All services and fees will be penalized if not paid by the due date on the bill.
Paying your water and sewer bill is an essential part of being a homeowner or renter in Georgetown. While it may seem like a routine task, there are a few things you should know to make paying your Georgetown water and sewer bill as smooth and easy as possible In this article, we’ll walk through the various ways you can pay your Georgetown water bill, as well as provide tips for understanding your bill and setting up automatic payments.
Overview of Georgetown Water and Sewer Providers
There are two main providers of water and sewer services in Georgetown:
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Georgetown Municipal Water and Sewer Service (GMWSS) Provides water distribution and wastewater treatment to residents of Georgetown, Stamping Ground, Sadieville and Scott County
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Georgetown County Water and Sewer District (GCWSD) Provides water and sewer services to residents of Georgetown County and parts of Horry County.
Both companies offer similar services, but you need to know which one serves your home or business to make sure you pay the right bill. You can find this information right on your monthly bill.
When to Expect Your Bill
Both GMWSS and GCWSD bill customers on a monthly basis. Your bill will include charges for water and sewer services from the prior month.
GMWSS bills are typically sent out on the 10th of each month, with payment due by the 28th.
GCWSD bills on a monthly cycle as well, with payment due by the 15th of each month to avoid late fees.
To avoid late fees, it’s important to keep track of when your bill is due and when it will arrive. Setting a reminder every month can help you remember to do it.
How to Read and Understand Your Bill
Before paying your Georgetown water/sewer bill, it’s important to take a few minutes to read through and understand the charges. Your bill will include:
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Basic service charge: A fixed monthly fee to maintain your access to water and sewer systems.
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Water usage fee: Charges based on your actual metered water consumption each month. Rates increase with higher usage.
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Sewer usage fee: Charges based on your water usage, since your sewer usage is assumed to be the same as your water usage.
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Taxes and fees: These may include sales taxes and any fees the city or county charges.
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Charges for garbage collection (GMWSS only): GMWSS bills the city’s hired trash hauler for garbage collection fees.
Carefully reviewing the fees and charges on your bill can help you identify any potential errors and understand price increases from month to month.
Ways To Pay Your Georgetown Water/Sewer Bill
Georgetown offers several convenient payment options:
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By mail: Detach and mail the payment stub from your paper bill with a check or money order. Allow 7-10 days for mail delivery time before the due date.
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Online bill pay: Both GMWSS and GCWSD allow online payments via credit/debit card or e-check. Create an online account to access bill pay.
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Over the phone: Call your provider’s customer service line during business hours to pay with a card by phone.
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In person: Visit your provider’s office during business hours to pay by cash, check or card.
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Automatic bank draft: Set up a recurring automatic payment from your bank account each month. Ensures you never miss a payment!
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By text: GCWSD offers text payment options. Text your bill account number and payment amount to a designated phone number.
No matter which method you choose, be sure to have your account number handy to reference your account. Having multiple ways to pay makes it easy to pay on time, even when you’re on the go!
Tips for Avoiding Late Fees
To avoid getting hit with late fees when paying your Georgetown water/sewer bill, keep these tips in mind:
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Pay early – Don’t wait until the due date, which can risk delays in processing. Give yourself a cushion of several days.
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Set reminders – Mark your calendar with bill due dates and set up alerts on your phone.
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Go paperless – Get e-bill notifications so bills don’t get lost in the mail.
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Check your balance online – Log in to your online account periodically to check for new bills.
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Setup autopay – Automating payments gives peace of mind that they’ll always be on time.
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Update your info – Keep your contact details and payment info current with your provider.
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Ask about extensions – If you’re in a bind, call and ask about a short-term extension to avoid late fees.
Signing Up For Automatic Payments
For maximum convenience and reliability in paying your Georgetown water/sewer bill on time every month, consider enrolling in automatic payments through your provider. Here are the steps to get set up:
With GMWSS:
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Log into the GMWSS customer portal
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Select “Setup Automatic Bill Pay”
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Agree to the terms and conditions
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Choose your payment method (bank account or credit/debit card)
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Select the option to make your automatic payment either the minimum due or full balance
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Enter your payment information
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Verify payment details and submit
With GCWSD:
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Download the ACH authorization form
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Complete the form with your account and payment details
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Mail or deliver the form to GCWSD offices
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Allow 30 days for processing before payments begin
That’s it! With autopay in place, you can rest assured your water/sewer bill will be paid correctly and on time every month. One less utility chore to keep track of!
