How to Pay Your Verizon Phone Bill: A Step-by-Step Guide

When you know your options, it’s easy to pay your monthly Verizon wireless bill. Verizon gives you a few easy ways to pay your bill, so you can pick the one that works best for you. There are many ways to pay your Verizon phone bill, and this guide will show you all of them.

Overview of Payment Options

Verizon offers the following main ways to pay your phone bill

• Online through My Verizon
• At a Verizon store
• By phone
• By mail
• At an authorized payment location

Based on the option you pick, you can pay with a credit or debit card, a checking account, cash, a Verizon Gift Card, and other methods.

Pay Online Through My Verizon

Online through your My Verizon account is the best way to pay. Here’s how it works:

• Sign in to your My Verizon account online or in the app.
• Under Billing, select “Pay Bill”.
• Choose whether to make a one-time payment or set up Auto Pay.
• Enter your payment information. You can save up to 2 checking accounts and 6 credit/debit cards in your account.

Online payment is accepted 24/7 and processes right away. You can use a credit card, debit card, checking account, Online Banking, Verizon Gift Card, or Verizon Dollars.

Pay at a Verizon Wireless Store

Visit any Verizon store during business hours to make a payment. Here are your options:

• Pay at the bill pay kiosk – Insert your credit/debit card or checking account info. Get a receipt when you’re done.
• Pay with an Experience Specialist – They can take any form of payment including cash, credit/debit card, checking account, or Verizon Gift Card.

Confirm store hours before visiting. Locations can be found using the Verizon store locator.

Pay by Phone

Call or dial shortcodes to pay your bill over the phone. Here’s how:

• Call Customer Service at (800) 922-0204 – Agents can take credit/debit card, checking account, or Verizon Gift Card. There is a $10 agent assistance fee.
• Dial #PMT (#768) from your Verizon phone – Enter your Account PIN when prompted. You can use a saved payment method.

Don’t forget that you can change your Account PIN in My Verizon if you forget it. The automated system is available 24/7.

Pay by Mail

To pay your bill by check or money order through the mail:

• Get your payment mailing address by going to “More options” then “Mailing addresses” in the Verizon Contact Us page.
• Enter your ZIP code to find the address for your area.
• Make your check or money order payable to Verizon.
• Allow 7-10 days for delivery time so your payment arrives by the due date.

There is a returned payment fee of $20-30 for bounced checks depending on your state.

Pay at Other Authorized Locations

You can also pay your Verizon wireless bill at authorized retail locations including:

• CheckFreePay (select locations accept debit cards)
• Western Union (select locations accept debit cards)
• 7-Eleven
• Walmart

Some non-Verizon payment locations charge a small convenience fee up to $3. Call ahead to check payment acceptance and fees.

Payment Methods Accepted by Verizon

Verizon accepts a variety of payment types and options:

• Credit card – Visa, Mastercard, American Express, Discover
• Debit card – Can be used at most payment channels
• Checking account – Routing and account number needed for online or phone payments
• Cash – Accepted at Verizon stores and some other authorized payment locations
• Verizon Gift Card – Sold at Verizon stores and online in various denominations
• Verizon Dollars – Earned through Verizon Visa Card purchases and rewards

You can store payment info like checking accounts and credit cards in your My Verizon account for faster future payments.

Manage Auto Pay and Paperless Billing

Enrolling in Auto Pay and paperless billing qualifies you for up to $10 per month in discounts. Here’s how it works:

• Auto Pay – Your bill is paid automatically each month on the due date using your stored payment method.
• Paperless billing – Receive and view your bill electronically each month instead of mailed paper bills.

To get the discounts, you must have Auto Pay set up from a checking account, debit card or Verizon Gift Card. Credit cards don’t qualify for the Auto Pay discount.

Tips for Avoiding Late Fees

To avoid getting hit with late bill payment fees, keep these tips in mind:

• Note your bill’s due date – Mark it on your calendar so you remember to pay on time.
• Set payment reminders – My Verizon can send you email or text alerts a few days before your bill is due.
• Pay early – Submit payment a week ahead to account for mailing or processing time.
• Arrange automatic payments – Use Auto Pay to have your bill paid on the due date every month.

If you do end up paying late, you may be able to request a one-time late fee removal in My Verizon if you meet eligibility requirements.

Get Started Paying Your Verizon Bill

Paying your Verizon wireless bill is quick and easy when you use one of the convenient payment options. Sign into My Verizon to pay online 24/7, schedule Auto Pay, enroll in paperless billing, and manage all aspects of your Verizon account. With multiple ways to pay, you can choose the method that works best for you each month.