a check or money order
• Pay in person at an authorized payment location
• Pay through your bank by setting up automatic bill pay

Of all these payment methods, paying by phone is one of the quickest and most convenient choices. Read on to learn more about how telephone payment works and why it’s an ideal option for many customers.

How to Pay Your Oklahoma Natural Gas Bill by Phone

Paying your gas bill by phone only takes a few minutes. Here are step-by-step instructions:

1. Call Oklahoma Natural Gas at 800-664-5463. This toll-free number connects you to the utility’s automated Interactive Voice Response (IVR) system.

2. When prompted, enter your 10-digit Oklahoma Natural Gas account number. This ensures any payment you make will be credited to your account.

3. Pick the way you’d like to pay. You can use a debit or credit card, or you can send an electronic check.

4. Enter your payment information. For card payments, you’ll enter your card number, expiration date, and security code. For electronic checks, provide your bank routing and account numbers.

5. Follow the prompts to authorize and process your payment. The IVR system will verify and confirm your payment details.

6. Get a confirmation number. This records proof of your payment. Write down the confirmation number or save it in your phone.

The entire call takes about 5-10 minutes. Your account balance will change right away after your payment is processed, so your payment is credited right away.

Pay by Phone or Speak to a Customer Service Agent

When you call 800-664-5463, Oklahoma Natural Gas gives you two options:

• Pay using the automated phone system. The IVR system is available 24/7 and guides you through the entire payment process with voice prompts. Payments post right away.

• Speak to a customer service agent. Agents are available Monday to Friday from 7 AM to 7 PM. The agent can take your payment or assist with any account questions.

Both options allow you to easily pay your bill over the phone. The automated system is quick if you just need to make a payment. Calling during business hours allows you to get personalized help from an Oklahoma Natural Gas representative.

Payment Methods Accepted for Phone Payments

Oklahoma Natural Gas offers three payment methods for phone payments:

• Credit/debit card – Visa, Mastercard, American Express, and Discover cards are accepted. You’ll enter your card details through the automated system or provide them to the customer service agent.

• Electronic check – Also called e-check, this withdraws funds directly from your checking account. You’ll need to provide your account and routing number.

• Gift cards – You can pay your gas bill using an Oklahoma Natural Gas gift card. Enter the gift card number and PIN when prompted.

These payment methods offer a convenient alternative to mailing checks or money orders. Credit/debit cards and e-checks allow you to easily pay from your existing accounts without writing and mailing checks.

Benefits of Paying Your Gas Bill by Phone

Paying over the phone has numerous benefits that make it a smart choice for many customers:

• It’s fast – Phone payments take just minutes. You skip the time spent writing and mailing a check.

• Available 24/7 – The automated system is open anytime. Payments post right away, even at night or on weekends.

• Secure payment options – Card and e-check payments are more secure than mailing cash or checks.

• Get account help – Speaking to an agent allows you to ask account questions and get personalized service.

• Avoid late fees – Paying on time avoids costly late payment fees.

• Flexible – You can pay from anywhere with phone access rather than at specific payment locations.

• Accessible – Phone payment works for all customers, including those with limited mobility or transportation.

For most customers, paying by phone is the ideal balance of speed, security, convenience, and flexibility when it comes to managing your monthly natural gas bill.

Tips for Paying Your Oklahoma Natural Gas Bill by Phone

Follow these tips for a smooth phone payment experience:

• Have your account number ready – this ensures your payment is credited properly.

• Use the automated system for quick no-hassle payments anytime.

• Call during business hours if you need to discuss your account with an agent.

• Save the IVR confirmation number as payment proof.

• Set payment reminders to avoid late fees.

• Opt-in to text/email alerts to get notices when your bill is ready.

• Update your contact information so Oklahoma Natural Gas can reach you.

• Ask the agent to review payment assistance programs if you are struggling with bills.

Set Up Recurring Payments for Added Convenience

For maximum convenience, consider enrolling in Oklahoma Natural Gas’ AutoPay program. This authorizes recurring automatic payments from your credit card, debit card, or bank account each month.

With AutoPay, you never have to worry about missing payments or late fees. Your bill is always paid on time automatically.

You can enroll in AutoPay through the Oklahoma Natural Gas website or by calling customer service. AutoPay withdrawals happen on your bill’s due date each month. You can cancel or change your account anytime.

Oklahoma Natural Gas Offers Payment Help for Struggling Customers

If you are having trouble paying your natural gas bill, Oklahoma Natural Gas offers assistance programs including:

• Payment arrangements – Set up a plan to pay your balance over time.

• Payment matching – Qualified customers pay a portion of the bill, which is matched up to $400 in LIHEAP funds.

• Low-income home energy assistance – Provides federal bill payment assistance to qualifying households.

• Share the Warmth – Funds from Oklahoma Natural Gas customers help provide bill credits to those in need.

• Elderly and disabled payment plans – Offers qualifying seniors and disabled customers a monthly payment plan option.

Contact Oklahoma Natural Gas at 800-664-5463 to discuss bill payment assistance options with a customer service agent.

Paying Your Gas Bill By Phone is Fast, Easy, and Secure

When it comes time to pay your monthly Oklahoma Natural Gas bill, choose the convenience of phone payment. Whether you use the automated system or speak with a representative, your gas bill can be paid quickly and easily over the phone.

Phone payments let you pay on your schedule, avoid late fees, and get any account help you need. For maximum convenience, set up recurring automatic payments. And if you need assistance paying your bill, Oklahoma Natural Gas offers several payment help programs.

So skip the stamps next time your gas bill comes due. Paying over the phone is the fast, simple, and secure way to keep your natural gas service running smoothly.