Learn how to pay your Verizon mobile bill. Find out how to change your payment type or due date. Understand what happens if your payment is late. If youre on a Verizon prepaid plan, visit Prepaid Billing & Payments FAQs.
Need to change the Verizon plans or services youre paying for? Visit your account page in My Verizon.
Canceling your Verizon service can be a hassle if you’re not prepared for the final bill payment process I learned this the hard way when I switched providers last year One day I was happily using my Verizon phone, and the next I was frantically trying to figure out how and when to pay my final bill.
If you want to avoid any payment surprises when you close your Verizon account, I’ll tell you what to expect in this article. As someone who has been there, I want to make sure you have all the information you need to settle your Verizon bill without any stress.
When to Expect Your Final Bill
Once you’ve asked Verizon to cancel your service, your last bill will come on your regular billing date. For instance, if you normally get a bill on the 15th of every month, that’s when your last bill will arrive.
There may also be more than one final bill if new charges or credits are added after canceling. Verizon’s system continues generating bills until the account balance reaches zero.
So don’t think that the first bill you get after canceling is the last one. Depending on when your service ends, you may get bills for another one or two billing cycles.
What’s Included in Your Final Verizon Bill
You can expect a few key things on your final Verizon statement:
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Outstanding charges: Any services used since your last regular bill will appear. This includes things like data overages, pay-per-view movies, etc.
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Credits: You’ll see credits for any prepaid services covering time after your disconnection date. For example, if you canceled on the 10th but had paid your bill through the 20th, you would see a 10-day credit.
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Pro-rated charges: Some charges like monthly subscriptions are billed in advance. Your final bill will prorate these to adjust for any unused time.
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Deposit refunds: Any deposit paid when starting service will be automatically applied to your final balance.
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Early termination fees: If you canceled mid-contract, an early termination fee will be charged unless you qualify for a waiver.
When you add them all up, you get the total amount you owe on your Verizon bill. Pay close attention to it so you know what to expect.
How to Pay Your Final Verizon Bill
Once that last Verizon statement arrives, you’ll need to pay off your account balance to finalize cancellation. Here are some ways to submit payment:
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Through My Verizon: The easiest way to pay online is through your My Verizon account portal if you’re registered. You can access billing and make one-time payments for up to 180 days after disconnecting service.
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Verizon website: If you don’t have a My Verizon account, you can still pay your final bill at verizon.com/payonline. You’ll need your account number and billing zip code to authenticate.
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By phone: Call Verizon customer service at 1-800-837-4966 and speak with a representative to make your final payment over the phone.
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By mail: Your final statement will include a payment coupon you can mail in with a check or money order. Just make sure it arrives before your due date.
No matter which method you choose, be sure to keep the confirmation or receipt in case you need to verify payment later. And don’t wait until the last minute — make that final payment as soon as possible once you get the bill.
Following Up if You Have a Credit Balance
It’s common for some customers to have a credit remaining after the final bill is paid. This happens if you prepaid any bills or had account deposits that got refunded.
If you do end up with a credit balance, Verizon will automatically issue a refund check within 1-2 billing cycles after your final statement. They’ll either mail it to your billing address or deposit it into the original payment account if you paid by check or auto-draft.
To check the status of any expected refund amount, you can log into My Verizon for up to 180 days after disconnecting. Just go to your account overview page and look under “recent account activity”.
If you don’t see the refund after 2 months, I recommend contacting Verizon customer support online or by phone. They should be able to look up the status and confirm when it was processed.
Don’t Get Stuck with Surprise Charges
Canceling your Verizon service doesn’t have to be a complicated process if you know what to expect. Now that you understand the final bill payment process, you can avoid any last-minute headaches.
I recommend adding all important Verizon cancellation dates to your calendar once you decide to switch providers. That way you can plan ahead and budget for your final balance.
You’ll also want to save copies of your final statement and payment confirmation for future reference. This provides proof that your account was closed with a zero balance in case any issues later arise.
Switching phone companies can be a hassle, but taking some proactive steps will ensure your Verizon cancellation goes smoothly. Knowing when that final bill arrives and how to submit payment makes all the difference. With this guide, you’ll be prepared to pay your Verizon bill stress-free after cancelling service.
How to pay your bill and accepted payment types
- Youre registered for My Verizon website or app.
- You havent enrolled in Auto Pay.
- Scheduled payments are taken out of your checking account or charged to your credit or debit card on the due date.
- One-time payments are charged or debited within 24 hours of the payment being sent.
When is my bill payment due?
Your payment due date is shown on the first page of your bill. Go to your Bill Overview in My Verizon. Scroll down and click the Bill PDF. If youre the Account Owner or the Account Manager, you can change your payment due date.
Will Verizon send me reminders to pay my bill?
Yes, we send email or text message payment reminders 2 days before your due date if:
Sign in to My Verizon to manage notifications.
When will Verizon process my bill payment?
When we process your payment depends on whether its:
How To Cancel Payment Arrangement Verizon (How To Change/Cancel Payment Arrangement Verizon)
FAQ
How do I pay My Verizon bill after canceling service?
To pay a bill after you cancel service, visit our Sign in to a disconnected mobile account page, available up to 6 months after canceling. If it’s been more than 6 months, visit our Make a one-time payment page.
How do I pay My Verizon bill that is disconnected?
If your account has been disconnected, you can still pay your bill by logging in to My Verizon with your User ID. Your phone number will not work, though. You can retrieve your User ID if you’ve forgotten it. If you can’t sign in or if your account is inactive, pay your bill by on our Disconnected Accounts website.
How do I pay off my old Verizon bill?
Paying your final bill You can pay your final bill quickly and easily in My Verizon for up to 180 days past your disconnect. To pay your bill in My Verizon, sign in and: Hover over Billing > select Pay Bill.
What if I Can’t Pay my Verizon Mobile bill?
Financial emergencies happen, and sometimes bills are higher than expected. If you can’t pay your Verizon mobile bill on time, setting up a payment arrangement can prevent your account from being sent to collections or having your service interrupted. Looking for payment arrangement information for your Verizon Fios account?.
How do I pay my bills after canceling Verizon?
To pay any remaining bills after canceling Verizon, there’s a special ‘Disconnected Accounts’ page where that can be done. People should also think about what they want to do with their phone number. Verizon will port people’s numbers over to just about any other carrier, but the steps for which this is done varies from company to company.
What happens if I Cancel my Verizon contract?
If you pay your bills automatically, the payment will still be taken out of your credit card, even if you didn’t cancel it. So you’ll have to call your credit card company to make sure your payment was cancelled. How Do I Find My Verizon Contract End Date?.
What if I Cancel my Verizon credit card payment?
If you have auto debit or automatic payment set up stop it immediately since you are giving Verizon a direct access to your money. If you read your bill and see that you actually cancelled before the due date, call your bank or credit card company and dispute the payment.
Can a Verizon account be canceled?
While many subscriptions these days can be canceled through an online account page or by using a company’s chat feature, Verizon doesn’t allow this. It’s inconvenient, sure, but it’s also an important safety measure to ensure accounts can only be canceled by the people that actually own them.
Can I Pay my Verizon bill online if I’ve disconnected?
If 180 days have past, you’ll have to use this link to pay your bill online. Even after you’ve disconnected your Verizon service, you can easily check the status of an y future activity associated with your account.
