Paying your utility bills can feel like a chore especially if the process is complicated or time-consuming. However, Anaheim Public Utilities offers a streamlined online bill payment system to make things quick and easy for customers. In this article we’ll take a look at the benefits of using Anaheim Public Utilities’ online platform to pay your electric, water, and other utility bills.
Overview of Anaheim Public Utilities
Anaheim Public Utilities (APU) is the city-owned public utility providing electric, water, and other services to residences and businesses in Anaheim, California APU has provided services to the Anaheim community for over 100 years.
Some key facts about Anaheim Public Utilities:
- Serves over 350,000 residents and businesses
- Maintains over 3,500 miles of power lines
- Delivers over 1 billion gallons of water per year
- Winner of numerous awards for reliable and sustainable practices
As a municipal utility, APU is focused on providing excellent service at reasonable rates to benefit the local community.
Benefits of Paying Bills Online
Through their online bill pay system called MyAPU, Anaheim Public Utilities makes it easy and quick to pay your utility bills. Why using MyAPU to pay your APU bills is a good idea:
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MyAPU lets you pay your bills at any time, day or night. You don’t have to worry about getting to the payment office at the right time.
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Multiple ways to pay: Besides credit/debit cards and electronic checks, MyAPU also lets you make quick and automatic payments with QuickPay and AutoPay.
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Payment tracking – MyAPU allows you to view payment history and confirm when payments have been processed. No more guessing whether your payment went through.
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Paperless billing – You can opt to go paperless and receive bills electronically to reduce waste.
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Account management – MyAPU allows you to manage multiple APU accounts from one login. View usage, analyze trends, update profile details, and more.
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Mobile optimization – MyAPU works seamlessly on mobile devices in addition to desktop/laptop for on-the-go access.
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Enhanced security – MyAPU uses industry-standard encryption and security measures to keep your data safe.
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Environmentally friendly—Online bill pay is better for the environment because it eliminates paper checks and goes paperless.
Step-by-Step Guide to Paying a Bill on MyAPU
Paying your Anaheim Public Utilities bill through the MyAPU portal is simple and straightforward. Follow these steps:
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Go to the MyAPU login page at https://myapu.anaheim.net/app/.
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Enter your username and password and click “Login”.
- If you don’t have an account yet, you can sign up on the login page.
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From the homepage, click on “Pay Bill” for the relevant account.
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On the Pay Bill page:
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Confirm the account number and balance owed.
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Enter payment amount (or pay full balance).
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Select payment method – credit/debit card or electronic check.
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Enter relevant payment details and billing address.
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Click “Continue” to proceed.
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Review payment details on the next page and click “Submit Payment” to complete.
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The confirmation page will display your payment details and confirmation number.
And done! By following those simple steps you’ve just seamlessly paid your utility bill online. The payment will typically process in 1-2 business days.
Signing Up for a MyAPU Account
If you don’t yet have a MyAPU account, signing up is quick and easy. Have your latest utility bill handy, then simply:
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Go to https://myapu.anaheim.net/app/ and click “Sign Up” under the login fields.
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Enter your account number, account holder name, service address, email, phone number and create a secure password.
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Agree to the terms and conditions and click “Create Account”.
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A verification code will be emailed to you. Enter it on the next screen and your account registration is complete!
Once your account is created, you can immediately start enjoying all the benefits of MyAPU for online bill payment and account management.
Customer Service Options
Anaheim Public Utilities also provides excellent customer service through various channels if you ever need assistance:
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Call Center – Available at (714) 765-3300 Monday-Friday 7AM-6PM.
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Email – Reach customer support at [email protected].
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Online Chat – Live chat agents are available through the MyAPU portal.
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Office Visit – The APU office is located at 201 S. Anaheim Blvd. and open Monday-Friday 8AM-5PM.
The knowledgeable APU customer service team is ready to help with any questions about your utility services, bills, online account access, or payment issues.
Convenient Payment Options
In addition to the MyAPU online portal, Anaheim Public Utilities offers these other convenient ways to pay your bill:
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By mail – Send a check or money order payable to Anaheim Public Utilities to 201 S. Anaheim Blvd., Anaheim, CA 92805. Allow 5-7 days for processing.
