It can be a pain to pay your electric bill because you have to drive to a payment center, wait in line, and fill out forms. You don’t have to worry about that though! Aiken Electric Cooperative gives you a number of easy ways to pay your bill online and on your phone. We’ll show you how to pay your Aiken Electric Coop bill online in this article.
Why Pay Online?
Here are some of the major benefits of paying your Aiken Electric Coop bill online
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It’s fast and easy – Instead of driving somewhere and waiting in a line, you can pay in just a few clicks from your computer or mobile device. The whole process takes less than a minute.
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Available 24/7 – Online payments can be made any time of day or night, on weekends and holidays. You’re not restricted to business hours.
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Saves money: When you pay online, you don’t have to pay fees like you might when you pay in person, by mail, or over the phone.
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More payment options – In addition to credit/debit cards and checking accounts, you can pay using PayPal or even Amazon Pay.
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Stay organized – Your payment history is stored in your account so you can easily track past payments. You’ll also receive email receipts.
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Account management: You can pay your bill and change your information, manage notifications, see your usage history, and more.
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Environmentally friendly – Going paperless reduces waste and saves trees!
How to Pay Your Aiken Electric Bill Online
Paying online is easy – Aiken Electric has multiple options on their website to suit your preferences. Here are the step-by-step instructions for each method:
Option 1: One-Time Payment
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Click on “Pay Now” under the Quick Pay section.
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Enter your account number and the amount you wish to pay.
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Fill in your payment information including credit/debit card details or checking account.
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Review the details and click “Submit Payment”.
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You’re done! You’ll receive a confirmation email with your payment details.
Option 2: Sign Up for an Online Account
Creating an online account allows you to save your payment methods and view detailed account information. Follow these steps:
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Go to https://billing.aikenco-op.org/onlineportal/ and click “Start Here” under Account Access.
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Click “Register” to create a new account.
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Enter your account number, email, username and password. Agree to the terms.
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Verify your account via emailed link.
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Login using your new credentials.
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Under Billing & Payments, choose your preferred payment method.
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Schedule one-time future payments or setup recurring automatic payments.
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Your payment details are saved for next time! Manage everything via your account dashboard.
Option 3: Download the Mobile App
You can manage your electric account right from your smartphone or tablet.
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Login using your online account credentials. You can make an account through the app if you don’t already have one.
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Tap Pay Bill to make one-time payments or setup recurring bills.
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Securely store your payment information for future use.
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Receive notifications, view usage and access account details from anywhere!
Payment Options Overview
Aiken Electric offers flexible payment options to suit your needs:
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Credit/Debit Card – Visa, MasterCard, American Express and Discover accepted.
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Bank Account – Link checking or savings account to pay from your bank.
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PayPal – Use your PayPal balance or linked accounts/cards.
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Amazon Pay – Pay with your Amazon account for easy 1-click checkout.
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Cash – Take cash payments to an authorized payment center.
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Money Order – Mail in a money order with your remittance stub.
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Recurring AutoPay – Setup monthly payments from a stored payment method. No need to remember when your bill is due!
Managing Your Online Account
With an online account, you get full access to view and manage your electric service. Here are some of the key features:
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Account Profile – Update mailing address, phone number, email, password and more. Also add additional contacts to your account.
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Paperless Billing – Opt in to eco-friendly paperless billing to receive bills digitally.
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Payment History – View past electric bills and payments for current and prior years.
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Usage History – Track your monthly and daily electric usage over time. Monitor spikes and patterns.
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Notifications – Receive outage alerts, payment confirmations, due date reminders and other notices via email, text or push notification.
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Service Requests – Report outages, street light issues, and request connections or transfers through your account.
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Energy Reports – See how your usage compares to previous periods and similar households. Identify savings opportunities.
Keeping your account information up to date ensures accurate billing and quick communication in the event of a power outage or other issue. Take advantage of all the account features to get the most out of online bill pay!
Frequently Asked Questions
Is there a fee to pay online?
No! Aiken Electric does not charge convenience fees for online or mobile payments.
When will payment be applied to my account?
Payments are typically applied to your account within an hour if made before 3:00pm on business days. Allow additional time for weekends/holidays.
Is paying on a mobile device secure?
Yes, the mobile apps use advanced encryption and security measures to keep your data safe.
What if I need a copy of my bill or receipt?
Login to your online account to view and download past bills and payment receipts. You can also reprint them from the mobile app.
What do I do if I lost power?
You can report an outage quickly via your online account or mobile app. This helps crews respond faster.
Who do I contact for billing questions?
You can phone Aiken Electric Cooperative at (803) 649-6245 or email them at [email protected]. Live chat is also available during business hours.
Start Simplifying with Online Bill Pay
As you can see, Aiken Electric offers modern tools to make paying your power bill painless. Ditch the old-fashioned payment methods and start enjoying the speed, convenience and organization of online and mobile bill pay. Sign up for an account in just minutes and be on your way to simplified bill management. With a few clicks, you can pay your bill from anywhere and avoid stressing about due dates.
So what are you waiting for? Join the tens of thousands of Aiken Electric members who pay online each month. Their billing process became easier and you can too. Visit Aiken Electric’s website or download the mobile app to get started today!
