Residential utility services provided by the city include water, reclaimed water, trash and recycling collection, wastewater, and stormwater. Residents can manage their utilities account online or by calling 727-893-7341.
Paying your utility bill is an essential aspect of being a responsible resident of St Petersburg. With easy online options, you can pay your St Petersburg utility bill conveniently without leaving home. This article provides a step-by-step guide to paying your St Petersburg utility bill online through the city’s Click2Gov system.
What is Included in the St Petersburg Utility Bill?
The St Petersburg utility bill includes charges for
- Water
- Reclaimed water
- Wastewater
- Trash and recycling collection
- Stormwater
The city of St. Petersburg offers these utility services to people who live there. You can pay for these important services online, over the phone, through the mail, or in person using your utility bill.
Why Pay Your St Petersburg Utility Bill Online?
Paying your St Petersburg utility bill online through Click2Gov provides several benefits:
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Convenience You can pay anytime anywhere without visiting City Hall.
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Ease of Use: The online system is user-friendly and secure.
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Paperless: Go paperless by signing up for electronic billing.
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Avoid Late Fees: Pay by the due date to avoid late fees.
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Payment History: Your payment history is stored securely online.
Paying online helps you manage this monthly task easily.
How to Pay Your St Petersburg Utility Bill Through Click2Gov
Follow these steps to pay your St Petersburg utility bill online:
1. Go to the Click2Gov Website
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This is the login page for Click2Gov utility payments.
2. Select “One Time Payment”
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Choose “One Time Payment” to pay your bill without logging in.
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This allows you to pay as a guest.
3. Enter Your Account Number
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Your St Petersburg utility account number is located at the top of your paper bill.
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Enter the entire account number accurately to avoid errors.
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The account number must be entered exactly as it appears on your bill.
4. Enter Payment Information
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Enter the payment amount due. This is shown on your utility bill.
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Select a payment method – credit card, debit card or eCheck.
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Enter your payment details and submit.
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A $2 convenience fee applies to credit/debit payments. eCheck is free.
5. Get a Payment Confirmation
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After submitting payment, you will receive a confirmation number.
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Payment takes 1-2 business days to process.
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Log in later to view your payment history.
Sign Up for Paperless Billing
If you sign up for electronic utility bills through Click2Gov instead of paper bills being mailed to you, you can go paperless.
To enroll in paperless billing:
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Login to your Click2Gov account.
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Go to “My Profile.”
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Check the box to opt-in for paperless billing.
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Enter your email and save changes.
Once enrolled, you’ll receive an email when your new eBill is ready to view. This saves paper and makes bill pay even more eco-friendly.
Use Automatic Payments
For hassle-free utility bill payment, enroll in automatic monthly payments through Click2Gov. This automatically pays your bill from your bank account each month.
To set up automatic payments:
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Login to your Click2Gov account.
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Under “My Profile,” click on “Manage AutoPay Accounts.”
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Choose your bank account and enter details.
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Check the box to enroll and submit the form.
Your bill will now be paid automatically each month on the due date. Just monitor your bill as usual.
Check Payment History Online
Your entire utility payment history is available online through your secure Click2Gov account.
To view past payments:
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Login to your account.
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Go to “View Bill History.”
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Select a bill date to see the payment amount and method.
This provides a convenient record of all your utility payments in one place.
Get Account Alerts by Email
For account notifications, enter your email under “My Profile” on Click2Gov. This sends you:
- Payment receipts
- Past due notices
- Other billing alerts
Stay up-to-date on your account status through email alerts.
Access Customer Support
If you need help with Click2Gov utility payments, contact customer support:
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By phone at (727) 893-7341 from 8am to 5pm on weekdays
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Use the live chat box on Click2Gov
The helpful people who handle utility billing can answer your questions and help you use the online payment system.
Paying your St Petersburg utility bill online using Click2Gov is fast, easy and secure. By enrolling in paperless billing and automatic payments, you can simplify utility payment even further. Keep track of your account status and payment history all in one convenient place online. Leverage the benefits of online utility bill pay today for a hassle-free experience.
