Paying your utility bill is an essential part of being a resident or business owner in Fort Myers. The city offers several convenient options for paying your water, sewer, stormwater, and solid waste services bill online, saving you time and hassle. In this comprehensive guide, we’ll walk through the process of setting up and using the City of Fort Myers online utility billing system.
Overview of Fort Myers Utility Billing
The City of Fort Myers provides water, sewer, stormwater and garbage services to residents and businesses within city limits The city bills monthly for these utility services.
Each month’s utility bills are sent out by the Utility Billing department around the 20th. To avoid late fees, payment is due by the 10th of the following month. You can call, email, visit, or pay your bills in person.
Fort Myers offers paperless billing if you’d like to save paper and receive your bill electronically. You can also set up automatic payments so your bill gets paid on time each month automatically.
Benefits of Paying Your Bill Online
Paying your Fort Myers utility bill online provides several advantages
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Convenience: You can pay online from anywhere at any time, without having to send a check or go to City Hall.
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Tracking payments: Your online account keeps a record of all the payments you’ve made, which makes it easy to keep an eye on them.
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Paperless billing: Reduce clutter and waste by going paperless.
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Auto-pay: Set up recurring payments to avoid late fees.
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Account management: Update account and contact information through your online account.
How to Set Up an Online Account
It doesn’t take long to make an online account with the City of Fort Myers. Follow these steps:
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Go to the City of Fort Myers website’s Online Payments page.
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Click on “Pay City Utility Bill Online.”
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On the next page, click on the “New users register for access here” link.
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Enter your account number and the last name on the account, then click “Next.”
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Fill in your contact details including email address and phone number.
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Enter your payment information such as credit/debit card or e-check.
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Review the Terms & Conditions and click “I Agree” to complete registration.
You will receive a confirmation email with a temporary password to access your new online account.
How to Pay Your Bill Through the Online Account
Once your online account is set up, you can easily pay your utility bill in just a few clicks when logged in:
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Go to Online Payments and click on “Pay City Utility Bill Online.”
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Log in using your email and password.
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Your account balance will be displayed. Click “Make Payment” to proceed.
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Enter your payment amount (minimum due, current balance due or other amount) and click “Add to Cart.”
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Review your shopping cart, then click “Proceed to Checkout.”
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Enter your payment information and complete the transaction.
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Your payment will be processed and you will see a confirmation screen.
You will also receive a confirmation email with your payment details. Payments made before 5:00 PM reflect same day.
Tips for Managing Your Online Account
Your City of Fort Myers online account makes managing your utility services easy. Here are some tips:
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Update your contact information under “My Profile” if you move or change phone numbers.
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Opt into paperless billing to receive bills electronically.
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Sign up for auto-pay to have payments processed automatically each month.
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Check your balance and view payment history under “My Account.”
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Schedule one-time future payments for a specific date under “Payments.”
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View past statements and bills under “Documents.”
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Set up notifications to be alerted via email about due dates, past due bills, payments and other account activity.
Paying your Fort Myers utility services bill online is a quick and easy process with many benefits. Use this step-by-step guide to set up your online account and start paying your bill conveniently from home in just minutes. Managing your City of Fort Myers utility account online gives you more control and makes staying on top of your bill hassle-free.
CROSS CONNECTION PROGRAM & BACKFLOW PREVENTION
Gateway Services Community Development is committed to helping protect your drinking water from potential contamination by following the requirements set forth by Florida Department of Environmental Protection and Florida Administrative Code 62-555. 360. Water customers are responsible for the installation, maintenance, testing and repairs of all backflow prevention assembly.
Gateway Services has contracted with Backflow Solutions, Inc (BSI) to administer their cross-connection control / backflow tracking program. The District will utilize BSI Online for certified testers to submit all test results related to water customers’ backflow prevention devices for the Potable Water lines & Fire Protection lines.
Annual backflow assembly inspection reports must be submitted online via the BSI online program at www. bsionlinetracking. com Once an account has been established with BSI, water customers will be provided a Customer Confirmation Number (CCN) for their property.
If a customer has never sent BSI Online online test results before, they must have their certified tester call BSI at 800-414-4990 to send results and get a CCN for future submissions. Established water customers with BSI may contact BSI at 800-414-4990 or email Utilitybilling@gatewaydistrict. org to obtain their existing CCN. The certified tester will be required to have the CCN to submit test results online.
Water customers will be given 30 days’ notice before the annual testing date for all backflow prevention assemblies is due.
Certified Backflow Testers:
For more information on how to submit a report for a new or current customer to BSI, please contact BSI at 800-414-4990 or email bsionline@backflow. com.
Testing Company Support • Phone: 800-414-4990 • Email: [email protected] • Fax: 888-414-4990
For more information on becoming an approved tester, please visit BSI Online.
All test performed within the boundaries of Gateway Services, shall be submitted under the water provider of Gateway Services Utilities, NOT Lee County or City of Fort Myers Utilities . If test results aren’t sent to Gateway Services by the due date, the account will be considered late, and the Utility water customer may be charged late fees.
Fort Myers utility bill payment center 4th of July hours
FAQ
How do I pay my Lee County utility bill by phone?
If a customer calls 1-855-895-6939, they can pay their utility bill over the phone with a debit card, credit card, checking account, or savings account. They will be prompted to enter utility account number and billing zip code.
Where do I pay my water bill in Laurel, Mississippi?
Our water bill drop box is on the side of City Hall that faces Yates Avenue. You can also pay in person at City Hall, or you can mail your payment to us. You can also pay online from this website.
How to pay Palm Beach County water bill?
Pay with a check by phone by calling 561-740-4600 or 877-477-1305, option #2. Mail your payment using the pre-addressed return envelope that is included with your bill. Remember that you need to send back the right part of your bill with your payment so that your account gets credited at the right time.
How do you pay a water bill in BC?
What is city of Fort Myers online utilities service?
Welcome to City of Fort Myers online Utilities service. This service allows utilities customers to check account balances, pay bills, view transaction history, and examine usage information. UTILITY BILL PAY IS EASIER THAN EVER!
How can I pay my City of Fort Myers (FL) Bill?
You can pay your City of Fort Myers (FL) bill directly on this website or on doxo using credit card, debit card, Apple Pay, or bank account. For billing inquiries, contact them directly at 239-321-7000. If you can’t find your paper bill, you can access it online on the City of Fort Myers (FL) website.
How do I pay my water bill in Fort Myers?
Utility Billing – How can I pay my water bill? In person – You may pay your utility bill in person at the Utility Billing Payment Center located 2925 Dr Martin Luther King Jr. Blvd. Fort Myers 33916. Online – You may pay your utility bill on line by visiting www.cityftmyers.com/billpay to access your utility account.
Where can I pay my utility bill?
The Utility Billing Payment Center, 2925 Dr Martin Luther King Jr Blvd., the hours for the lobby and drive-thru will be 8:00am-5:00pm daily, Monday – Friday. Utilities customers can check account balances, pay bills, view transaction history, and examine usage information. View and pay your bill online: www.cityftmyers.com/billpay
How do I pay my utility bill in Tampa?
Visa, Master Card, American Express and Discover are accepted. By mail – You may send your payment by mail to: Post Office Box 30185 Tampa, FL 33630-3185. Please allow an additional 5-7 days for mailing and processing. 1. Utility Billing – When is the Utility Billing office open?
What are utilities services?
These services allow Utilities customers instant access to their accounts. Some services are open to the public, others require registration. Please select a service from the menu on the left to begin.
