Use the links below to see the progress of two of the major construction zones that are a part of the Lake Ouachita Water Supply Project: the new water treatment plant and the intake site at Blakely Mountain.
You can watch a live stream of the New Water Treatment Plant or scroll through or skip back through videos that are taken every 30 minutes. Watch videos of the Blakely Mountain Intake Site that were taken every 30 minutes while the Lake Ouachita Water Supply Project was being built.
The Lake Ouachita Water Supply Project blog is updated with news items relating to the project…
Paying your water bill in Hot Springs, Arkansas is easy thanks to the variety of convenient payment options offered by the city’s Utility Billing Services department I’ll walk through the different ways Hot Springs residents can pay their water bill, from online payments to paying in person
Paying Online
There is no better or faster way to pay your Hot Springs water bill than online. Start by going to the Utility Billing Services Login Page to pay online.
You’ll need to enter your account number, which is printed on your paper bill, and your last name. First time users will need to click “Register” and set up an account. Once registered, you can:
- Pay your water bill online using a credit card or eCheck. Visa, Mastercard, Discover and check are accepted.
- Set up automatic monthly payments so your water bill is paid automatically each month.
- View payment history and billing statements.
It’s safe and quick to pay online, and you don’t have to worry about stamps or trips to the utility office. Every month, I like to put a note on my calendar to remind me to pay my water bill.
Paying by Phone
If you prefer to pay your Hot Springs water bill over the phone, call 1-888-242-6632. This automated payment system is available 24/7 and accepts Visa, Mastercard, Discover and eCheck with no additional fees.
Have your account number and payment details handy when you call. The phone system guides you through the steps to enter your account information and make a payment.
Paying by Mail
To pay your water bill by mail, write your account number on your check or money order and mail it to:
Utility Billing Services P.O. Box 3830Hot Springs, AR 71914-3830Do not mail cash. Cut out the payment slip from your water bill and put it in the envelope. Mailed payments take 5-7 days to process. Send your payment by mail at least seven days before it’s due to avoid late fees.
Paying In Person
You can pay your water bill in person at the Utility Billing Services office located at 324 Malvern Avenue in Hot Springs. The office is open Monday-Friday from 8am-4:30pm.
Bring your water bill with you when you pay in person. The utility office accepts cash, checks, Visa, Mastercard and Discover. Paying in person ensures same day processing of your payment.
Using the Drop Box
For after hours payments, three drop box locations around town allow you to drop off a check or money order anytime:
- Parking lot at 111 Opera Street near City Hall
- In front of the airport terminal
- Lower parking lot entrance at 324 Malvern Avenue
Do not put cash in the drop box. Payments left in the drop box will be processed the next business day.
Setting Up Automatic Payments
To make paying your water bill even easier, consider enrolling in automatic payments. This way your water bill is paid on time each month automatically without you having to do anything.
Automatic Bank Draft
To pay by automatic bank draft from your checking or savings account, complete the Bank Draft Authorization Form and mail it to Utility Billing Services along with a voided check. Your payment will be drafted from your bank account each month on the due date.
Automatic Credit Card Payments
To enroll in automatic credit card payments, follow these steps:
- Go to the Utility Billing Services Login Page
- Click “Create Profile”
- Enter your account number
- Enter your name as it appears on your bill and login
- Click on “Payments”
- Click on “Credit Card Enrollment”
Once enrolled, your credit card on file will be automatically charged each month on your due date.
Get Help Paying Your Bill
If you are having trouble paying your water bill in Hot Springs, contact Utility Billing Services to ask about possible payment plan options. There are also local water assistance programs that provide aid to qualifying low income households.
The water department’s customer service team is available at 501-321-6824 or [email protected] to answer your questions and help you select the right payment method for your needs.
City News: Your Water Bill
How do I pay my hot springs water bill?
To pay your water bill by phone: The automated phone payment system is available 24/7. Fees may apply for credit/debit card and electronic check payments. You can send a check or money order to the Hot Springs Water Department if you’d rather do things the old-fashioned way. To pay by mail:
What is the city of hot springs utility billing Division?
The City of Hot Springs Utility Billing division is responsible for establishing and maintaining customer utility accounts. Our billing department produces approximately 36,000 statements for utility accounts each month for water, wastewater, and sanitation collection service provided by the city.
How do I make a payment at Hot Springs municipal utilities?
You can create a new account on the Hot Springs Municipal Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account . Want to pay without an account? You can make a one-time payment without creating an account.
How do I pay a bill at Desert Hot Springs?
Call us at 760-329-6448 and pay through the IVR system or with a Customer Service Representative’s assistance. You can pay inside our lobby or drop a payment into our drop box at 66575 Second Street, Desert Hot Springs, CA 92240. Life moves fast, make time for the things that matter most!.
Who pays my water bill in Hot Springs Arkansas?
Living in the beautiful city of Hot Springs, Arkansas comes with the responsibility of paying your monthly water bill to the Hot Springs Water Department. As a local resident, keeping your water account current is essential to continue enjoying clean running water and sewer service.
How do I send a check & payment stub to Desert Hot Springs?
Once registered, you can manage automatic payments, set-up paperless billing, set usage alerts, see your hourly usage and more! Mail your check and payment stub to 66575 Second Street, Desert Hot Springs, CA 92240. Call us at 760-329-6448 and pay through the IVR system or with a Customer Service Representative’s assistance.