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In person – Pay with cash, check or money order at the Anaheim Public Utilities office.
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By phone – Call the automated payment system at (714) 765-3300 using a credit/debit card or electronic check.
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AutoPay – Set up recurring automatic payments from your bank account through MyAPU.
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QuickPay – Make one-time payments from your bank account through MyAPU.
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Third-party bill pay – Use your bank or other bill pay service to send payments.
Key Takeaways
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MyAPU provides a fast, easy way to pay Anaheim Public Utilities bills 24/7 online.
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Benefits include payment tracking, paperless billing, account management, enhanced security and more.
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Signing up for a MyAPU account is simple – just have your latest bill handy.
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Customer service is available by phone, email, online chat and in person if you need help.
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In addition to MyAPU, APU offers payment by mail, phone, auto-draft and third-party services.
Paying utility bills doesn’t have to be a hassle. Anaheim Public Utilities’ MyAPU online payment system simplifies the process so you can take care of your bill payment anytime, anywhere in just a few clicks. Sign up for an account today and make bill paying easy.
MY ACCOUNT LoginUser NamePassword Remember me
Creating a User Name gives you access to your account details and some great tools including:
- – View and Pay your bills online
- – View consumption data
- – Review your transaction and payment history
- – Analyze and download your electric and water usage
- – Add multiple accounts to your web profile
Before you get started, please have your most recent bill handy to complete the registration form.
ATTENTION EXISTING ACCOUNT CUSTOMERS:
Customers with existing profile credentials can use the same username and password.
Pay Your Bill Online
FAQ
How to pay Anaheim public utilities?
Online: Access our secure online system, MY ACCOUNT, 24/7 to pay using a credit card or ACH. By Phone: You can use our automated phone system to pay with a credit card or ACH by calling 714-765-3300 and selecting option 1. This system is open 24 hours a day.
How do I cancel Anaheim public utilities?
How can I turn services off? We are happy to assist you over the phone at 714-765-3300. We recommend calling five days ahead of time to make sure we can accommodate your desired date.
What does Anaheim Public Utilities cover?
Anaheim Public Utilities is a city-owned, not-for-profit electric and water utility that offers quality electric and water services to residents and businesses in Anaheim at rates among the lowest in Orange County.
Why is Anaheim electricity so cheap?
We buy only small amounts on the daily wholesale market, which can fluctuate tremendously based on the weather and electricity demand and supply. On occasion, Anaheim sells surplus energy into the market and uses the proceeds to help keep rates low.
What is Anaheim Public Utilities EZ-Pay?
Welcome to Anaheim Public Utilities EZ-Pay. EZ-Pay is a fast, easy and convenient payment service offered to Anaheim Public Utilities customers. Please have a copy of your Anaheim Public Utilities bill available to complete this payment transaction.
What if my Anaheim Public Utilities Service has been interrupted?
Please have a copy of your Anaheim Public Utilities bill available to complete this payment transaction. If services have been interrupted for non-payment and you need to have your services restored, please call 714. 765. 3300 to make a payment and speak to a customer service representative.
How much does Anaheim Public utilities charge a month?
The average monthly bundled electric bill for customers of Anaheim Public Utilities is $80. 38. For more information, the state average bundled bill is $142. 04 and the national average is also $142. 04. Other details include the phone number for Anaheim Public Utilities and the cities they sell electricity to.
How many customers does Anaheim Public Utilities have?
Anaheim Public Utilities’ main office is in Anaheim, California. They provide electricity to three cities across the state and have a total of 104,561 residential accounts, 17,557 commercial accounts, and 273 industrial accounts. This is the whole of their customers.
What is the average monthly electricity bill in Anaheim?
The average monthly electricity bill for residents in Anaheim with Anaheim Public Utilities is $80.38, which is 39.68% less than the US average of $133.26.
What is the city of Anaheim electronic plan portal?
This is the City of Anaheim Electronic Plan Portal where you can submit your electronic plans for review by the City of Anaheim. This site is for making trust account payments associated with a Public Works electronic plan check submittal or replenishment. Information about searching for online permit requests and payments.
