Each month, you have to pay your utility bill, which is a pain. Writing a check and sending it in the mail used to be the standard way to pay a bill, but now Central Hudson gives customers a number of easy ways to do so. Find out how to pay your Central Hudson bill in person, over the phone, or online below.
Paying Online
The easiest way for most people to pay their Central Hudson bill is online. Simply go to the Central Hudson website and click on “Sign In and Pay.” You can pay as a registered user or as a guest.
If you have already signed up, enter your account number and password to pay. You can see your full account dashboard and payment history this way. You can also set up automatic payments to make sure you never forget.
Paying as a guest only requires your account number and the amount due This is quick if you just want to make a one-time payment Guests cannot view full account details or set up autopay.
Central Hudson offers three online payment options:
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Credit/Debit Card: Visa, MasterCard, Discover, and American Express are accepted. There is a $3.95 convenience fee per transaction.
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Electronic Check: Pay directly from your bank account with no convenience fees. You’ll need your account and routing number.
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You can pay your bill with Apple Pay, Google Pay, or PayPal if you have a digital wallet. The fees for using a credit card are the same as those for using a debit card.
Online payments via the Central Hudson website are processed instantly, so you don’t have to worry about late fees as long as you pay by the due date.
Paying by Phone
You can pay your Central Hudson bill over the phone if you’d rather talk to a real person. Call 1-845-452-2700 and select the billing and payments menu option.
The automated system will first ask you to enter your 10-digit account number. Then you’ll select whether you want to pay as a registered customer or a guest.
Registered customers can access account details by entering their phone password. Guests can make a quick one-time payment.
The same credit card, debit card, electronic check, Apple Pay, Google Pay, and PayPal options are available by phone as online. The same convenience fees also apply to card payments.
One advantage of paying by phone is that you can immediately confirm your payment was processed with the agent. Online payments take 24 hours to reflect on your account.
Paying In Person
If you prefer paying your bill face-to-face, Central Hudson has kept the in-person payment option. There are nearly 200 authorized payment locations across Central Hudson’s service area. These include:
- Central Hudson district offices
- Walmart stores
- Local pharmacies like CVS, Rite Aid, and Walgreens
- Grocery stores such as ShopRite, Price Chopper, and Hannaford
- County clerk offices
- Local banks and credit unions
You can pay by cash, check, credit/debit card, or money order at these payment locations. Central Hudson does not operate the payment sites, so convenience fees for card payments vary by location.
Some payment sites also allow you to set up Western Union or MoneyGram money transfers to pay your utility bill. Fees apply for these services.
The advantage of paying in person is being able to use cash if needed. You also get an instant receipt from the payment location. Just be sure to make payments sufficiently early to avoid late fees, as it takes 1-2 business days for in-person payments to hit your Central Hudson account.
Avoid Late Fees and Disconnection
However you choose to pay, the keys with Central Hudson billing are to pay by the due date and pay at least the minimum amount due. This will help you avoid late payment fees and potential service disconnection.
If you cannot pay the full amount due, call Central Hudson at 1-845-452-2700 as soon as possible to set up a deferred payment plan. This can help you maintain service while paying off the balance over time.
Central Hudson aims to make bill payment quick, easy, and flexible. Evaluate the online, phone, and in-person options to choose your preferred payment method each month. Reach out to customer service with any questions on your account or for help setting up autopay and paperless billing.
Central Hudson under investigation for alleged mismanagement over billing practices
FAQ
Can I pay Central Hudson with a credit card?
A line-by-line explanation of each charge on your bill. Avoid seasonal cost fluctuations and get a consistent amount due each month. Have your bills paid automatically from your credit/debit card or bank account.
Does Central Hudson have a grace period?
What is the billing issue with Central Hudson?
ALBANY — State regulators and Central Hudson Gas & Electric have reached a settlement over the utility’s botched 2021 rollout of a new billing system that resulted in missed and erroneous bills as well as inappropriate termination notices.
What happened to Central Hudson?
ALBANY — The New York State Public Service Commission (Commission) today approved a settlement valued at $62. 59% of that amount with Central Hudson Gas
How can I pay my Central Hudson Bill?
You can pay your Central Hudson Bill using the electronic payment system provided through KUBRA. This service allows you to pay your utility bill by credit card or debit card. Payment may take up to 2 business days to process. Central Hudson bills can also be paid on doxo. doxo processes payments for all Central Hudson services, including Electric and Gas.
What payment methods does Central Hudson accept?
Central Hudson accepts Visa, Discover, and Mastercard. Cash is widely accepted at bill payment locations, but many do not accept checks. You can pay your electricity or gas bill in a Central Hudson office, or at a number of designated locations. Unless otherwise noted, all locations accept bill payment by credit card.
Does Central Hudson accept cash?
Cash is widely accepted at bill payment locations, but many do not accept checks. You can pay your gas or electricity bill at a Central Hudson office or at one of several other places that have been marked. Unless otherwise noted, all locations accept bill payment by credit card. All New York Price Chopper locations accept Central Hudson bill payment.
Does Central Hudson have a budget billing service?
Central Hudson has a budget billing service where consumers pay the same amount for 11 months, based on your historical usage. The 12th month is adjusted for differences in usage throughout the year. You can request this service on Central Hudson’s website.
How can I contact Central Hudson?
You can contact Central Hudson directly by phone at 845-452-2700 or by email at lharrison1@cenhud. com. For online bill access, visit Central Hudson’s website.
What are Central Hudson customer service hours?
Central Hudson serves 2,600 square miles in eight counties, such as Kingston and Dutchess. It has about 300,000 electric customers and about 78,000 natural gas customers. Central Hudson’s customer service hours are as follows: Monday through Friday from 8:00 a. m. to 6:00 p. m. , Saturdays from 9:00 a. m. to 1:00 p. m.
