Learn how to pay your Verizon mobile bill. Find out how to change your payment type or due date. Understand what happens if your payment is late. If youre on a Verizon prepaid plan, visit Prepaid Billing & Payments FAQs.
Need to change the Verizon plans or services youre paying for? Visit your account page in My Verizon.
Paying your Verizon Fios bill is easy when you know your options While many customers choose automatic payments or to pay online, paying your Verizon Fios bill by phone is a quick and convenient option as well This article will explain the fastest ways to pay your Verizon Fios bill over the phone.
Call Verizon at 1.800.837.4966 to Pay Your Bill
The easiest way to pay your Verizon Fios bill by phone is to call Verizon directly at 1.800.837.4966. This number will connect you with Verizon’s automated phone system. Simply say “Payment Arrangements” when prompted to be transferred to the correct department.
Once you are connected follow the voice prompts to make a payment. You will need to have your Verizon account number or phone number handy. The automated system will walk you through choosing a one-time payment or recurring auto pay and entering your payment details.
Payments can be made using a credit card, debit card, or checking account. The payment will be processed during the call, so make sure the selected payment method has sufficient funds.
The fastest way to pay your Verizon Fios bill over the phone is to call directly. Because the automated system is open 24 hours a day, seven days a week, you can pay your bill whenever it works for you.
Use Automated Phone Support for One-Time Payments
In addition to setting up automatic payments, Verizon’s automated phone system lets you pay your bills just once. This can help you if you usually pay online but need to pay over the phone this month.
To use the automated phone system for one-time payments:
- Call 1.800.837.4966
- Say “Payment Arrangements”
- Select the “Make a One-Time Payment” option
- Enter your Verizon Fios account number
- Follow prompts to enter your payment details
- Confirm the payment details
- Your one-time payment will be processed
The automated system will read back your payment confirmation details at the end. One-time phone payments let you pay your bill on your schedule without having to set up recurring auto pay.
Schedule Recurring Auto Pay Over the Phone
For hands-free bill payment, Verizon Fios customers can enroll in auto pay over the phone. With recurring auto pay, your monthly Verizon Fios bill is paid automatically using your preferred payment method.
Follow these steps to set up recurring auto pay over the phone:
- Contact Verizon at 1.800.837.4966
- Say “Payment Arrangements” to be transferred
- Choose the “Enroll in Auto Pay” option
- Enter your Verizon account number when prompted
- Select a payment method like a bank account or credit card
- Choose a payment date between the 1st and 15th of the month
- Confirm your enrollment details
Once enrolled, you don’t have to do anything else. Your Verizon Fios bill will be paid automatically each month. Just make sure your selected auto pay account has enough funds on the scheduled date.
Recurring auto pay saves you time and gives peace of mind that your Verizon Fios bill is always paid on time. Enrolling by phone only takes a few minutes.
Use the My Verizon App to Pay Your Bill
Verizon has a free mobile app called My Verizon that allows you to manage your account and pay your bill online. While not technically paying your bill by phone, the My Verizon app lets you pay using your smartphone.
To use the My Verizon app to pay your Verizon Fios bill:
- Download and install the My Verizon app on your iPhone or Android device
- Open the app and log in using your Verizon credentials
- Tap on “Pay Bill”
- Select a payment amount or pay your total balance
- Choose a payment method saved to your account
- Review the payment details and confirm
The My Verizon app gives you the flexibility to pay your Verizon Fios bill from anywhere. Bills can be paid in just a few taps using stored payment methods. You can also set up and manage auto pay directly in the app.
Use Verizon Cloud to Pay Bills on Your Phone
Verizon Cloud is an app that serves as a central place to manage your Verizon services. Like My Verizon, Verizon Cloud allows you to pay your Fios bill from your smartphone or tablet.
To use Verizon Cloud to pay your bill:
- Download and open the Verizon Cloud app
- Log in using your Verizon credentials
- Go to the Bills tab
- Select your Fios account
- Tap “Pay bill” and adjust the payment amount if needed
- Pick a payment method and submit your payment
- Get payment confirmation immediately
Verizon Cloud makes it easy to access all of your Verizon services from one app. You can see old bills, keep an eye on how much data you use, get help from customer service, and quickly pay your bill.
Contact Customer Service to Discuss Billing Questions
While the automated phone system allows fast bill payments, you can also contact a live Verizon agent to discuss your account or make a payment.
To speak with a customer service rep about your Verizon Fios billing account:
- Call 1.800.837.4966
- Say “Customer Service” to be connected with a live agent
- Explain you have billing questions and the agent can assist you
- Discuss monthly charges, due dates, or other billing concerns
- Make a one-time payment during the call if needed
Verizon customer service can explain charges on your bill, change due dates, set up payment plans for large balances, and process phone payments. Speaking to a knowledgeable rep gives personalized support when you need it.
Get Support for Past Due Verizon Fios Bills
In case you are behind on your Verizon Fios bill payments, you should call the company right away to make payment arrangements. Ignoring past due bills can lead to service interruption.
When you have a past due Verizon Fios account, customer service agents can:
- Explain late fees and unpaid charges
- Set up a payment plan to pay your balance over time
- Have late fees waived in certain situations
- Restore your service once payments begin
- Avoid service interruption in the future
Don’t wait until services are suspended to seek support. Verizon can work flexibly with your budget to get your account back on track. Call as soon as a past due bill arises to make alternate arrangements.
