Gastonia, N. C. , just minutes west of Charlotte, is one of the area’s best places to live and work with an ideal combination of location, size and livability. Gastonia is the largest of Gaston County’s 13 municipalities and one of the largest cities in the Charlotte metropolitan area. Gastonia has been named an All-America City three times. Its high quality of life is due to its beautiful natural surroundings, friendly neighborhoods, responsive government, and thriving business community. Contact.
Paying your monthly utility bill to Gaston County Utilities doesn’t have to be a hassle. With the variety of convenient payment options available, you can choose the method that works best for your needs. In this article, I’ll walk through the different ways Gaston County Utility customers can pay their bills, from automatic bank draft to online payments to pay-by-phone.
Automatic Bank Draft
Signing up for automatic bank draft is one of the easiest ways to pay your Gaston County Utility bill. This lets Gaston County Utilities take the amount due from your bank account every month.
To enroll, simply complete the automatic bank draft form available on the Gaston County Utilities website and submit it to their Utility Customer Service department. There are no fees to sign up for bank draft.
The main benefits of bank draft are:
- Saves time – no more writing and mailing checks each month
- Avoids late fees – your bill gets paid on time automatically
- Peace of mind – one less bill to remember to pay
You’ll still get a bill every month with bank draft that tells you how much you owe and when the money will be taken out of your account. In general, it’s an easy and convenient way to pay your bill.
Online Payments
For those who prefer electronic payments, Gaston County Utilities offers the option to pay your utility bill online. You can make secure online payments 24/7 using their online payment portal.
To pay online, you’ll need your Gaston County Utilities account number and billing zip code. The online payment portal accepts Visa, MasterCard, Discover, American Express, and electronic check payments. You’ll receive an email confirmation after the transaction is completed.
I like paying online because:
- It’s fast – takes just minutes to complete
- Available anytime – I can pay at my convenience
- Secure – my financial information is protected
- Receipt confirmation – provides peace of mind
Online payments are processed immediately so you don’t have to worry about your payment posting late if you pay at the last minute.
Pay-by-Phone
Another electronic option offered by Gaston County Utilities is pay-by-phone. Simply call the toll-free number anytime and use the automated system to make a payment. You’ll need to enter your account number and zip code to process the payment.
Pay-by-phone accepts payments from debit cards, credit cards, and checking accounts. Just like with online payments, you’ll receive an email confirmation after the transaction goes through.
Reasons I like the pay-by-phone option:
- Quick – takes just a few minutes
- Easy – automated system walks you through prompts
- Available 24/7 – even on nights and weekends
- Email confirmation – provides payment proof
With multiple ways to pay your bill through electronic methods, paying your utility bill is super convenient.
Payment Drop Boxes
If you prefer to pay your utility bill by check or money order, Gaston County Utilities offers several 24-hour drop box locations throughout the county where you can deposit your payment. Drop boxes are located at:
- Gaston County Courthouse
- Gastonia City Hall
- Bessemer City Hall
- Mt. Holly City Hall
- Stanley Town Hall
To use the drop boxes, simply place your check or money order in an envelope along with your payment stub from the bill. Make sure your Gaston County Utilities account number is written on the payment. Drop box payments are collected daily and credited to your account.
I like the drop boxes because:
- They’re accessible 24/7
- Located conveniently throughout the county
- Easy to use – just drop in your envelope
- Safe and secure
In-Person Payments
People can pay their utility bill in person at the Gaston County Courthouse office, which is run by Gaston County Utilities. You can pay in cash, by check, money order, credit or debit card at the office Monday through Friday during business hours.
When paying in person, be sure to bring your utility bill or know your Gaston County Utilities account number. In-person payments allow you to get same day credit to your account.
Reasons I appreciate the in-person option:
- Local office is easy to access
- Friendly staff to assist you
- Accepts various payment types – cash, check, card
- Payment posts same-day
Budget Billing
If you want to spread your utility costs evenly throughout the year, Gaston County Utilities offers a Budget Billing program. This program averages your costs over the past 12 months and lets you pay a fixed amount each month based on that average.
Benefits of Budget Billing include:
- Consistent bill amount helps planning/budgeting
- Avoids seasonal highs/lows in utility bills
- Easy to enroll – just complete a short application
Budget Billing prevents sticker shock from extremely high seasonal bills. Your account is looked at every so often, and if your usage goes up or down a lot, the monthly budget amount can be changed.
Assistance Programs
If you are struggling to pay your utility bill, Gaston County Utilities partners with local assistance programs that may be able to help. Some of the programs include:
- Gaston County Department of Social Services – provides crisis energy assistance for households that qualify based on income.
- Salvation Army – may assist with a portion of utility bills for households facing financial difficulties.
- Area churches/nonprofits – some provide limited emergency utility bill funding.
I recommend contacting Gaston County Utilities at 704-922-7717 to learn about eligibility requirements and how to apply for these assistance programs if needed. Utility staff can also advise you on payment plan options.
Final Thoughts
Hopefully this overview gives you a better understanding of the various ways you can pay your Gaston County Utility bill. From automatic payments to online payments to budget billing, there are many options to fit your needs and preferences. Reach out to Gaston County Utilities if you have any other questions about paying your utility bill.
Utility Payment Plan – No Surprises
FAQ
What is the phone number for the city of Gastonia utility payment?
Pay By Phone Pay your bill anytime, from anywhere, using MasterCard, VISA, Discover or Electronic check by calling 1-888-484-9465.
How do I disconnect from City of Gastonia?
To place a request to disconnect services at your current location please complete all information on the form below and return to us via email at billing@cityofgastonia. com or via FAX at 704- 869-1055. Please allow at least two (2) working days for us to process your request.
How do I call the city of Gastonia?
How can I pay my City of Gastonia utility bill?
To pay your City of Gastonia utility bill, send the form for an automatic bank draft to our Customer Service department. You can also put your payment in the blue window envelope that comes with your monthly utility bill and mail it.
How do I pay my utility bill in Gastonia & two rivers?
City of Gastonia and Two Rivers Utilities customers have several options available for paying their monthly utility bill. No Charge Payment Options Automatic Bank Draft Save time and money by participating in the City’s Automatic Bank Draft Program for your monthly utility bills.
How do I make a payment in Gastonia?
For your convenience, a link is also located on the main page of the City of Gastonia’s website at www. gastonianc. gov. Here you will find all the information you need to make your payment. Please note that payments made after 5:00pm, on weekends or holidays, will be posted the next business day.
How much does City of Gastonia Utilities cost?
The average monthly bundled electric bill for City of Gastonia Utilities is $119. 03, compared to the North Carolina average of $125. 00 and the US average of $125. 00 for bundled service.
What information can I access with my city of Gastonia account number?
Using your City of Gastonia account number or your Social Security Number and address, you can quickly find out how much is owed, how much has been paid, when the bill is due, and when it is disconnected. In addition, you can verify open reconnect orders for your location, process payments or payment arrangements or speak to a Customer Service Representative.
What is utility customer service?
Utility Customer Service is responsible for timely and accurate billing for City of Gastonia services, the collection of City revenues and requests for new, transfer or termination of utility service. If you are a City of Gastonia Utility customer and have an after-hours emergency with your utility service, please call 704-866-6843.
