Convenient Ways to Pay Your Georgia Power Bill

Paying your electricity bill on time each month is important to keep your lights on and avoid late fees. But for many busy customers, finding the time to mail a check or pay online can be a challenge. That’s why Georgia Power offers a variety of convenient bill pay options to fit any schedule or location. With over 3000 authorized payment locations across Georgia, it’s easier than ever to pay your power bill.

Authorized Payment Locations

Georgia Power has partnered with many major retailers in Georgia to offer authorized payment locations (APLs). APLs allow customers to pay their power bill in person with cash or debit card. Over 3000 APLs across the state open early close late, and are open weekends for maximum convenience. Major APL partners include

• Kroger – 126 locations
• Walmart – 117 locations
• CVS Pharmacy – 95 locations
• Walgreens – 91 locations
• Dollar General – Over 800 locations
• Family Dollar – Over 700 locations

To find an APL near you, visit the Georgia Power website and enter your zip code in the locator tool. You can also text the word GPPAY to 99123 and receive a text back with the five closest locations.

APLs offer two easy ways to pay your bill:

Pay by Account Number

If paying by account number, be sure to bring your latest power bill or have your account number handy. The account number is located on the top left corner of your Georgia Power bill.

To make a payment, just give your account number to the store’s customer service desk or money services counter. You can only pay with cash or a debit card. Credit cards and checks are not accepted.

Ask the cashier to process the payment through CheckFreePay to ensure same-day posting to your account.

Pay using the CheckOut Barcode

Newer Georgia Power bills have a CheckOut barcode printed on the back. This barcode links directly to your account.

To pay with the barcode, have the APL cashier scan it at the register. Walgreens, Walmart, Dollar General, Kroger, and Family Dollar are just a few of the big stores that accept barcode payments.

Again, payments must be made in cash or debit card to ensure quick processing.

Other Convenient Ways to Pay

In addition to APLs across Georgia, Georgia Power offers payment options to fit any lifestyle:

• Online – Payments can be made quickly on the Georgia Power website or via the mobile app. Credit cards, debit cards, and bank account information is securely stored for future use.

• Phone – The Georgia Power automated phone system is available 24/7 at 800-430-7685. Payments can be made using credit/debit cards or bank account information.

• Mail – The old-fashioned way still works. Fill out the bill’s payment coupon and send it in with a check or money order. Allow 7-10 days for mail payments.

• Auto-Pay: If you sign up for auto-pay, your bill will be paid for you every month on the due date. Payments are withdrawn from a checking account or credit card.

• Budget Billing – Avoid billing spikes by enrolling in Budget Billing. Your bill is averaged out over 12 months so you pay a consistent amount each month.

• Prepaid Service – Pay as you go and avoid a large upfront deposit with PrePay billing. Usage is deducted daily from an account balance you maintain.

• Cash Payment Kiosks – Georgia Power has teamed up with the payments company United States Payments to install bill pay kiosks across Georgia. Kiosks accept cash payments only.

• Ways to Pay App – This free app lists retail and grocery stores accepting cash bill payments within 50 miles of your location.

When to Pay Your Bill

Georgia Power bills are due 15 days after the billing date shown on your statement. Any payment received after the due date is considered late and subject to a 1 time 5% late fee.

To avoid late fees, pay your bill early or consider enrolling in auto-pay. If your main payment method is cash, pay a few days before the due date to allow time for processing and posting to your account.

The easiest way to remember your bill’s due date is to pay it around the same time each month, like when you receive your monthly income. Set a reminder on your calendar so it becomes a set routine.

Payment Posting Times

Payment processing times depend on the method used:

• Instant – Online, phone, and in-person payments are posted instantly if paid before 8:00 PM.

• Next Business Day – Mailed payments allow 1 business day for receipt and posting.

• Longer Delays – Allow 3-5 days for mail payments originating outside Georgia. Payments of large dollar amounts may also take longer to clear and post.

View your account online to see the date your most recent payment was applied. If you need to discuss a billing or payment issue, contact Georgia Power customer service for assistance at 1-888-660-5890.

Avoid Disconnection with Prompt Payment

If an account becomes past due, a disconnection notice is issued showing the disconnection date if the total past due amount is not paid. To avoid service interruption, payment arrangements must be made before the disconnection date.

Georgia Power wants to keep you connected. Call customer service immediately if you anticipate difficulty paying a past due bill so arrangements can be made. Available options include:

• Payment extensions – Up to 30 extra days to pay the past due amount
• Payment plans – Spread the past due amount over 2-6 monthly payments
• Budget billing – Pay an averaged bill amount each month to catch up
• Assistance referrals – Income-eligible customers can receive bill payment assistance

As long as a payment plan is in place before the disconnection date, your service will remain on. Avoid fees and the hassle of disconnection by paying on time each month or contacting Georgia Power immediately if you anticipate a payment issue.

Payment Assistance Programs

If you are struggling to keep up with electric bills, payment assistance may be available. Programs helping income-qualified Georgia Power customers include:

• Project SHARE – Provides emergency bill payment assistance donated by customers and employees
• LIHEAP – Federally funded bill payment assistance through local community agencies
• Salvation Army – Helps limited income households avoid disconnection
• United Way – Offers bill payment assistance through local United Way offices

Seniors, disabled individuals, families with children, veterans, and other vulnerable groups may qualify for assistance. Have your Georgia Power bill handy when contacting these agencies.