How to Make a Payment
- PAY BY MAIL: Use the return envelope that comes with the bill to mail in your payment.
- PAY ONLINE: Pay online (credit, debit or eCheck)
- AUTO PAY: Fill out the Utility Bill Automatic Payment Enrollment Form to set up automatic payments. Once you’re set up, the utility bill will be paid on time by automatically withdrawing money from a linked checking or savings account. You will still get a monthly statement to look over, and the amount you owe will be taken out of your bank account every month. This service is only available through U. S. Banks. Keep paying your bill as usual until you get your first bill that shows that you have signed up for automatic payments.
- PAY BY PHONE: Call 727-893-7341 and use the Interactive Voice Response (IVR) system to pay by phone.
- GO IN PERSON TO PAY: You can pay in person at the main office or a satellite office located far away, 8 a.m. m. to 5 p. m. The drop box only takes checks or money orders. Cash or past-due payments are not accepted. Main Office — One 4th St. N. Satellite Office at Enoch Davis Center — 1111 18th Ave. S.
Late Fees & Billing Information
The City of St. Petersburg has temporarily waived late fees and notice fees for utility accounts, as well as water meter lock-offs due to non-payment in response to the widespread impact of Hurricane Helene and Milton. This is in effect until December 31, 2024. Learn more about this emergency waiver here.
Utility bill payments are considered late approximately 20 days after billing. If payment isn’t made by the due date, a reminder letter is sent to the customer’s address. Customers are provided with a return envelope to mail in their monthly utility bill payment. The payment mailing address is already printed on the back of the top part of the monthly bill. This address will show up through the window of the return envelope. If the return envelope is not available, mail payments to P. O. Box 33034, St. Petersburg, FL 33733.
Note: A $2. For all credit card and debit card transactions made over the phone or online, a $1.00 convenience fee will be added. Electronic Checks (eChecks) are accepted at no additional cost.
Residents that are having trouble paying their utility bill can call the Utility Customer Service Call Center at 727-893-7341 to make payment arrangements. The Utility Customer Service Call Center is open 8 a.m. to 5 p.m., Monday through Friday. Customers are encouraged to make payment arrangements with the City as soon as possible to avoid the associated fees.
Here’s why St. Pete utility bills will increase in October
Can you pay a utility bill in St Petersburg?
Only checks or money orders are accepted in the drop box; no cash or overdue payments. The City of St. Petersburg has temporarily waived late fees and notice fees for utility accounts, as well as water meter lock-offs due to non-payment in response to the widespread impact of Hurricane Helene and Milton. This is in effect until December 31, 2024.
When are utility bills due in St Petersburg?
Utility bills in St Petersburg are due 20 days after they are issued. If payment is not received on time, a late fee of $5 or 1. 5% of the balance (whichever is greater) will be applied. The city’s utility department will also begin the collections process, which involves additional fees.
Does St Petersburg have a late fee waiver?
The City of St. Because Hurricanes Helene and Milton had such a big effect, Petersburg has temporarily waived late fees, notice fees, and water meter lock-offs for people who haven’t paid their bills. This is in effect until December 31, 2024. Learn more about this emergency waiver here .
What services does St Petersburg offer?
Residents of St. Petersburg can get a few important utility services from the city, such as: These services are run by the city’s Utility Accounts Division. On a monthly basis, residents receive a utility bill outlining the charges for that period. The total depends on factors like your water consumption and the base service fees.
How can I reduce my utility costs in St Petersburg?
One of the best ways to cut down on utility costs in St. Petersburg is to use less water around your house. Simple habits like turning off the faucet while brushing your teeth, taking shorter showers, watering your lawn efficiently, and promptly fixing leaks can lead to significant savings.
How do I pay my utility bill in Pinellas County?
Pinellas County Utilities offers a variety of options to pay your utility bill. One of the easiest ways is to pay your bill online using the button below. Electronic check payments submitted after 5 p.m. will post on your utilities account within two business days.
