Payment of your water bill is a regular task that all Bartlett residents must do. The City of Bartlett used to require you to mail a check or go to City Hall in person to pay your bills. Now, you can easily pay online.
It’s easy and takes only a few minutes to pay your Bartlett water bill online. We will walk you through the whole process step by step in this detailed guide. You’ll be able to pay your water bill quickly and easily from home by the end.
Why Pay Your Water Bill Online?
Here are some of the key benefits of paying your Bartlett water bill online:
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It’s quick and easy—the online system is designed to be quick and easy to use. You don’t have to drive anywhere or write a check.
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Pay whenever and wherever you want—as long as you have internet, you can pay your bill at any time.
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Multiple payment options – Pay with credit card, debit card, or electronic check.
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Payment history – Your payment history is stored in your account so you can look back at past transactions.
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Paperless billing – Go green by getting bills sent electronically to your email.
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Account management – Update account information, enroll in autopay, and more.
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Money saving – Avoid late fees by paying on time without leaving home
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Security – Your information is protected by top security measures.
Paying online saves time and gives you flexibility. It’s no wonder a growing number of Bartlett residents are making the switch.
Step 1: Navigate to the Online Payment Website
The first step is to go to the City of Bartlett’s online payment website You can get there in a couple different ways
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Go directly to https://www.cityofbartlett.org/1242/Online-Payment-Services
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Go to CityofBartlett.org and click “Payments” at the top then “Online Payments.”
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Or from the CityofBartlett.org homepage, scroll down and click the “Utility Billing or Tax Payments” button under Online Payment Services.
All three options will take you to the same page – the portal for making online payments to the City of Bartlett.
Once you’re on the payment portal page, you’ll see blue buttons to pay your utility bill, pay your taxes, or pay a traffic citation. Click the blue “Utility Billing” button to proceed.
Step 2: Create an Account
If this is your first time paying your Bartlett water bill online, you’ll need to create an account. Creating an account is free and only takes a couple minutes.
To create an account:
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On the utility billing payment page, click “New users register here” below the login box.
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On the registration page, enter your contact information including name, address, phone number, and email address.
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Create a username and password. Make sure to choose a username and password you can remember later.
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Check the box to accept the terms and conditions and click “Register.”
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Check your email inbox for a verification email from the City of Bartlett and click the link inside to verify your account.
Once your account is verified, you’ll be ready to log in and pay your water bill.
Step 3: Log In
If you already registered an account in the past, you can just log right in.
To log in:
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On the utility billing payment page, enter your username and password in the fields at the top.
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Click the blue “Log In” button.
Once logged in, you’ll be taken right to your account dashboard where you can view your bill, make a payment, and manage account settings.
Step 4: View Your Bill
Before paying your water bill, you’ll probably want to look it over. In your account dashboard:
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Go to the Bills tab.
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Click “View Bill” on the most recent bill.
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Review the bill details including the total amount due and due date.
Looking over the bill first lets you confirm the amount and avoid any surprises. If something looks incorrect, contact the utility billing department before paying.
Step 5: Make a Payment
Once you’ve reviewed your bill and are ready to pay, it only takes a few clicks.
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Go to the Payments tab.
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Select the bill you want to pay.
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Enter the payment amount (it will default to the full balance).
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Select payment method – credit card or electronic check.
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Enter your payment details including card number or bank account information.
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Click “Continue.”
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Review the payment details and click “Process Payment” to complete it.
That’s it – your Bartlett water bill is now paid! The payment will typically process in 1-2 business days and you’ll see it reflected in your account.
Step 6: Get a Payment Receipt
For your records, you may want a receipt showing the bill was paid. It’s easy to pull up past payment receipts:
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Go to the Payments tab.
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Find the payment in your history and click “View Receipt.”
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Print or save the PDF receipt that opens for your records.
Having the receipt makes it easy to double check the confirmation number, date paid, amount, and other details.
Additional Options to Save Time
Paying your water bill online can be made even faster by setting up some additional options:
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Go paperless – Under Profile, switch to paperless billing to get bills sent electronically.
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Set up autopay – Automatically pay the full or minimum balance each month to avoid late fees.
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Store payment method – Save your card or bank account to avoid re-entering it each time.
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Pay multiple accounts – If you have more than one utility account, you can view and pay them all in one place.
Taking advantage of these features means you’ll spend even less time managing and paying your Bartlett water bill each month.
Get Support If You Need It
Hopefully this guide covered everything you need to easily pay your Bartlett water bill online. But if you run into any trouble or have additional questions, don’t hesitate to reach out for assistance:
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Visit the utility billing department at Bartlett City Hall during business hours.
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Call the utility billing department at 901-385-5598.
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Email [email protected].
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Access the utility billing FAQs online for answers to common questions.
The friendly and knowledgeable utility billing staff is ready to help make sure the online payment process goes smoothly for Bartlett residents.
Convenience at Your Fingertips
Paying bills will likely never be truly fun. But the City of Bartlett has at least made paying your water bill much more convenient.
Using the user-friendly online payment system, you can now securely pay in just minutes anytime, day or night.Setup autopay to remove the chore completely.
So next time your water bill arrives, don’t waste time writing and mailing a check. Simply log into your online account and pay with just a click or two. It’s one less thing to worry about so you can focus on more important matters.
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MLGW sends customer $17,000 utility bill with 2 days to pay
FAQ
Does Bartlett, TN use Mlgw water?
The City of Bartlett also provides water service outside the city limits in most of the Annexation Reserve. Memphis Light, Gas, and Water Division provides water service in some parts of the Annexation Reserve.
How do I pay my water bill in Bartlett?
Users can avoid payment fees and automate the payment process by signing up for the bank draft (electronic fund transfer or EFT) and requesting email delivery of their monthly water bill. The release said that a bank draft application can be found on the City of Bartlett website under Information for Billing and Government.
Does Bartlett water department have a credit card service provider?
The Bartlett Water Department is making changes to the way residents pay their water bills. The department has switched to a new credit card service provider. According to a release from Bartlett, the new fee structure associated with paying by credit card went into effect March 2.
Does Bartlett provide water service outside the city limits?
The City of Bartlett also provides water service outside the city limits in most of the Annexation Reserve. Memphis Light, Gas, and Water Division provides water service in some parts of the Annexation Reserve. Note: Rates vary according to location within or outside city limits.
How do I Stop my Water service in Bartlett?
Click here to fill out a Start Service Form. When you move out of a home in Bartlett, you’ll need to stop your water service with the Bartlett Water, so you don’t keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form.
Does Bartlett accept credit card payments?
The City of Bartlett has contracted with BridgePay to process the Credit Card payments. Information on this page is editable, but not the amount. *Note: The address listed here must match what is associated with your Credit Card.
How do I pay my WaterSmart Bill?
From WaterSmart, click on the “Billing” tab, then select “Payment” from the drop-down menu. Next, choose “Pay Bill” to be redirected to the payment processor. Please note the payment processor is a separate system from WaterSmart. Have your account number handy or refer to WaterSmart page for the account number.
