How to Pay Your Lincoln Electric System Bill: A Complete Guide

It’s important to pay your Lincoln Electric System (LES) electricity bill every month. As a public power utility, LES gives homes and businesses in Lincoln, Nebraska reliable electricity at fair prices. Having an easy and stress-free way to pay your LES bill every month makes sure that your electricity stays on.

In this comprehensive guide, we will walk through all the different options LES offers its customers to pay bills, manage accounts, and get help if needed. Whether you prefer the convenience of automatic payments, online payments, in-person payments, or mail-in payments, LES has a solution

Online Bill Pay

Paying their monthly electric bill through the LES customer portal is the best way for many LES customers to do it. When you pay your bills online through the LES website, it’s easy, flexible, and safe.

Before you can use the online bill pay system, you need to make an account on the LES website. This is free and only takes a few minutes. You will need an email address and your LES account number.

After making an account, you can log in at any time to see your current bill, see your payment history and bills that have already been paid, make one-time payments, set up automatic payments, and change your account information.

The LES online bill pay system accepts Visa, MasterCard, Discover, American Express, and debit cards You can also use an electronic check from your bank account Payments made online before 5 00 pm on a business day will restore service the same day in case of disconnection for non-payment.

LES does not charge any fees for online bill payment. It’s fast, easy, and secure.

In-Person Bill Pay

For customers who prefer to pay their LES bill in person with cash, check, or money order, there are several conveniently located walk-up payment centers in Lincoln.

The main LES customer service lobby is located at:

Walter A. Canney Service Center
2620 Fairfield St.
Lincoln, NE

This location has walk-in hours from 8am – 5pm, Monday through Friday. They are closed on major holidays.

In addition to the main customer lobby, LES has partnered with several local businesses to offer expanded walk-up payment locations across Lincoln:

• Russ’s Market – Coddington & West A
• Russ’s Market – 27th & Randolph
• Super Saver – 56th & Hwy 2
• Super Saver – 27th & Cornhusker
• Super Saver – 40th & Old Cheney
• Super Saver – 70th & O

These walk-up payment locations have varying hours but are open at least from 9am – 9pm so you can pay your LES bill at a time convenient for you. They accept cash, checks, and money orders.

The benefit of paying your LES bill in person is that you receive instant confirmation and receipt of payment. It also gives you the ability to speak directly with a customer service representative if you have any account questions.

Pay by Phone

LES offers a pay-by-phone option for quick and easy bill payment. To pay your LES bill over the phone, simply call 402-475-4211 and select the “Pay By Phone” option.

You will need to enter your 10-digit LES account number and the amount you owe for the current billing period. LES accepts Visa, MasterCard, Discover, and American Express credit and debit cards for phone payments.

Pay-by-phone allows you to pay your bill 24/7 and receive instant confirmation when the payment processes. This is a useful option if you are on the go and don’t have time to stop at a payment location or log into your online account.

One thing to note is that phone payments made after 5:00 pm will not restore disconnected service until the following business day. So for same-day reconnection, phone payments should be made before 5:00 pm.

Pay by Mail

Paying your LES bill through the mail is easy and straightforward. Simply write a check or money order payable to “LES” for the amount due on your latest bill. Include your payment stub from the bill in the envelope.

Mail your LES payment to:

LES
PO Box 2986
Omaha, NE 68103-2986

Be sure to allow 5-7 business days for your mailed payment to reach the LES payment processing center in Omaha and be applied to your account. Payments must be received by the due date to avoid late fees or disconnection.

The benefit of mailing your payment is that you have time to sit down and review your bill without rushing. It also creates a paper trail since your cashed check will appear on your bank statement. However, it does take longer to process compared to online payments.

Auto Pay

For maximum convenience, LES customers can enroll in auto pay to have their monthly electric bill paid automatically on the due date. This ensures your payment is always on time, preventing late fees.

To start auto pay, simply log into your LES online account and navigate to the “My Bill” section. Click on “Auto Pay” to begin enrollment.