Let Verizon Know If You Need to Temporarily Suspend Service
Hardships happen, and Verizon understands you may need to temporarily suspend Fios services if you are facing financial challenges. This holds your account in place until you are ready to resume service.
To suspend Fios services for a period of time:
- Contact customer service at 1.800.837.4966
- Explain your need to temporarily suspend service
- Specify the date to suspend service and expected resume date
- Disconnect phone, TV, and internet temporarily
- Call Verizon when ready to resume service at your home
Suspending Verizon services saves you money during difficult times without terminating your account entirely. Just be sure to call and have services turned back on when your situation improves.
Ways to Avoid Late or Missed Verizon Fios Payments
It’s inconvenient when a Verizon bill gets paid late, often resulting in penalties or service disruption. Use these tips to help avoid late or missed payments in the future:
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Enroll in auto pay – Set up automatic monthly payments from your bank account or credit card so your bill gets paid on time without reminders.
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Pay online – Login to My Verizon or use the mobile app to pay your bill the minute it’s available rather than waiting until your due date.
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Set reminders – Mark your calendar, set email alerts, or use your phone’s reminder system to get notified when your Verizon payment is due.
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Know your due date – Pay attention to your monthly bill’s due date and pay within a few days of receiving it. Don’t pay too early or too late.
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Update payment info – Keep your credit card, debit card, or bank account current to avoid last minute payment failures due to expired or changed details.
Staying on top of your Verizon Fios bill ensures you maintain uninterrupted access to your essential internet, TV, and phone services.
Paying Your Monthly Verizon Fios Bill Should Be Simple
Verizon offers numerous convenient ways to pay your monthly Fios bill. While online payments, auto pay, and the My Verizon app keep things simple for many customers, you can easily pay your bill by phone when needed.
Whether you prefer the automated system or talking to a live agent, Verizon’s customer service number allows fast and straightforward bill payment from any phone. For quick access, save 1.800.837.4966 in your contacts labeled “Verizon Billing” to pay your Fios bill in minutes whenever you need to.
How to pay your bill and accepted payment types
- Youre registered for My Verizon website or app.
- You havent enrolled in Auto Pay.
- Scheduled payments are taken out of your checking account or charged to your credit or debit card on the due date.
- One-time payments are charged or debited within 24 hours of the payment being sent.
When is my bill payment due?
Your payment due date is shown on the first page of your bill. Go to your Bill Overview in My Verizon. Scroll down and click the Bill PDF. If youre the Account Owner or the Account Manager, you can change your payment due date.
Will Verizon send me reminders to pay my bill?
Yes, we send email or text message payment reminders 2 days before your due date if:
Sign in to My Verizon to manage notifications.
When will Verizon process my bill payment?
When we process your payment depends on whether its:
How To Pay Verizon Bill Online
FAQ
How do I pay my FiOS bill by phone?
What is the phone number for Verizon FIOS billing?
Is Verizon customer service 866 266 1445?
What is the 3 digit number to pay Verizon bill?
What are pound (#) and star (*) codes?Code to callWhen you need to#DATA (#3282)Check your data usage#MIN (#646)Check your minutes#PMT (#768)Make a payment#ROAD (#7623)Request roadside assistance.
How do I pay my FiOS Bill?
The My Fios app makes managing and paying your Fios bill easy through your mobile device. Download the My Fios app. Once it’s on your phone, sign in with your My Verizon information. Then, choose your Fios account to pay your bill. Verizon’s automated phone system allows Fios customers to pay their bill conveniently over the phone.
How do I Pay my Verizon bill?
Pay your bill by signing in to the My Verizon website or app. Note: To get the My Verizon app, go to the Google Play store for Android or the Apple® App Store® for iOS. *People who have mobile, 5G Home Internet, 4G LTE Home Internet, or Fios services can get the My Verizon app. e. , Fios Home Internet, Fios Home Phone, Fios TV) only.
Can I pay my FiOS bill at a Verizon store?
Paying your FiOS bill at a Verizon store is free and you can pay with the following options: credit, debit, check, and cash. You can also pay your bill at CVS and 7-Elevens with a program called PayNearMe. Unfortunately, you can only pay at these locations with cash and there is a $2.99 fee for them to process your payment.
What payment options does Verizon FiOS auto pay accept?
With Verizon Fios Auto Pay, you have multiple payment options: Bank Account: You can link a checking or savings account for direct debit. Credit Card: Verizon Fios accepts major credit cards including Visa, MasterCard, Discover, and American Express. Debit Card: You can also use a debit card linked to your checking account.
What happens if I don’t pay my Verizon FiOS Bill?
If you don’t pay your bill on time, you’ll be charged the lesser of a $9 late fee of 1.5% of the total amount due. You can usually get these fees waived if you beg the Fios customer support team to remove them. You can also pay your Verizon Fios bill by calling (800) 837-4966. The navigation is pretty clunky.
How do I log in to my Verizon bank account?
Follow the prompts to sign in to your banking account using your bank account’s username and password. Note: Verizon can’t view your bank login information. Click YES when you’re asked to store the bank account information for future use. You’ll get confirmation that the account was added.
