Where To Pay Alabama Power Bill

It is important to pay your Alabama Power bill on time every month so that you can keep your lights on and avoid late fees or going without service. Luckily, Alabama Power has a lot of easy payment options that fit everyone’s needs and preferences. In this detailed guide, I’ll show you all of the different ways Alabama Power customers can pay their monthly electricity bill.

Online Payments

The easiest and most convenient way for most people to pay their Alabama Power bill is online Setting up an online account on the Alabama Power website takes just a few minutes Once your account is created, you can view your current charges, payment history, make a payment, set up recurring auto-pay, and much more.

Online payments can be made using a checking account, credit card, or digital wallet. Accepted digital wallets include Apple Pay, Google Pay, Amazon Pay, PayPal, and Venmo. Making online payments is fast, secure, and allows you to skip the lines and hassle of paying in person. You’ll receive instant email confirmation when your payment is processed.

Pay By Phone

Alabama Power also lets customers pay by phone if they’d rather talk to a real person. To make a payment via phone, call 1-800-245-2244. When asked for your 10-digit account number and 9-digit service address zip code, the automated system will walk you through the process.

Once your account is verified, you can make a one-time payment or set up recurring payments using a bank account credit card or debit card. Phone payments are processed instantly. There is no fee for paying your bill over the phone.

Authorized Payment Locations

You can also pay your Alabama Power bill in-person at over 2,500 authorized payment locations across Alabama. Most major retailers like Walmart, Publix, Winn-Dixie, CVS, Dollar General, and Walgreens allow you to pay your power bill at the register or customer service desk.

Use the Alabama Power website’s payment location finder to find a place to pay close to you. To get a list of authorized payment agents in your area, enter your zip code and choose a search distance. A lot of places to pay take cash, checks, money orders, credit/debit cards, and more.

The main benefit of paying at an authorized location is convenience, especially if you frequently shop at retailers that accept Alabama Power payments. There are no extra fees to pay at authorized locations.

By Mail

Paying by mail is an option if you prefer to send a paper check or money order. To pay by mail, detach the payment stub from your monthly bill and enclose it along with your check or money order. Make sure your 10-digit account number is written on the payment.

Mail your payment to:

Alabama Power
P.O. Box 242
Birmingham, AL 35292

It takes 5 to 7 business days to process a payment sent by mail. To make sure you pay on time, I suggest mailing your payment at least 7–10 days before the due date. Otherwise, late fees can be assessed.

Budget Billing

Alabama Power’s Budget Billing program can make paying your power bill easier by spreading out payments evenly over the year. With Budget Billing, you pay the same “budgeted” amount each month based on your projected annual usage.

This levels out high and low seasonal bills into a predictable monthly payment. To qualify, you must be a residential customer with at least 12 months of billing history at your current address. Sign up for Budget Billing through your online account or by calling customer service.

Project Share Program

If you are struggling to pay your power bill, Project Share provides emergency bill payment assistance. To qualify, you must meet income eligibility guidelines based on household size. Apply for assistance through your local community action agency. Project Share funds are donated by Alabama Power customers and employees.

Special Needs Program

Alabama Power’s Special Needs Program assists low-income senior citizens and low-income customers with disabilities. This program can help you establish more affordable payment arrangements based on your situation. To apply, submit an application with income documentation.

Avoid Late Fees

I always recommend paying your Alabama Power bill before the due date listed on your monthly statement. This avoids late payment fees, which are currently 1.5% of your total unpaid balance. Late fees apply if payment is not received by the due date.

If you are unable to pay on time, call customer service immediately to discuss payment arrangement options and possibly delay disconnection. Communication is key to resolving payment issues.

Reconnect Service

If your power is disconnected due to nonpayment, you must pay the full past due amount as well as a $52 reconnect fee to restore service. Alabama Power will reconnect service within 24 hours of receiving full payment. Payment plans are also available if you cannot pay the full balance.