You will need to select a payment method such as credit/debit card, checking account, or savings account. On the monthly due date, LES will automatically charge the account on file for the amount due.

With auto pay, you don’t have to remember to pay each month or log in to make a manual payment. Your LES bill is effortlessly paid on time every month.

You can cancel or edit your auto pay enrollment at any time through your online account. LES does not charge any fees to use auto pay.

Paperless Billing

For an eco-friendly way to manage your LES account, enroll in paperless billing. This allows you to receive and view your bill electronically rather than through the mail.

To go paperless, simply log into your LES online account and find the Paperless Billing link under “My Profile.” Click to enroll and verify your email address.

Once enrolled, you will receive an email notification each month when your new bill is ready to view. Log into your account and click “My Bill” to see the PDF version of your LES bill.

Paperless billing with LES helps the environment by reducing paper waste. It also provides quicker access to view your bill instead of waiting for a mailed copy. However, some customers still prefer a paper bill they can hold in hand.

Budget Billing

LES offers a budget billing program to make managing your electric bill easier. With budget billing, you pay a fixed amount each month based on your average annual usage.

This evens out fluctuations from higher bills in winter and summer months. Your budget payment stays the same every month for predictability.

To enroll in budget billing, your LES account must be in good standing. Sign into your online account and navigate to “My Bill” then “Budget Billing” to begin enrollment. LES will calculate your budget payment amount based on past electric usage at your home.

Each month you simply pay the set budget amount. Twice per year, LES reviews your account and may adjust your budget amount up or down if needed.

Budget billing does not reduce your overall annual cost but does spread payments evenly. It’s ideal for customers who like consistent electric bills.

Payment Extensions

If you are unable to pay your full LES bill by the due date, you can request a payment extension. This allows extra time to pay without service interruption.

Some key facts about LES bill payment extensions:

• You can request one payment extension per year
• Extensions allow 10 extra days to pay
• A $10 fee applies to use the extension
• Accounts must be current to qualify

To request a payment extension with LES, log into your online account or call 402-475-4211 before the bill due date. Avoid late fees and disconnection by proactively asking for an extension if needed.

Financial Assistance

LES understands that some customers face financial challenges making on-time bill payment difficult. If you are struggling to pay your electric bill, LES offers programs that can help including:

Payment Plans – Set up a monthly payment plan to pay past due balances over time. The first payment is 25% of the past due amount.

LIHEAP – Low-income energy assistance program providing federal bill payment aid. Apply through DHHS.

Share the Light Fund – Make a tax-deductible donation to help other LES customers in need.

Budget Billing – Pay a fixed monthly amount to even out electric costs.

Contact LES at 402-475-4211 to learn more about bill assistance programs you may qualify for. Confidential help is available.

Notification Preferences

LES allows customers to choose how they want to receive important account notifications. Under your online account, visit “My Profile” to set preferences.

Notification options include:

• Email
• Text message
• Automated phone call
• Mail

Set up notifications for:

• Payment reminders
• Past due notices
• Disconnect warnings
• Outage alerts
• Appointment reminders

Customizing notifications ensures you get timely LES account information through your preferred contact method.

Account Management

The LES online customer portal provides full account management beyond just monthly bill payment. Under the “My Account” section you can:

• Update personal contact information
• View billing history and usage
• Start/stop/move service
• Report streetlight outages
• Update notification settings
• Enroll in renewable energy and energy efficiency programs

Keeping your LES account details accurate and current is important. Use the online portal or LES mobile app anytime to manage account preferences.

Summary

Paying your LES electric bill should be simple, fast, and painless. LES offers flexible payment options including online, phone, automatic, walk-up, and mail. Plus budget billing and financial assistance to ease electricity costs.

Know your options and choose the LES bill payment method that best matches your needs and schedule. Reach out to LES customer service with any questions on how to pay or manage your account. Keeping on top of your monthly LES bill helps ensure continuous electric service that powers your life.