How to Pay Your Sacramento County Utility Bill online, by mail, or in person

There are several easy and convenient ways to pay your Sacramento County utility bill: online, by mail, or in person. Making on-time utility payments keeps your service going and keeps you from having to deal with late fees or collection actions. Sacramento County lets you pay in a number of ways, so you can choose the one that works best for you.

Online Payment

The easiest way to pay your Sacramento County utility bill is online through the county’s website This option allows ratepayers to securely pay 24/7 without leaving home.

To pay online, go to www.saccounty.gov/services/Pages/Pay-Utility-Bill.aspx and click on “Access My Utilities.” First-time users will need to create an account which requires your 10-digit account number and an email address.

Once logged in, you can view your current balance, payment history, and submit a payment by e-check from your bank account or by debit/credit card. The online payment portal accepts Visa, MasterCard, American Express, and Discover cards.

Online payments are processed immediately and you will receive a confirmation email with your payment details. Paying online also allows you to setup automatic recurring payments so your bill gets paid on time without any extra effort.

Pay by Mail

For those who prefer paying by check or money order, Sacramento County utility bills can be paid by mail.

Take the payment stub off of the bill and write your 10-digit account number on a check or money order if you want to pay by mail. Put your payment and the stub in the return envelope that was given to you and mail it. Payments should be addressed to:

Sacramento County Utilities
P.O. Box 1804
Sacramento, CA 95812-1804

Be sure to mail your payment at least 5 business days before the due date to ensure it is received on time Late payments received after the due date are assessed a 10% penalty

Payments sent by mail are processed as soon as they arrive, so make sure you have enough money in your account to avoid fees for checks that are returned. You can be sure that your mail-order payment will get there on time if you track its delivery.

Pay in Person

People who want to be sure that their payment was received can pay their utility bills in person at any of the County Service Centers spread out across the region.

Payments can be made by cash, check, money order, or credit/debit card at:

• Bradshaw Center: 8775 Bradshaw Rd, Sacramento
• South Service Center: 2700 Stockton Blvd, Sacramento
• North Highlands-Foothill Farms Center: 5229 Hazel Ave, North Highlands
• Franklin Service Center:7000 Franklin Blvd., Suite 540, Sacramento
• Galt Service Center: 210 N. Lincoln Way, Galt

In-person payments are processed immediately and receipted on the spot. Payment stubs are available at each location to record your 10-digit account number. The centers accept Visa, MasterCard, Discover, and American Express debit/credit cards.

Service center hours are Monday to Friday 8am to 5pm, except County holidays. Payment must be received before 4:30pm to be considered received that day.

Along with accepting payments, the service centers can also help with other common utility requests like starting/stopping service, owner changes, mailing address updates, or billing questions. Multilingual assistance is available.

Avoid Late Fees

Sacramento County utility bills have pre-printed due dates approximately 20 days after being issued. Payments received after the due date will incur a 10% late penalty charge.

If your payment will be late, contact the Sacramento County Utilities Billing Services at 916-875-5555 as soon as possible to see if a waiver can be granted. Waivers are only allowed occasionally for extenuating circumstances.

Late bills also risk water or sewer service interruption and collections actions. Paying your utility bill by the due date ensures uninterrupted service and avoids extra fees.

Payment Assistance Programs

Sacramento County offers payment assistance programs to help qualified low-income households pay their utility bills. These programs can cover total balances or help make regular payments more affordable.

Bill assistance programs require an application with income verification. To learn more and apply, contact Sacramento County Utilities Billing Services at 916-875-5555 or [email protected].

Recurring AutoPay

For the ultimate convenience, Sacramento County utility customers can enroll in recurring autopay. This optional program automatically deducts the amount due from your bank account or credit card each billing cycle.

With autopay, bills get paid on time without the hassle of remember to pay manually. Customers have peace of mind knowing service will never get interrupted due to a late payment.

Enrolling in autopay is easy and can be setup online or by contacting Sacramento County Utilities. You can cancel or change your autopay option anytime as needed.

Keeping Your Account Up-to-Date

To avoid any payment issues, be sure to notify Sacramento County Utilities anytime your contact information changes, including:

• Mailing address for paper bills
• Email address for electronic bills and reminders
• Phone number for account access and notifications

You can update your contact details over the phone, in-person at a service center, or online through your utility account portal.

Also notify the county immediately if ownership changes occur on your property so the account can be transferred properly to the new owner.

By keeping your account details current and making timely payments, you can avoid unnecessary fees and issues. Sacramento County makes paying utility bills fast and convenient through multiple online, mail, phone, and in-person options. Contact Sacramento County Utilities Billing Services if you ever have any payment questions.