Paying bills can be a tedious task – from finding the paper invoice, writing checks, purchasing stamps, to actually mailing it out. With today’s technology, paying bills online is easier than ever. Cocoa Utilities in Florida now offers online bill pay to streamline the payment process for their customers. This new system provides a quick, secure way to review your bill and submit payment anytime, anywhere.
Overview of Cocoa Utilities
Residents and businesses in Cocoa, Florida can get water, sewer, and reclaimed water services from Cocoa Utilities, which is owned by the city. With over 15,000 customers across the city, Cocoa Utilities is committed to providing high-quality utility services and improving infrastructure in the community.
As part of their promise to customers, they use technology to make customer service better. Customers can easily manage their utility accounts online now that they can pay their bills online.
Benefits of Paying Your Cocoa Utilities Bill Online
Paying your Cocoa Utilities bill online via their new system provides a number of benefits:
Convenience
You can now securely pay your utility bill online 24/7. No need to write and mail checks or drop off payments during business hours. Pay on your schedule from your computer or mobile device.
Efficiency
Online payments process faster than mailing in a check which can take over a week to clear and post to your account Online payments are credited to your account immediately, keeping your account up-to-date
Paperless Billing
Opting for paperless billing means less clutter and no chance of your bill being lost or delayed in the mail. View and pay bills through the online portal or via email notification.
Avoid Late Fees
Paying online means never missing a payment deadline. The online system accepts payments up until 11:59pm on the due date, so you can avoid those pesky late fees.
Payment Notifications
When you pay online, the system can confirm and remind you of the payment by phone, text, or email. Find out if your payment went through and get reminders before the next bill is due.
Account Management
You can see your past bills, make payments, change your account information, and sign up for auto-pay through the online portal. The online system lets you handle every part of your utility account.
How to Pay Your Cocoa Utilities Bill Online
Ready to start enjoying the benefits of paying your Cocoa Utilities bill online? Here is how to get started
Set Up Your Online Account
First, you will need to register for an online account on the Cocoa Utilities online payment website, managed by their partner FirstBilling.
Visit https://cocoafl.firstbilling.com/ and select “Register” to create your account. Provide your account number, name, email address, and create a password.
Registering creates your user profile which stores your payment information for future transactions.
View & Pay Your Bill
Once your account is created, you can immediately view your current bill and account balance. Select “Make Payment” to proceed to the payment interface.
The system accepts VISA, MasterCard, Discover, American Express, and electronic checks. Enter your payment information and submit payment.
Manage Automatic Payments
For hands-free bill payment, you can enroll in auto-pay through the online system. With auto-pay enabled, the system will automatically charge your card on file each month for the full statement balance.
Simply check the auto-pay box when making an initial payment. You can cancel or edit auto-pay anytime through your account dashboard.
Update Profile & Payment Method
Inside your online account, you can update your contact information, change your password, and update payment methods on file at anytime.
Be sure to update your payment method immediately if your card expires or you close an account. This ensures your auto-payments will continuously process each month.
Receive Bill Reminders & Confirmations
Once activated, the system can send you bill reminders and payment confirmations via your choice of email, text message, or automated phone call. Receive due date reminders and instant confirmation of payments.
Online Bill Pay Makes Life Easier
Cocoa Utilities’ online bill pay system brings their customer service into the digital age. This convenient, fast, and secure payment portal simplifies the entire billing process.
Customers can now view their live account balance, receive bill notifications, and make instant payments online or via mobile app 24/7. Plus, account management features allow customers to control all facets of their utility account digitally.
Online payments are the way of the future – reducing late payments, mail hassle, and saving customers time and money. Kudos to Cocoa Utilities for utilizing technology to provide an improved billing and payment experience for their customers!
City of Cocoa Utility Payment Options
FAQ
Where to pay city of cocoa water bill?
Utility Payment Kiosk located near the south entrance to the City Hall building is available 24 hours and accepts cash, check, and card* payments and provides receipts.
What county is Cocoa in?
Brevard CountyCocoa is centrally located in Brevard County and the State of Florida, giving you access to the Orlando region without the costs of operating there.