Paying your water and sewer bill doesn’t have to be a hassle if you know all the payment options available and take advantage of automated payments. Follow the tips in this guide to master paying your Georgetown utilities bill with ease. Don’t let late fees drain your wallet – take control of your bill payment today! Let us know if you have any other questions.
Our focus is on water distribution and wastewater treatment to over
15,000 customers in Georgetown,Stamping Ground,Sadieville and Scott County,
Kentucky. Our mission is to provide our customers with the best possible product
at the lowest possible price, while maintaining one of the most up-to-date
treatment systems in the state.
- Applications
- Forms
- Requirements
- Info
- Service Areas
- Connection Requirements
- Water / Sewer Availability Requests
- Standard Water and Sewer Details
- Water Specifications
- Sewer Specifications (Coming Soon)
- Pay Bill
- Frequently Asked Questions
- General Info
⢠Make a Payment (Credit / Debit / e-check) ⢠Schedule Payments ⢠Pay by Text ⢠Check Account Balance ⢠View Usage History ⢠Sign Up for E-Bills (Additional Info).
Annual Hydrant Flushing Notice
Starting Monday, April 22, 2024, GMWSS will begin its annual hydrant flushing, continuing over the next 2-3 months. This routine maintenance ensures the integrity and quality of our distribution system and proper functioning of hydrants. Please use caution in the flushing area due to possible water on the roadway. Some tap water discoloration may occur, which is normal. If discoloration persists after running your faucet briefly, please call 502-863-7816. For after-hours assistance, call 502-863-7816 and press 3 to leave a detailed message in the water emergency inbox. For updates and flushing locations, visit GMWSS.com (Advisories Map), our Facebook page, or Nextdoor app.
It has come to our attention that Walmart offers alternative payment options for utility bills for a fee. Please be advised that this is not an official GMWSS payment method and GMWSS cannot guarantee any payment made with a third-party service will be received. There also may be a delay in a third-partyâs processing of payment services, which can result in payments being overdue and subject to service termination. Payments made directly through GMWSSâs bill-pay offerings are the only way to ensure immediate posting on a GMWSS customerâs account. Looking for guaranteed and secure payment options? You may pay on our website at GMWSS.com/payments, by the automated phone system, and at our offices by cash, check or credit/debit. All of our convenient payment options are provided to you free of charge!
Georgetown Municipal Water & Sewer Service (GMWSS) is currently accepting applications for the positions of Sewer Collection Operator Trainee, Wastewater Maintenance Mechanic / Operator, Wastewater Treatment Plant Operator (Trainee), and Water Treatment Plant Operator (Trainee). Excellent benefits package and salaries offered. You can get an application form and a full job description from Barb Bowman at 1000 W Main Street, Georgetown, KY, or from the GMWSS website at GMWSS. com/jobs. Applications will be accepted until the position is filled. An application MUST be submitted. A resume does not substitute for an application. Passing a physical exam, drug/alcohol screening, and background check are conditions of employment.
Georgetown City Council approves water and sewer rate increase
Is Georgetown County Water & Sewer District part of county government?
Q. Is Georgetown County Water and Sewer District part of County Government? A. No. We are a special purpose district that is governed by a seven member board of directors. These board members are volunteers who live throughout Georgetown County and are also users of GCWSD’s services. Q. Where are your offices located? A.
How do I pay my gcwsd Bill?
A . Bank Draft —This convenient method allows you to have monthly charges automatically drafted from your checking or savings account. You can find an authorization form on the back of your bill or call our customer service line at (546-8408 to get one.) Online —Go to www. gcwsd. com and look for the “Pay Your Bill “ button.
How do I pay gmwss online?
GMWSS Portal online payments. GMWSS has partnered with Invoice Cloud for online and automated phone payment services. GMWSS Account No (without dashes) and Service Address Street Name are required. Service Address Street Name must match exactly as printed on bill. (E. G. Service Address: 1 Franklin Lane – Search Field: Franklin).