Paying your National Grid bill on time is important to keep your gas and electric service running smoothly. But with so many payment options available you may be wondering exactly where and how you can pay your National Grid bill most conveniently. In this comprehensive guide we’ll walk through all the ways you can pay your National Grid bill, from online payments to paying in person.
Online Payment Options
Paying online is one of the easiest and most convenient ways to pay your National Grid bill. Here are your online payment options:
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When you pay your National Grid bill online, you can use a checking or savings account. If you have an online account with National Grid, you can pay your bill directly from your account. This is a quick and easy choice that doesn’t cost anything.
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Enroll in Automated Payments: You can set up automatic monthly payments directly from your bank account so your National Grid bill gets paid without you having to do anything. This ensures you never miss a payment.
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Pay by Credit or Debit Card: National Grid offers online bill payment through Speedpay where you can use a credit or debit card. There are small transaction fees for this service, but it allows you to pay easily online.
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Wallet apps: You can use Wallet apps like Apple Pay, Google Pay, or Venmo to pay your National Grid bill. There may be small fees, but these services let you pay online quickly.
Paying online is convenient, fast and secure. If you choose to pay online, just keep in mind that there may be fees charged by a third party.
Pay by Phone
If you prefer to speak to someone directly, you can pay your National Grid bill over the phone. Call 1-800-322-3223 to speak to a representative who can take your payment info and process your payment. This is a straightforward option if you like the personal touch of phone-based customer service.
Pay by Mail
If you would rather mail in a physical payment, you can send a check or money order payable to National Grid along with your payment stub to:
National Grid
PO Box 11742
Newark, NJ 07101-4742
To make sure your payment gets there on time, mail it a few days before the due date. It takes longer to process payments sent by mail, but it’s fine if you’d rather pay by check.
Pay in Person
You can also pay your National Grid bill in person at an authorized payment location. There are thousands of payment locations across Massachusetts, New York, and Rhode Island, including:
- Western Union locations
- Most Walmart stores
- Some grocery stores like Stop & Shop
- Independent retailers and check cashing locations
Stop by a payment location near you and pay your bill with cash, check, credit/debit card or money order. You will need your National Grid account number to complete the payment. This is a handy option if you want to pay in cash or need to pay at the last minute before your due date.
Payment Assistance Programs
If you are having trouble paying your National Grid bill, they offer several programs to help:
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Payment plans: Set up a monthly payment plan to pay your balance over time interest-free.
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LIHEAP: Low Income Home Energy Assistance Program provides bill payment assistance.
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Budget billing: Pay a consistent budget amount each month to even out seasonal bill fluctuations.
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Discount rates: Reduced rates are available for qualifying low-income customers.
Be sure to contact National Grid if you are struggling to pay your bill so they can go over your options. There are many programs available to help you pay your bill and avoid service disruptions.
Late Payments and Disconnections
It’s important to pay your National Grid bill by the due date to avoid late fees and potential service disconnections. If your account becomes past due, late fees up to 1.5% may apply. If your balance remains unpaid for several months, your service could be disconnected.
To restore disconnected service, you will need to pay the past due amount in full along with a reconnection fee. Avoid these extra costs and headaches by paying your National Grid bill on time every month. Communicate with them if you are ever struggling to make a payment.
Convenient Payment Options Summarized
National Grid offers many convenient payment options so you can pay your gas and electric bill on time every month through a method that works best for you:
- Pay online via the National Grid website, Speedpay, or digital wallets
- Pay over the phone by calling customer service
- Mail in a check or money order
- Pay in person at authorized payment locations
- Enroll in budget billing or payment assistance if needed
Paying your National Grid bill is easy when you use one of the many payment options available. Just be sure to pay your bill by the due date so you can avoid late fees, disconnection, and other penalties. Our comprehensive guide covers everything you need to know to pay your National Grid bill in a way that fits your needs and preferences.
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Pay By Bank Account
Use your checking or savings account to make a payment.
You must have an online profile to pay your bill online.
Pay By Credit/Debit Card
Pay your bill with a credit/debit card through Speedpay.
Fees apply, starting at $1.85 for residential customers and $5.95 for business customers.
Schedule automatic payments from your bank account.
Make a digital payment using
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, 
, or 
Fees may apply ($1.85 residential, $5.95 business).
National Grid: How To Pay Your Bill
FAQ
Is there a fee to pay a national grid bill with a credit card?
Pay your bill with a credit/debit card through Speedpay. Fees apply, starting at $1. 85 for residential customers and $5. 95 for business customers.
Where can I pay an FPL bill in person?
How do I pay my national grid Bill?
Fees may apply ($1. 85 residential, $5. 95 business). Contact your bank to learn if they offer this service. Visit a National Grid or authorized payment location. Have your 10 digit account number ready and call: 1-800-642-4272 to pay with bank account. Make checks payable to National Grid and use the envelope provided with your bill, or mail to:
How do I pay my national grid bill with doxo?
doxo enables secure bill payment to National Grid. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods.
How do I get a payment arrangement from National Grid?
There are certain eligibility requirements for this option. The phone number for requesting a payment arrangement is 1-800-443-1837. To reach credit/collections, call 1-800-443-1837. You can find more information about payment arrangements on National Grid’s website. If you care about the environment, you can apply for paperless billing.
Can National Grid postpone a bill payment?
Call National Grid if you think that you will have difficulty making a bill payment. National Grid offers two payment arrangement options. These are free services available to all customers. Collection arrangement: if you need a little extra time to pay the past due amount on your bill, National Grid can postpone the due date.
How does National Grid’s budget plan work?
National Grid’s Budget Plan enables you to spread out your projected annual bill into 12 equal payments. National Grid will figure out how much energy you use over the course of a year and spread out your payments so that you always pay the same amount, even though the price of electricity and how much you use will change every month.
