As a Chesterfield County resident, you need to make sure you pay your utility bill on time. There are several easy ways to pay your county’s water, sewer, and other utility bills. Here are the different ways you can pay your Chesterfield County utility bill: in person, over the phone, online, and by mail.
Overview of Chesterfield County Utility Billing
Chesterfield County utilities provide water and sewage services to residents and send bills every other month for these services. The bills show the service period, the previous balance, payments made, water usage charges, sewer usage charges, total current charges, and the amount due.
People have 25 days from the date of billing to pay their utility bill without being charged late fees. Bills that aren’t paid within 25 days are considered past due and will be charged a $1 late fee. 50 or 5% of the unpaid balance, whichever is greater. There is also a 1% interest charge added to the amount that is past due every month that the bill is not paid.
It’s important to pay your utility bill on time every billing period to avoid penalties and potential service disconnection. Chesterfield County offers several payment options to make it quick and convenient.
Pay Online
In Chesterfield County, the customer portal is the best way to pay your bill online. If you want to see your account information and set up automatic payments, you can register and make one-time payments.
To pay online without registering:
- Go to the [Chesterfield County Utility Customer Portal](https://www.chesterfield.gov/448/Account-Management
Monitor Water Usage with Advanced Meters and EyeOnWaterThe EyeOnWater online portal,
Office hours are Monday-Friday, 8:30 a. m. -5 p. m. , excluding holidays. For general information and questions, call 804-748-1271 or email the Utilities Department. Email responses may take up to two business days. For assistance in Spanish, call 804-748-1291.
Utility Water and Wastewater Emergencies
Chesterfield County takes care of the water lines up to the meter and the sewer lines up to the property line. Lines on the property are the responsibility of the property owner. Utility emergency crews are on call 24 hours a day. Call 804-748-1310 if you see an emergency or think there is a problem with any utility lines that are maintained by the county.
Tax Payment Kiosk – Chesterfield County VA
How do I pay my Chesterfield County taxes online?
Please complete and submit an Online Tax Payment Plan Application and a Treasurer’s staff member will contact you within two business days. If you need assistance, you may call 804-748-1201 to submit an application over the phone. Learn how to pay your taxes to Chesterfield County in a variety of ways include online payment in the Citizen Portal.
How do I pay my Chesterfield County utility bills online?
Paying your Chesterfield County utility bills online is fast, easy, and secure. Sign up for an account on the county’s customer portal to get access to useful tools like one-time payments, auto-pay, paperless billing, and more. Dominion Energy also offers simple online payments and account management.
What services does Chesterfield County Utilities Department offer?
Chesterfield County Utilities Department in-person services include accepting water and wastewater payments, accepting applications for new water and/or wastewater connections, establishing new services for customers moving into properties, disconnecting services for customers moving out of properties, and responding to billing questions.
How do I pay Chesterfield County Rural Water Co?
Chesterfield County Rural Water Co. , Inc. offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs. When you use the WEB Payment Portal online, please write the account number with a dash in it, like this: 181810-1. Payment By Mail.
How do I contact Chesterfield utilities?
For information about outstanding charges, call 804-748-1291. Section 18-30 of the Code of the County of Chesterfield was changed on July 1, 2016, and now says that service can be cut off if utility bills and security deposits are not paid. How often are Chesterfield utilities water and wastewater customers billed?.
How often are Chesterfield utilities water and wastewater customers billed?
Chesterfield Utilities’ water and wastewater customers are billed bimonthly (every other month) and are due upon receipt. The following payment options are available without service fees. Changing your service when moving can typically be done within two business days. customer portal is available to make payments online.
