Paying your utilities bill is an essential part of being a responsible homeowner or renter in Fairfield The city offers a convenient online payment system that makes it quick and easy to pay your municipal utilities bill In this article, we’ll walk through everything you need to know about paying your Fairfield utilities bill online.
Overview of Fairfield Municipal Utilities
People and businesses in the city limits of Fairfield can get water, sewer, electric, and garbage collection services from the city. The Fairfield Municipal Utilities office is in charge of these important services.
Fairfield Municipal Utilities provides:
- Water service
- Sewer service
- Electric service
- Sanitation/garbage collection
Customers are billed monthly for these utility services. Bills are due by the 15th of the following month after being sent out around the 25th of each month.
Why Pay Your Utilities Bill Online
There are several benefits to paying your Fairfield utility bill online instead of by mail, in person, or over the phone.
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It’s fast and easy – The online payment system allows you to securely pay your bill in just a few minutes 24/7 No need to mail in a check or visit the utility office during business hours
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Avoid late fees – When you pay online, the payment is processed immediately, so you don’t have to worry about postal delays causing a late payment. Late payments typically incur a penalty.
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Manage paperless billing—If you choose paperless billing, you will not get a paper bill in the mail, but instead get an email when your bill is ready. It’s better for the environment and less stuff to keep around.
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Store payment methods – The online system allows you to store preferred payment methods like bank accounts, credit cards, and debit cards for quick future payments.
How to Pay Your Utilities Bill Online
Paying your utilities bill through the city of Fairfield’s online payment system is simple and straightforward. Just follow these steps:
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Go to the online payment website.
- The website address is: https://www.municipalonlinepayments.com/fairfieldia/utilities
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Register for an account – First-time users will need to register for an account by providing a username, password, and email address. This allows you to store payment methods and view payment history.
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Enter your account information – After logging in, enter your 10-digit utility account number and the name on the account exactly as they appear on your paper bill.
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Select a payment method – Choose whether to pay with a credit/debit card, bank account, or stored payment method. Enter the required details.
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Enter payment amount – You can choose to pay the total current balance due, make a partial payment, or pay a specific custom amount.
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Review payment details – Carefully review the payment details including amount and selected payment method before submitting.
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Get payment confirmation – Once submitted, you will receive a payment confirmation number and receipt via email that you can retain for your records.
The online payment is typically processed and posted to your account within 1-2 business days. You can log in anytime to view your up-to-date account balance and payment history.
Payment Methods Accepted
The Fairfield online utility payment system accepts the following payment methods:
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Credit/debit cards – Visa, MasterCard, American Express, and Discover cards are accepted. There is a convenience fee of $1.50 for card payments.
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eChecks – Free payments can be made directly from your checking or savings account by entering your routing and account numbers.
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Stored payments – Store preferred payment sources like bank accounts, credit/debit cards to expedite future payments.
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Cash – In-person cash payments can be made at the Utilities Payment Office at City Hall.
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Check – Mailed check payments should be sent to the payment address printed on your utility bill to avoid processing delays. Allow 5-7 days for delivery.
Tips for Avoiding Late Fees
To avoid getting hit with late fees and penalties, be sure to pay your utilities bill by the due date each month. Here are some tips:
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Pay online at least 3-5 days before the due date to allow for processing time.
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Opt for paperless billing to get an email reminder when your bill is ready.
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If mailing a check, allow extra time for postal delivery by sending it 7-10 days early.
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Set up text or email reminders through your online account to alert you when a bill is due.
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Review your account balance and payment history regularly to catch any issues early.
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Contact the utility billing office immediately if you anticipate trouble paying on time any month. They may be able to arrange a payment plan.
Getting Help with Your Utilities Account
If you have any questions or issues with your Fairfield municipal utilities account, the billing office is available to help:
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Phone – Call 641-472-5299 during business hours for billing questions or to make a payment over the phone.
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Email – Email [email protected] for non-urgent inquiries. Allow 1-2 business days for a response.
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In person – Visit the Utilities Payment Office located inside Fairfield City Hall at 118 South Main St. Office hours are Monday-Friday from 8 AM to 5 PM.
The friendly and knowledgeable utility billing staff can help with payment arrangements, verifying account balances, updating your account information, explaining charges, and more.
Paying your monthly utilities bill to the city of Fairfield is fast and hassle-free when you use the online payment system. Registering for an account and storing your preferred payment method makes future payments even more convenient. Just be sure to pay your bill in full and on time each month to avoid penalties. The utilities billing office is available if you need assistance managing your account. Keeping up with your Fairfield utilities bill helps fund important community services while demonstrating that you are a responsible resident.
How to read your water bill
Can you pay Fairfield Municipal water utility online?
On August 1, the Fairfield Municipal Water Utility will switch to a new online customer portal called MyFMU by SilverBlaze. 21. Online payments will not be allowed Tuesday through Aug. 20, including satellite payment locations and JACK payment kiosks.
How do I pay a utility bill in Fairfield CA?
If you are mailing your payment, please send it in the envelope provided to: City of Fairfield, 1000 Webster Street, Fairfield, CA 94533, deposit in the Fairfield Municipal Utility payment dropbox*, or deposit at the payment kiosk located outside City Hall (JACK). Paying with a check at JACK.
Where can I send a check to Fairfield Municipal utilities?
• Mail checks to Fairfield Municipal Utilities at 1000 Webster Street, Fairfield. CA 94533. • Drop checks off at the FMU Payment drop box located at 1000 Webster Street, Fairfield, CA 94533. • You can pay at the JACK payment kiosk outside of City Hall 24 hours a day, seven days a week.
How do I pay my city of Fairfield Bill online?
City of Fairfield residents may register their account online to utilize Pay-by-Text or AutoPay options. In order to register your account, you will need your Customer ID, which is located on your bill. Pay over the phone with the City’s 24 hour-a-day automated phone payment system. Acceptable credit cards include Visa, Mastercard, and Discover.
When is my city of Fairfield utility bill due?
Depending on where in the city your home is, your bill is due on the first, second, third, or fourth Wednesday of each month. Due dates will never fall on weekends or holidays. City of Fairfield utility bills may be paid online by Visa, Mastercard, Discover, bank debit card, or eCheck. The online payment service is free.
How do I pay a 7-Eleven bill in Fairfield?
Take bills with a printed barcode to 7-Eleven stores and CVS in Fairfield or to the payment kiosk located outside City Hall, open 24/7, to make a cash payment. Please Note: You must have the physical bill – a convenience fee will be added to the bill by 7-Eleven or CVS. No convenience fee is added when you make the payment at the City Hall kiosk.
