It can be a pain to pay bills, but NW Natural makes it easy to do so online, so you can fit your payment schedule. As a customer of NW Natural Gas, you can pay your bill quickly and safely on your computer or phone in a number of ways. This article will talk about the different ways to pay your bills online, how to set up payments, and how to manage your account online.
Online Account Management
The first step is to set up an online account at nwnatural.com. Registering for an online account allows you to view your current bill, see payment history, monitor gas usage, update account settings, and take advantage of paperless billing.
To sign up, you’ll need your 10-digit NW Natural account number and an email address The registration process only takes a few minutes. Once your account is created, you can download the NW Natural mobile app to manage your account on the go.
Payment Options
If you have an online account, you can pay your bill in a number of safe ways.
Pay Now
The quickest way to pay is to make a one-time payment through the Pay Now feature. You can pay the full or a partial balance from your checking account using your account number and bank routing number. Debit and credit cards are also accepted for Pay Now transactions.
AutoPay
For hassle-free payments you can enroll in AutoPay. This automatically pays your bill each month on the due date from your bank account or credit card. You can select a fixed payment amount or pay the total amount due each month. It’s easy to set up through your online account and provides peace of mind knowing your payment will be made on time.
Budget Payment Plan
With the Budget Payment Plan, you pay a set amount every month based on how much you think you will use in a year. This helps avoid seasonal spikes in your bill. After a year, your account is looked at again, and if necessary, the payment amount is changed. Enroll through your online account under Billing & Payments.
Payment by Text/Email
When you receive your bill, you can easily pay it right from the text or email notification with just a couple clicks. No need to login to your account. You can save payment information for even faster checkout in the future.
Account Management Tips
Being able to manage your account online helps you pay your bill on time. Here are some tips:
-
Go paperless – Reduce clutter and save trees by going paperless. Receive, view, and pay bills online.
-
Check usage – Monitor your monthly and daily natural gas usage to understand what impacts your bill and identify savings opportunities.
-
Set payment reminders – Use the mobile app to set reminders for when your bill is due so you never miss a payment.
-
Compare rates – See how your current bill compares with previous bills and with neighbors in your area.
-
Leverage alerts – Get notified by email or text when your bill is ready, payment failed, or balance is past due.
-
Store payment information – Securely store bank account or card information to check out in one click when paying your bill.
Never Miss a Payment Again
NW Natural makes it simple to pay your gas bill online through their website or mobile app. With features like AutoPay, paperless billing, usage tracking, and payment reminders, you can manage your account seamlessly from anywhere. Paying on time avoids late fees, service disruption, and other headaches. Setup an online account today to start enjoying simplified bill payment.
View and print bills, or see your payment history.
The Customer Payment Portal provides access to your account activity. If you need to see a bill from more than three years ago, email NW Natural Customer Service or call 800-422-4012, Monday through Friday, 7 a.m. to 6 p.m. PST.
The portal also offers easy online payments and Auto Pay set-up.
Bill inserts, featuring special offers, safety, environmental and community information
See helpful materials included with our bills each month. View bill inserts.
NW Natural Training Town
FAQ
How do I find my NW Natural account number?
What is equal pay with NW Natural gas?
Equal Pay. Equal Pay is designed to take the ups and downs out of your monthly gas bill, which would typically rise and fall depending on the weather and your seasonal gas use. The goal is for you to receive steady, predictable bills throughout the year.
Can you pay cascade natural gas with a credit card?
You can use ACH, mail-in payments, credit cards, debit cards, and digital wallets like PayPal, PayPal Credit, Venmo, Google Pay, Apple Pay, and Amazon Pay to make payments.
Does NW Natural have an app?
It has everything you need to stay safe at home. The NW Natural Safety App lets you save your own list of safety numbers and get safety tips.
How do I pay my NW Natural gas bill?
Register your account online. View and pay bills, see gas use, and compare use over time. You have a variety of ways to pay your NW Natural gas bill. Pay online at nwnatural. com, send your payment back in the envelope that came with your bill, pay in person at a participating store, or pay over the phone by calling 800-422-4012.
How do I pay my NW Natural Bill online?
Paying your bill through the NW Natural online account system is very straightforward: Log into your NW Natural online account. Go to the “Account & Billing” section. Click on “Pay My Bill”. Review your account balance and confirm the amount due. Select your payment amount and date. Enter your debit card, credit card, or bank account information.
Does NW Natural have a new payment portal?
NW Natural’s new payment portal, powered by Paymentus provides several convenient services: What changes will I see? I am currently on Auto Pay, do I need to sign-up again? No. Your enrollment in Auto Pay has been transferred to the new Customer Payment Portal.
Does NW Natural charge a fee for online payments?
No, NW Natural does not charge a fee for online payments through your bank account or debit card. There may be a small transaction fee for credit card payments. When will late fees be charged to my account? As long as your online payment is submitted by the due date, it will be considered on time.
Is NW Natural a gas company?
NW Natural, a US-based natural gas distribution company, delivers safe, reliable energy to over 2 million customers in Oregon and Southwest Washington, offering services from residential gas to pipeline construction. Common questions, curated and answered by doxo, about paying NW Natural bills. What payment methods does NW Natural accept?
How do I pay nwgas?
You can choose any day of the month to have your payment applied to your account. You can enroll by calling our office or on your nwgas.com on-line account. Set up your on-line account on our website, and pay. Pay Over the Phone with Credit Card, Debit Card, or ACH We accept Visa, MasterCard, and Discover.
