Streamlining Bill Pay with Henry County Remc

Paying your electric bill each month can feel like a chore. Writing and mailing a check, keeping track of due dates, and ensuring your payment arrives on time takes effort. Fortunately, with Henry County Remc, there’s an easier way. Henry County Remc offers several bill pay options to simplify the payment process. Read on to learn how you can streamline bill pay and avoid late fees.

Overview of Henry County Remc

First, let’s provide some background Henry County Remc (Rural Electric Membership Corporation) is an electric cooperative that provides electricity to over 20,000 members in Henry county and surrounding areas in Indiana As a cooperative, Henry County Remc is owned by its members and focuses on providing reliable service at affordable rates.

Unlike private utility companies, Henry County Remc is not-for-profit and any revenues above operating costs get invested back into improving the electric system. The co-op values member engagement and strives to improve the quality of life in the communities it serves.

Payment Options Offered

Henry County Remc offers several payment options to choose from:

• Online Bill Pay
• Pay by Phone
• Pay In-Person
• Auto Bill Pay
• Drop Boxes
• By Mail

This variety of options provides members flexibility based on their needs and preferences. Below we’ll explore the key details of each payment method.

Online Bill Pay

The most popular, convenient way to pay your Henry County Remc bill is online through SmartHub. With SmartHub online bill pay you can:

• View your current bill and payment history
• Make a one-time payment or set up recurring payments
• Pay using credit/debit card, checking account, or bill pay service
• Receive emailed receipts and confirmations
• Avoid late fees by scheduling future dated payments
• Go paperless by enrolling in e-bills

Get online and enter your Henry County Remc account number to pay your bills online. To sign up for SmartHub, all you have to do is go to henrycountyremcsmarthubcoop and have your account number ready.

The SmartHub portal and mobile app offer a fast, secure way to manage payments 24/7. You can pay on your schedule rather than worry about mailing payment before the due date.

Pay by Phone

Henry County Remc also offers a pay by phone option. To use the automated phone payment system, call 1-888-999-0338. The system is available 24 hours a day, 7 days a week.

You will need to enter your 10-digit account number and the amount you owe in order to make a payment. You can keep the confirmation numbers you get at the end of the call for your records.

The main advantage of pay by phone is convenience if you don’t have consistent internet access. However, you miss out on the option to go paperless and added features of SmartHub.

Pay In-Person

If you prefer paying your bill in person, you can stop by the Henry County Remc office located at 615 S 14th Street, New Castle, IN 47362. The office has a drive-thru window to quickly pay your bill from your vehicle.

In-person payment accepts cash, check, money order, and credit/debit cards. The office is open Monday through Friday from 8 AM to 4:30 PM, except on major holidays.

Paying in-person ensures your payment gets processed right away. However, you lose the convenience of paying on your schedule compared to the 24/7 options.

Auto Bill Pay

For quick and easy payment of your electricity bill, sign up for auto bill pay. With auto bill pay, Henry County Remc will take the amount owed out of your bank account every month.

You’ll still get a bill every month with all of your charges on it, but you don’t have to do anything to make the payment. With auto bill pay, you’ll never miss a payment or have to pay a late fee.

To enroll in auto bill pay, download an authorization form from the Henry County Remc website or set it up through SmartHub. Submit the completed form with a voided check to the co-op office.

The main downside to auto bill pay is less control over the timing of when funds get withdrawn from your bank account.

Drop Boxes

If you prefer to mail your payment, Henry County Remc offers multiple drop box locations for convenience. You can deposit your payment at drop boxes located at:

• Henry County Remc office
• New Castle-Henry County Public Library
• First Merchants Bank – New Castle branch
• First Merchants Bank – Shirley branch
• K-Mart parking lot – New Castle

Drop boxes allow you to avoid having to buy postage. Just be sure to pay a few days before your due date in case of weekends or holidays.

Paying by Mail

You always have the option to mail in your electric bill payment each month. Be sure to allow 7-10 business days for standard mail delivery to ensure your payment arrives on time. Late payments will incur a fee.

Payments can be mailed to:

Henry County REMC
PO Box A
New Castle, IN 47362

Mailing payment gives you a paper record, but takes more time and planning compared to other options.

Choose the Best Option for You

As you can see, Henry County Remc offers a range of payment choices. Take some time to consider the pros and cons of each method based on your needs and preferences. Factors like convenience, timing, reliability, and paperwork can help inform your decision.

Many members appreciate the around-the-clock access and paperless options of online SmartHub bill pay. But others may prefer the familiarity of mailing a check or making an in-person payment.

Whichever option you choose, Henry County Remc aims to provide top-notch member service. Reach out to the co-op office if you have any questions on setting up bill pay or want help troubleshooting any payment issues.

The bottom line is paying your electric bill should be simple and stress-free. Henry County Remc’s payment options allow you to handle this routine task seamlessly so you can focus on more important aspects of your busy life.