Paying your water and sewer bill in Hialeah just got a whole lot easier thanks to the city’s new online payment system, Xpress Bill Pay. This new system allows residents to easily pay their utility bills online, 24/7. In this article, we’ll walk through everything you need to know about paying your Hialeah water and sewer bill online with Xpress Bill Pay.
What Is Xpress Bill Pay?
Xpress Bill Pay is Hialeah’s newly selected online payment provider for water, sewer, and solid waste bills. The city switched to this new system in order to provide residents with enhanced features like:
- Full bill presentation
- Paperless billing
- Billing history
- Stored payment information
- Email notifications
- And much more!
The goal of Xpress Bill Pay is to make it quick, easy, and convenient for Hialeah utility customers to pay their bills.
Why Pay Online?
Paying your water and sewer bill online with Xpress Bill Pay has many advantages over paying by check or money order via mail
Convenience
If you have an internet connection, you can pay your bill whenever and wherever you want. You don’t have to mail it or bring it in person. Online payments can be made 24/7.
Efficiency
If you pay online, the money goes right into your account. If you pay by mail, it can take days to process. Pay early to avoid late fees!.
Security
Xpress Bill Pay protects your information with encryption that is standard in the business world. You don’t have to worry about checks getting lost in the mail.
Paperless Billing
Reduce clutter and go green by opting into paperless billing Get notifications when your bill is ready to view and pay online
Payment History
Xpress Bill Pay stores your payment history securely online so you can access it anytime. Easily view past bills and payments.
Account Management
Manage all aspects of your account through your online dashboard – update information, set reminders, go paperless, and more.
How To Pay Your Hialeah Water/Sewer Bill Online
Ready to start paying your Hialeah utility bill online? Follow these simple steps:
Step 1: Register for an Account
First, you’ll need to register for an account on the Xpress Bill Pay website. Be sure to have a copy of your latest bill handy – you’ll need some info from it to register.
- Go to www.xpressbillpay.com
- Click “Register”
- Enter your account number and zip code (find on your bill)
- Complete the rest of the registration form
- Click “Register Account” when finished
Step 2: Configure Your Account Settings
Once registered, login and navigate to the My Profile page. Here you can:
- Set up paperless billing
- Add payment methods
- Set up autopay if desired
- Add account nicknames
- Add email and text reminders
Configuring these settings early will make future payments even easier.
Step 3: Make a One-Time Payment
To pay your current bill:
- Login to your Xpress Bill Pay account
- Locate the account you wish to pay on your dashboard
- Click “Pay Now”
- Enter payment amount and complete checkout
First-time payments will require adding a payment method. Future payments will be a breeze with stored payment information.
Step 4: Setup Autopay (Optional)
For maximum convenience, consider enrolling in autopay so your bill gets paid automatically each month.
To do so:
- Go to My Profile > Automatic Payments
- Click “Add Automatic payment”
- Select payment method, amount, and processing date
- Check the box to agree to terms
- Click “Add Automatic Payment”
And that’s it! Xpress Bill Pay will now withdraw the payment amount automatically on the specified date each billing cycle.
Payment Methods Accepted
Xpress Bill Pay offers a few options for how to pay your Hialeah utility bill:
- Credit/debit card – Visa, MasterCard, American Express, Discover
- eCheck – Directly from checking or savings account
- Amazon Pay – For those with an Amazon account
- Apple Pay – For iPhone/iPad users
The ability to securely store payment information for future use makes paying a breeze each month.
Getting Help with Xpress Bill Pay
Need assistance with your Xpress Bill Pay account? Help is available:
- Email: [email protected]
- Phone: 385-218-0343
- Live chat: Available on website
The team at Xpress Bill Pay is happy to answer any questions and help resolve any issues with your online utility bill payments for the City of Hialeah.
Convenience of Online Bill Pay
Paying your Hialeah water and sewer bill online using the new Xpress Bill Pay system provides unparalleled ease, efficiency, and security. By switching from mailing paper checks to paying online, you’ll save time while gaining access to useful features for managing your utility account. Go paperless, set reminders, store payment methods, and leverage autopay to truly simplify bill payment. Hialeah customers can enjoy 24/7 access from anywhere using Xpress Bill Pay. Ditch the stamps and pay online!
Other Ways to Pay Your Bill
Start water service to your home or business by submitting an online request, by telephone or visiting a service center.
Customers moving out of Miami-Dades water service area can request to stop water service online, by telephone or in person.
You can ask to have your water service moved if you are moving from one home in the Water and Sewer Department’s service area to another.
Learn about re-connecting to receive water service.
Water & Sewer Department
- Pay your bill
- Enroll multiple active accounts under one user name
- Stop, transfer and reconnect water service
- Enroll in paperless billing
- Request a pool credit
- Request an underground leak adjustment
- Ask for a high water bill investigation
- Request a payment extension
- View account details
- View contact information
- Receive messages from the utility
- Monitor your water and sewer consumption
- Access your paperless billing statements
- View your payment history
Hialeah residents demand city leaders to lower costly water bills
FAQ
What is the phone number for Hialeah water payment?
Call the customer service center at 305-556-3800 and from the automated system: Select preferred language. Press option 2 for “Pay by Phone”.
How do I pay my sewer bill in NJ?
You can pay your bill Online , in person, to pay by phone: 1-888-877-0450 or by mail. If you decide to use a Outside payment service please check your receipt to ensure that the payment will be directed to the City of Newark NJ Water/Sewer department . The City of Newark Authorized payment service is ValuePay.
What is the Hialeah water fee?
It was initially set at 10% when introduced in 2014 under Mayor Carlos Hernández, but since 2019 the fee has gradually decreased to its current rate of 4%. The fee contributes to making Hialeah’s utility services among the most expensive in Miami-Dade County.
How to start water service in Hialeah?
Customers must pay a deposit of $50 each to start water and sewer service, plus a non-refundable $45 service charge. The charges are included in the initial billing statement.
How do I pay my water and sewer bill in Hialeah?
Paying your water and sewer bill is an essential task for any Hialeah resident. As a longtime resident myself I know how important it is to pay this bill on time every month. The city offers a convenient online payment system that makes it quick and easy to take care of this chore.
Does Hialeah have an online payment system?
The city of Hialeah has partnered with MerchantTransact to process online payments for water sewer and solid waste bills. You can securely pay your bill 24 hours a day, seven days a week, without having to write a check or go to city hall. To start using the online payment system, you’ll need to register an account if it’s your first time.
Can I pay my water & sewer bills online?
The City of Hialeah has paired up with MerchantTransact to process online payments of your Water & Sewer and Solid Waste bills. If this is your first time using our online system, you will have to register. Once you’ve registered, you will be able to return using your username/password. Make a water and sewer services payment.
When should I pay my water bill in Hialeah?
Getting your payment in by the 28th of each month avoids expensive late fees so you don’t pay extra. If you need to start, stop, or transfer water service in Hialeah, contact the Public Works department by phone at (305) 556-3800 option 4 or visit the office at 3700 West 4th Ave.
How do I make a payment on Hialeah?
To make a payment, go to the Hialeah online payment portal and click “Sign In” in the top right corner. Afterward, your online account will be ready. Enter your username and password and click “Sign In”. On the home screen, click “Make Payment” for your water/sewer account. Enter the payment amount and select your credit card or bank account.
What payment methods does Hialeah offer?
The City of Hialeah provides several payment methods: Cash payments are accepted at any Amscot location. An account number must be provided. Use electronic bill pay through your banking institution. Please read the bank’s recommendation on lead time for payments View a list of payment methods.
